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I give this whole experience a 5 star. I was offered an appointment the same day which I couldn't do but they accommodated my schedule. Jon called 1/2 before arriving saying that he would be there on time which he was. He quickly assessed the problem with my garage door, installed extra bolts top of door panel and gave me the option of replacing the rollers given their age. I had already watched the videos on your website so knew exactly what he was talking about. He explained everything he did. His communication skills are excellent and he knows how to provide excellent customer service. Your website is fabulous and very informative. I am recommending your company to both realtors who are involved in the sale of my condo in Beaverton. Thank you for excellent service.

- Gail Allison

I had a broken torque master system. Precision came within 24 hours to assess the damage. No repair option but recommended two options to replace: 1) Lifetime warranty $699 2) 3 year warranty $350. Victor was pleasant and did not get defensive at my astonishment at the repair bid prices. I went with the lower priced option which was obviously better in all physical characteristics than the original one it replaced. I'm pleased with what I got.

- David Babcock

Brad did a great job. Got our door, which looked a mess, back in running order quickly and efficiently. He also took the time to be sure everything else related to the door was functioning properly. His attention to detail was excellent. Anytime you need a recommendation, please feel free to call or email. Thanks again for the prompt and efficient service! Terry Zolotoff

- Terry Z.

I called Precision Garage Door for a problem I was having with my door opener (a Genie, not working) An appt was set and Gary was the tech that responded to my service request. Gary did his diagnosis and discovered that one of the main springs on the door was broken, and that one of my cables had dislodged itself from the spool and was frayed. We discussed my options for repair and replacement, and Gary was very knowledgeable while educating me as well as explainig my options. Ultimately I selected the option of replacing my door opender unit. More improtantly, I want you to know that I was very impressed with Gary

- Joni Kauhane