About Robert
Robert comes to Precision with a background in the service industry and enjoys the interraction he has with both customers and co-workers.
Professional
Focused
Reviews for Robert Ruffin
General Service appointment. (which was easy to arrange). Technician (Robert) was on-time, cordial, professional and efficient (hard to ask for more). Precision originally installed this door and will continue to use them for Service.
Thanks for your review, Charles. It's great to hear that Robert provided efficient and professional service. We're glad you continue to trust us for your garage door needs.
Technician: Robert Ruffin
Service: General repairs & installation
Technician: Robert Ruffin
Service: Garage door consultation
Amazing. Robert really rocked the service call. The door is better than new. He took the time to listen to our issues and did all the right things to research and resolve them.
Technician: Robert Ruffin
Service: General repairs & installation
John B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We jammed the garage door with the tailgate of our car. I called Precision and they schedule me right away for the next day. Robert kept me informed of his arrival. He did a through inspection. Offered three levels of repair/service. He had all the parts, completed the job and cleaned up. Robert was very easy to work with.
Tom Betteridge
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had an overhaul on our garage door, including new cables. Our tech was very nice and easy to work with. However, our bill was $1085 which was somewhat shocking. After reviewing several other garage door companies, we feel like that was far more than what we should’ve been charged. We also found out the position is a commission based company. We would not call on them again as we feel that their prices are at least double other companies.
Technician: Robert Ruffin
Service: Broken Garage Door Spring Repair
John Johnson Cheri Hill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert Ruffin was awesome!! He was very efficient, friendly and explained what he did so well. We felt so very comfortable with Robert. Thank you so much, Robert.
Technician: Robert Ruffin
Service: Garage Door Repair
We had an unusual situation where our door would not close from mid-afternoon until dusk. Weird, huh? Robert diagnosed the problem and corrected it so that it’s working perfectly now. He was clean, courteous and very professional.
Technician: Robert Ruffin
Service: General repairs & installation
Brian Kleiner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert Ruffin was the technician that took care of my garage door needs. He was friendly, efficient, knew what he was doing, and quickly took care of the problems. He gave me a quote and completed the job effectively. He is a skilled technician, and I really appreciated the work that he did. He is a real credit to Precision Garage Door!!
Technician: Robert Ruffin
Service: Garage Door Repair
Kathy Jagger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve used PRECISION in the past and ALWAYS had a pleasant experience with the service being EXCELLENT! Booked the summer special tune-up (yearly) and had technician Robert Ruffin arrive within window time promised. He, as well as the office, contacted me about his arrival time. Completely satisfied with service provided as well as conversation regarding possible future issues (OLD wooden door!). Robert was courteous, intelligent and friendly! Give them a call
Technician: Robert Ruffin
Service: Garage Door Repair
Bert Osborne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I bought a new car and had lost our garage door remote so I called Precision and they came right out with a new remote and they also programmed my car for me. Robert was very professional and a joy to work with. Highly recommend them for any service you need.
On-time, professional, great communication, and Robert explained everything and gave me a chance to either agree to or postpone all the work he did. He programmed our remotes, our keypad, and even our car! 5 stars
Technician: Robert Ruffin
Service: General repairs & installation
Cheryl Williamson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They responded promptly and got someone out right away. Robert arrived right on time, diagnosed the problem quickly, and explained the options. He installed the new system efficiently and effectively. Everything worked smoothly. I would highly recommend Precision Door.
Denise Seligman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt and excellent service. Richard was very knowledgeable and efficient in replacing the worn out door lock box and bearings and springs showing wear. He had to make an extra trip to the warehouse for the lock box. He did all this in record time!
Technician: Robert Ruffin
Service: Broken Garage Door Spring Repair
Rhonda
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
After calling Precise they showed up within 45 minutes. They were prompt and very professional. They had my garage fixed within 45 minutes. The receptionist was very nice and knowledgeable. The technician was very nice and knew exactly what to. I appreciated the promptness of taking care of my problem with the door.
Betsy Shand
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert was punctual, polite and thorough with his assessment of the garage door safety feature repair. He fixed everything, reasonable price, highly recommend!
Technician: Robert Ruffin
Service: Garage Door Opener Repair
Incredibly happy, Robert saved the day for us and got us set almost immediately after my call to the company. I'm happy a friend recommended them to me but hopefully this recommendation can help you feel confident in calling Precision if you need an urgent repair dealt with quickly and at a good price.
Technician: Robert Ruffin
Service: General repairs & installation
Martin and Toni
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Super pleased with our new garage door opener and keypad install. Robert was our installer can't say enough kind words. He was very personable, courteous, answered all our questions and explained in detail how it all worked. Thankyou Robert job well done! I will definitely recommend Precision garage door to all.
A part attached to the trolley on my garage door opener broke. I contacted several places to get an estimate. Precision Door Service was the only place that returned my call. They called and came out the same day. Robert was great to work with. He explained what needed to be done and fixed it right then. Thank you!
Technician: Robert Ruffin
Service: General repairs & installation
Clayton Simon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert was personable and knowledgeable when it came to servicing our garage door opener and sensors.
Technician: Robert Ruffin
Service: Garage Door Repair
Tyler Sykes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert is the man! Thorough, timely, customer service was spot on!
Technician: Robert Ruffin
Service: Garage Door Repair
Lori Mann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Punctual and efficient. Explained all the services he was doing.
Jim Ware
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert provided precise a precise and comprehensive analysis of both our garage doors. His customer service skills are top notch. His polite and professional demeanor shows his people skills, which is what every employer strives to meet. Job well done Robert! You are ready for a managerial position in my opinion.
Carlo Galutera
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. Repair was fixed within 2 hours.
Steve W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When our spring broke yesterday morning and the garage door company, I've used in the past was closed, the first company that came to mind was precision and their commercials where they say "fully stocked ready to rock" - so I called. The representative looked at the booking calendar and asked how about now for them to come out. Robert (and yes, he's in the commercial) showed up in a matter of 30 minutes and was done an hour later. New springs, stranded cable and bearings done. Precision is the real deal. Thanks again Robert, Steve W
Mitchell Farmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called at 10:15 am on a Friday, the Tech was here at Noon! Tech's are Very Professional and always have what they need in the Truck. I did my research through the BBB site and chose P.D.S. and this was my 3rd Interaction and I will continue to rely on them if needed in the future.
Jeanne Russum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door springs broke and the manual release broke on our garage door making it impossible to open the garage door. Robert R. came out on Saturday morning and fixed the garage door for us. He was very friendly and professional. Thank you Robert for a great job!
Morgan H.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door Service exceed my expectations. I called around 3pm on a Sunday after our garage door stopped working and they sent Robert to our house in less than one hour and our door was fixed before dinner. Robert was courteous, professional, thorough, communicative, and did a great job fixing our garage door. This was literally the best customer service experience I have ever had!
Greg Lemma
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service. We really appreciate Precision Garage Door service and coming out on such short notice!
Technician: Robert Ruffin
Service: Garage Door Repair
William Sprott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician Robert communicated proactively and clearly. He showed up in time (on Sunday!), diagnosed the problem quickly, explained my options clearly, and implemented what we agreed quickly. He left no mess and his work was clean and well executed. He’s a great guy to talk to and the company should be proud to have him on the team. A great experience, front to back.
Technician: Robert Ruffin
Service: Garage Door Repair
Perla Estigoy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision Garage Door because my boyfriend had a good experience with them. When my mother needed to have her garage door assessed for either replacement or repair I knew who to call. Although it was late on a rainy day, Robert braved the weather and was able to answer all my mom’s concerns. She had such a good experience talking with Robert that she had him go ahead and do the work the same day. He was personable and professional. I highly recommend Precision Garage Doors because of Robert’s care and excellent customer service and support.
Licenses
OR CCB155248
WA Reg
PRECIDS971KH
