Scott K

I hated parting with each dollar I had to spend because I accidentally backed into my garage door before it was fully opened. Having said that and on a more positive note, let me say that Scott was a pleasure to deal with, he did any excellent job doing the repair, and he provided outstanding customer service in spite of the circumstances. I would highly recommend Precision Garage Door Service whether it is for routine work or otherwise. I will use them again when the need arises and Scott Kern is a great representative of why I will be a repeat customer.

- Wayne Elven

Dear Precision Door Service Precision Garage door does not disappoint when it comes to customer service. I called Brad Blocker and he put me in touch with Scott Kern the technician who would be coming out to fix my door. Scott sent me a picture of himself and the time he would be coming to my house. This I found very reassuring due to the fact that I would be aware of who was representing Precision for the appointment. Scott Kern called and introduced himself informed me he was at anther job and would be at my house by five o'clock to fix my garage door. Scott was right on time and with in 20 min the door was fixed my garage door opener now works, both springs on the door were replaced and my garage door is working properly again. This was done same day the garage door went down with a big bang. In this day an age I find that customer service is lacking in so many industries but I now know that Precision Garage Door Service holds a standard of excellent service and understanding of customers needs. Scott Kern is a very good representative of your company he was kind, courteous and even remembered working on my brothers garage door. Thank you Precision Garage door Service for taking such good care of a vey happy customer.

- Annette Armony

this is the second time my garage has broken and they came out both times promptly and fixed it efficiently. Ver pleasant fellow who came today.

- Susan Gardner

As always, Precision is so prompt, accurate and reliable. Been using them for over 3 years since moving here from the Midwest. Scott, the lead service tech is amazing; great at diagnostics and explaining how to maintain and operate the control parts. Cliff in management scheduled the service within 1hour of calling in. A+ as usual from Precision.

- Gary B.

Scott performed needed maintenance that had not been done for many years. It was a pleasure to have him here. He was very knowledgeable and kind in explaining the process in lubricating tracks. Highly recommend Scott and Precision Garage Door.

- Louise Leitheiser

Quick response, called at about 12 noon . Was giving a window of 12-2 . Scott called at 12:15 ., there at 12:30 .took care of the problem.outstanding service . Thanks

- Kenny Douglas

Excellent service from the scheduling process to the installation. Final product looks and works great. Couldn't be happier.

- L Hunt

Same day service with great quality. S K is very nice technician

- Phetsamone Keopraseuth

They were fantastic! Came out the very next day and provided great information regarding what type of door to buy. Would HIGHLY recommend them!

- Christina Rickert

Very good people professional knowledgeable I would highly recommend it to my family and friends Thank very much.

- Miles Zupan

Scott was efficient and did a great job installing an opener and explaining how it works and features

- Mark Norby

expectations were met. same day service. quick repair time. service tech was courteous & professional. Thanks Alan

- Alan Halvorson

We have been a satisfied Precision customer for several years. We recently bought a home, and Scott provided us with excellent customer service. Scott was courteous, professional, and informative. We decided to install a new garage door opener system. We are very pleased with his service and our new product! We would highly recommend Scott and Precision to others.

- Ann Brandt

Fast, courteous, competent, thorough and reasonable. Once again, a really great experience. Top notch!!

- RONALD HAPKE

Scott was a great tech and got my garage door back in working order in just a matter of minutes. Thank so much for the speedy service!!

- Michael/Ann Jackson

Scott was great gave me a good explanation of needs and completed it quickly doing a great. He was friendly and seemed very trustworthy

- Mary Weed

Setting up an appointment to look at our garage door issues was easy and they came out very quickly. Scott was very good as quite knowledgeable on all aspects, explained likely issues and why and how to fix them and with our approval had the door working well again in less than an hour. He communicated very well. All and all a terrific experience with Precision Door!

- John Sunderland

Scott came out and in a couple of minutes had a good idea of the issue. He had the part on the truck and had the opener working again in under 1 hour. Would use them again.

- Margaret

Nicholas was my service tech and he was awesome. My situation is a long story. Nicholas took my situation seriously and reassured me that everything was working as it should. Thanks again Precision!

- Robin G

I chose Precision Garage Doors because my door decided to quit working. I called them early AM ,actually had a real person on the phone to help me ,they had a technician out within an hour or so. Scott was the technician, a very courteous and knowledgeable young man. He went through everything then we went over findings together. There were choices but I choose to replace unit with new one. He had me back in business in 2 hours. He walked me through the operation of the unit making sure I understood everything. I would highly recommend these folks. Thanks Scott!

- Bev Roth

Scott notified me before his arrival, arrived on time, was professional, and explained the work before and during the process. He was very knowledgeable about the spring and bearing plate replacements and completed the job quickly. I am fortunate to have had Scott perform the work today! Thank you so much!

- Allison

Scott was personable, professional, very helpful and efficient. I would not hesitate to request him as my Technician if needed in the future. Thanks !!!!

- Joe Yoakum

Scott was great, he was on time, professional and polite. He explained everything he did.

- Colin Perkins

Scott was super!! Explained in detail my options so I could make an informed decision. Did the job and so happy my door works better than ever! Great service and great job! Very happy!! Thanks again Scott.

- Lawrence August

The absolute best customer service I have experienced since living in Wilsonville for the past 7 years. My email request was responded to immediately and Scott ,the technician, was here the next day at the time promised. The installation took less than an hour and Scott gave me a complete explanation of the garage door opener system. It is such a pleasure to get great, honest, timely service. Thank you, Nancy Kelley

- Nancy Kelley

I will have to say, that not only was the service spot on from the advertising, but also exceeded my expectations! The communication reminding me of my appointment in advance, is one thing. But on the day of the appointment. I received another text, with the name of the service tech and his picture. Providing that form of communication, is exceptional! And the icing on the cake, was not only the quality of the work. But the professionalism and care that the technician, Scott Kern provided! I would highly recommend Precision Garage Doors!!

- Mike Quitugua

The technician was wonderful, very thorough, very helpful.

- Sheryl/David Wampler

Technician was super friendly, polite, knowledgeable, and helpful

- Barbara R Hill

Great job by Scott on fixing maintenance items and checking everything out. Very fast and friendly service.

- Lou Cook

We appreciate that technicians showed up fast and they fixed the garage very fast ! Plus payment detail is clear. Highly recommended.

- Chitose Redding