Robert Ruffin
Average: 5.00 stars
Robert Ruffin's Bio:
Robert was born and raised in Portland. A local boy through and through. He enjoys all that the PNW offers with outdoor activities and is often found on the river kayaking. He is an avid gardner but also enjoys to travel out of the state when the opportunity presents itself. He is married and enjoys life at home with his wife, dog and cat. He follows his NFL favorite team the Eagles. Robert comes to Precision with a background in the service industry and enjoys the interraction he has with both customers and co-workers.
Tualatin, OR
Beaverton, OR
Robert Ruffin was awesome!! He was very efficient, friendly and explained what he did so well. We felt so very comfortable with Robert. Thank you so much, Robert.
- John Johnson Cheri Hill
Sherwood, OR
We had an unusual situation where our door would not close from mid-afternoon until dusk. Weird, huh? Robert diagnosed the problem and corrected it so that it’s working perfectly now. He was clean, courteous and very professional.
- Mark Holland
Wilsonville, OR
Robert Ruffin was the technician that took care of my garage door needs. He was friendly, efficient, knew what he was doing, and quickly took care of the problems. He gave me a quote and completed the job effectively. He is a skilled technician, and I really appreciated the work that he did. He is a real credit to Precision Garage Door!!
- Brian Kleiner
West Linn, OR
I’ve used PRECISION in the past and ALWAYS had a pleasant experience with the service being EXCELLENT! Booked the summer special tune-up (yearly) and had technician Robert Ruffin arrive within window time promised. He, as well as the office, contacted me about his arrival time. Completely satisfied with service provided as well as conversation regarding possible future issues (OLD wooden door!). Robert was courteous, intelligent and friendly! Give them a call
- Kathy Jagger
Oregon City, OR
I bought a new car and had lost our garage door remote so I called Precision and they came right out with a new remote and they also programmed my car for me. Robert was very professional and a joy to work with. Highly recommend them for any service you need.
- Bert Osborne
Beaverton, OR
On-time, professional, great communication, and Robert explained everything and gave me a chance to either agree to or postpone all the work he did. He programmed our remotes, our keypad, and even our car! 5 stars
- David Getzeggers
Wilsonville, OR
They responded promptly and got someone out right away. Robert arrived right on time, diagnosed the problem quickly, and explained the options. He installed the new system efficiently and effectively. Everything worked smoothly. I would highly recommend Precision Door.
- Cheryl Williamson
NE Portland, OR
Prompt and excellent service. Richard was very knowledgeable and efficient in replacing the worn out door lock box and bearings and springs showing wear. He had to make an extra trip to the warehouse for the lock box. He did all this in record time!
- Denise Seligman
NE Portland, OR
After calling Precise they showed up within 45 minutes. They were prompt and very professional. They had my garage fixed within 45 minutes. The receptionist was very nice and knowledgeable. The technician was very nice and knew exactly what to. I appreciated the promptness of taking care of my problem with the door.
- Rhonda
NW Portland, OR
Robert was punctual, polite and thorough with his assessment of the garage door safety feature repair. He fixed everything, reasonable price, highly recommend!
- Betsy Shand
NW Portland, OR
Incredibly happy, Robert saved the day for us and got us set almost immediately after my call to the company. I'm happy a friend recommended them to me but hopefully this recommendation can help you feel confident in calling Precision if you need an urgent repair dealt with quickly and at a good price.
- Ryan Voelker
Oregon City, OR
Super pleased with our new garage door opener and keypad install. Robert was our installer can't say enough kind words. He was very personable, courteous, answered all our questions and explained in detail how it all worked. Thankyou Robert job well done! I will definitely recommend Precision garage door to all.
- Martin and Toni
NE Portland, OR
A part attached to the trolley on my garage door opener broke. I contacted several places to get an estimate. Precision Door Service was the only place that returned my call. They called and came out the same day. Robert was great to work with. He explained what needed to be done and fixed it right then. Thank you!
- Rhonda Watkins
Beaverton, OR
Robert was personable and knowledgeable when it came to servicing our garage door opener and sensors.
- Clayton
Hillsboro, OR
Robert is the man! Thorough, timely, customer service was spot on!
- Tyler Sykes
Ridgefield, WA
Punctual and efficient. Explained all the services he was doing.
- Lori Mann
Tualatin, OR
Robert provided precise a precise and comprehensive analysis of both our garage doors. His customer service skills are top notch. His polite and professional demeanor shows his people skills, which is what every employer strives to meet. Job well done Robert! You are ready for a managerial position in my opinion.
- Jim Ware
Beaverton, OR
Great service. Repair was fixed within 2 hours.
- Carlo Galutera
Sherwood, OR
When our spring broke yesterday morning and the garage door company, I've used in the past was closed, the first company that came to mind was precision and their commercials where they say "fully stocked ready to rock" - so I called. The representative looked at the booking calendar and asked how about now for them to come out. Robert (and yes, he's in the commercial) showed up in a matter of 30 minutes and was done an hour later. New springs, stranded cable and bearings done. Precision is the real deal. Thanks again Robert, Steve W
- Steve W
Vancouver, WA
Called at 10:15 am on a Friday, the Tech was here at Noon! Tech's are Very Professional and always have what they need in the Truck. I did my research through the BBB site and chose P.D.S. and this was my 3rd Interaction and I will continue to rely on them if needed in the future.
- Mitchell Farmer
Oregon City, OR
Our garage door springs broke and the manual release broke on our garage door making it impossible to open the garage door. Robert R. came out on Saturday morning and fixed the garage door for us. He was very friendly and professional. Thank you Robert for a great job!
- Jeanne Russum
Wilsonville, OR
Precision Door Service exceed my expectations. I called around 3pm on a Sunday after our garage door stopped working and they sent Robert to our house in less than one hour and our door was fixed before dinner. Robert was courteous, professional, thorough, communicative, and did a great job fixing our garage door. This was literally the best customer service experience I have ever had!
- Morgan H.
Happy Valley, OR
Great customer service. We really appreciate Precision Garage Door service and coming out on such short notice!
- Greg Lemma
NE Portland, OR
My technician Robert communicated proactively and clearly. He showed up in time (on Sunday!), diagnosed the problem quickly, explained my options clearly, and implemented what we agreed quickly. He left no mess and his work was clean and well executed. He’s a great guy to talk to and the company should be proud to have him on the team. A great experience, front to back.
- William Sprott
Vancouver, WA
I chose Precision Garage Door because my boyfriend had a good experience with them. When my mother needed to have her garage door assessed for either replacement or repair I knew who to call. Although it was late on a rainy day, Robert braved the weather and was able to answer all my mom’s concerns. She had such a good experience talking with Robert that she had him go ahead and do the work the same day. He was personable and professional. I highly recommend Precision Garage Doors because of Robert’s care and excellent customer service and support.
- Perla Estigoy
Washougal, WA
I was very hesitant to hire Precision. I thought that with all of their advertising presence that they would be all promises and no follow through. I was very wrong. Robert called and apologized for being late. He wasn't late at all, just in the middle of the arrival window. Robert gave us many options, without pressure to choose one. He got the work done in a timely manner. We have had other repairs done, but this is the first time our garage door has really worked well.
- Sara Gregersen
Gresham, OR
Friendly; knowledgeable; rapid response time; checked our door and its joints to insure good working order beyond what he came to our house for. Robert Ruffin was the technician. Good man.
- John Panto
Wilsonville, OR
Great service. Thanks for the quick response.
- Memorie Gee
Beaverton, OR
Precision had done work on my garage door prior. The employee was very polite and professional and the lady answered all my questions and was very polite when I called.
- Mary Jo Cunningham
Licenses
OR CCB155248
WA Reg
PRECIDS971KH

Amazing. Robert really rocked the service call. The door is better than new. He took the time to listen to our issues and did all the right things to research and resolve them.
- Eric Stein