The company gave me a time range so I knew when to expect the technician. He called letting me know when he was headed my way. He had all of the tools and equipment with him in his truck. He gave me an estimate of repairs and showed me what the problem was. I am pleased with the service and will use them in the future.

- Rhonda Holt

First-class service from start to finish! Jacob called ahead to let me know his arrival time and showed up right on schedule. After a quick assessment, he clearly explained my options for replacing both springs. He reviewed the costs and recommendations upfront, then completed the repair efficiently and with great care. Throughout the process, Jacob walked me through what he was doing and shared helpful tips on how to get the most life out of my garage door. He truly went above and beyond. I’ve already recommended Precision Garage Door Service to a fellow veteran in Beaverton, and I’ll continue to recommend them. Jacob Johnson is definitely the go-to guy!

- Joseph Gamiao

Jacob did a great job fixing my garage doors!!! Thank you so very much!!!

- Laurie Ann Rogers

Jacob was great! Fixed it quick and did a great job.

- Toby Dallum

Jacob, was on time, Courteous & Professional. He was not able to solve the error code immediately on our Lift Master....but after a call and consultation with other reps....He discovered that in addition to unplugging the unit....You have to ALSO, unplug the battery...30 seconds later....plugged in the battery + plugged the unit back in...and Voila, the error message disappeared. We are loyal Precision Customers. We chose Precision at our other Home in Beaverton, and elected to Have Precision's products and services here in Salem. I can recommend this Company without hesitation.

- Jim and Janice Thomas

We were having problems with programming our garage door openers. We also had concern that our garage door opener was getting old. Jacob came and programmed all of our remotes without disturbing any that were already programmed. We also had concerned that the opener was getting old, but Jacob assured us it was in great shape. I almost forgot to say that they responded to our call quickly and we’re out the same day.

- Kathleen Lopes

Total 5 star experience from start to finish! Opener broke in the evening, called in the next morning and a tech was at my home in an hour. He gave a thorough, easy to understand explanation of the problem and we decided to replace the old opener with an upgraded model. The tech, Jacob Johnson, had all the materials with him and completed the replacement process in about an hour. He did an excellent job of explaining all the features of the new opener, programmed our vehicles for us and also did a lube of both garage doors. Very knowledgeable, efficient, and personable tech! Would not hesitate using Precision Garage Door Service again and highly recommend them to anyone needing garage door service! Thank you!

- John Hoffmeister

Jacob did a great job: fast and efficient. He explain all that needed to be done so that I could understand and answered all my questions. Highly recommend Precision Door Service and Jacob!

- Dan Semsch

Our technician was Jacob. Super personable and skilled. We own a duplex, had our garage door opener serviced today. We will call and have our rental unit’s garage door opener serviced soon! We will request Jacob for sure!

- Mike & Debby Magee

Great service and communication. Jake did an awesome job installing our new garage door opener; and, tune up our existing opener on another door. Answered all my questions and linked up all our remotes and car to both openers. Jake also gave us a variety of options for a new opener.

- Bill Hays

Naturally, my garage door broke on Saturday and I was unable to get it open, even with the emergency pull. None of the local garage door businesses were open on weekends. Finally, I called Precision and Jacob came to our home within 45 minutes and fixed the problem. Thank you, Jacob, for saving our weekend. I recommend Precision to anyone needing repair or maintenance for their garage doors. Deborah Debber

- Deborah Debber

Jacob Johnson was my technician. He contacted me about 30 minutes before he got here. That gave me time to finish what I was doing. He listened to the whole story of the issues, and was able to fix most everything during the inspection. Like the loose rail causing the sensors to not work right. To sum it up, I gave him all stars because he was kind, courteous, respectful, and patient with me. He is a keeper folks.

- Justin McCallister

I called in the AM for garage door repair of broken spring. The technician arrived in the PM as scheduled. Jacob provided input per my query of possible door replacement as well since my door was over 45 years old and in sorry shape. He promptly provided an estimate for the immediate spring need and also provided a quote for the better fix door replacement. This was not a case of him trying to "sell me" on the door...I knew it was bad and needed to go. We worked out an agreement on the short term and the ultimate replacement scheduled for later. Very fair and I am pleased with the outcome.

- Richard Gregory

I have to say from the first phone call to the final installation of our new beautiful garage doors was incredible! Jacob was our Sales rep, the gentlemen in the office and the install team were all amazing and very professional to work with! What a team, what a painless process! Should have done this much sooner!!! Gary thank you for all of your help in this seamless purchase, on time delivery and a very professional install team, Jacob and Drew!!! We definitely know who to call on our new home!!! Thank you, Leslie and Andy

- Leslie Whisenhunt

Because could get my garage door fixed today.

- Mary Hanslovan

Very thorough, very friendly, explained everything in detail and offered multiple options for the repair service. Jacob was early to arrive (after asking first!), finished the job quickly and answered all of my questions. Excellent experience and I would highly recommend Precision Door Service to anyone!

- Tim Joslin

Polite, prompt & professional! Highly recommended

- Anthony Port

We had your guy come out a few years ago to replace the door on our shop. The service was so good that we kept your information and were able to call today! Your people are so cordial, so competent, so accommodating that we would never go anywhere else. I was told what was wrong, what my options were, and an estimate of cost. The work was finished within the hour. The product is excellent. Thank you for your excellent service once again!!!

- Frank Masser

as i knew about garage doors to get prompt service is nice . The repairman knew what to look for fixed it . Thanks

- Marion Barker

You far exceeded my expectation. Your technician, Jacob Johnson was very good and explained everything to me as he worked. I will certainly refer anybody I know that needs garage door service to your firm. Thanks again to Jacob for a job well done!

- Wayne Gaylin

Jacob Johnson was a great help to us in selecting what we needed for a new garage door. He was professional and knowledgeable and a pleasure to work with.

- John Forsythe

Excellent! Fast, efficient, friendly service. I am so pleased.

- Joan Frick

Excellent product and service.

- Dale Roberton

We had a belt drive garage opener installed along with two wall mounted keypads. One interior and one exterior. Jacob did a great job on the install and also took the time to demonstrate the keypad features. Jacob also went the extra mile and programmed my wife’s car to enable her to use an existing button to operate the garage door. I mentioned to Jacob that the service we received matched the Precision Companies advertisements as seen on TV. We have nothing but praise for Jacob and Precision Garage Door.

- Steve Speckman

outstanding, excellent same day service. Mike Parkinson

- Michael Parkinson

I sent an email at 7:30 this morning and Jacob was here by 1:00pm,

- Cathi Murray

Precision Garage Door Service was very prompt and responsive in providing us an estimate for our garage doors. The technician, Jacob, was very professional and friendly as shown on your TV commercial. I was not disappointed in your service. In fact, it was great!

- Keith Blair

Jacob arrived on time. Very knowledgeable and answered all my questions with clarity. Completed the job in minimal time and did great work! Thank you Precision for sending Jacob.

- Gary Cohen

Your service tech, Jacob, was top notch. Professional, punctual, knowledgeable and personal. He got the job done efficiently and with expertise. I will use your service in a heartbeat going forward. Thank you for your attention to detail and giving us peace of mind that we found an excellent company to do business with. Charles "Butch" Dunn Keizer, OR

- Charles Dunn

Jacob did an outstanding job!!!! Our garage door spring had broken. He totally explained what needed to be done for repair as well as the best approach for longterm maintenance. He replaced the spring, replaced the door attachment and lubricated where needed.

- James Soll