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Luke called to let me know he was on his way and we talked about problem(s). He was the best! He took his time to explain all my options, fixed what was broken and made sure I understood how to operate everything manually (in case opener stopped working). He was extremely patient, polite and understanding. Great experience!

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excellent service. Thank you

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Quick service and complete, excellent installation/repair.

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Have used Precision Door before, and they did a great job. Called today at 8 AM and by noon the service man was at my door. Completed the work quickly. Very satisfied with the work. Thank you for the quick response.

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Explained options very well, repairs done in reasonably good time and made suggestions for future maintenance that will extend door life.

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Precision installed a new garage door less than 24 hours after hours after my first call. Their estimator answered my email after hours and went out of his way to make sure my timeline was met.

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I called on a Monday morning and had a technician here by 1:30. He was quick to discover my problem (an easy fix) and mentioned the rollers were old making the motor work harder so I had him replace them. I was extremely happy as it was very cold out and I needed my garage door working. I would highly recommend Precision for any garage door repair. I can't thank your company and Josh T. enough.

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Brad did an excellent job. The grange door opener is working flawlessly. I will definitely call upon your company for any further work which may be required in the future

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New Spring, new rollers, new bearings . . garage door purrs like a kitten. Very professional service. Would recommend them.

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5 stars, service was great, from the receptionist who was friendly and helpful, to the technician. The door broke at 8 am and was repaired same day by noon. Technican was very informative, curdiious, and did a great job.

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I give this whole experience a 5 star. I was offered an appointment the same day which I couldn't do but they accommodated my schedule. Jon called 1/2 before arriving saying that he would be there on time which he was. He quickly assessed the problem with my garage door, installed extra bolts top of door panel and gave me the option of replacing the rollers given their age. I had already watched the videos on your website so knew exactly what he was talking about. He explained everything he did. His communication skills are excellent and he knows how to provide excellent customer service. Your website is fabulous and very informative. I am recommending your company to both realtors who are involved in the sale of my condo in Beaverton. Thank you for excellent service.

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I was given an arrival time for your technician of between 3:00 and 5:00. He called prior to his arrival and advised of his estimated arrival time. He arrived at 3:15 as estimated, introduced himself, was very polite and went right to work. He offered two or three possible causes of my problem and went right to work problem solving. He discovered the problem, fixed it and was done in about 20 minutes. Thank you for a job well done.

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Scheduled a garage door tune-up. Was told door was serviceable but recommended replacing the spring which was 16 years old. This was quickly done at the time without having to make additional appointment. Work was done by a very personable and efficient technician.

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Jon was prompt, professional and helpful. He showed up on time, quickly took care of our problem, and explained exactly what was going on. Thanks for helping us out.

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Today we bought a coupon from Amazon Local and Ray came out this afternoon to tune up our garage door and install new rollers. He called when we were told he would and he came when he said he would and was very knowledgeable, good at his job, pleasant and a gentleman. We will call Precision and ask for Ray in the future.

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5 Stars Ed was friendly and sure of his skills/work. The new frame part, remotes and oiled chain system works fine today.

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Quick and professional!

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Dear Precision Garage Door, Overall, I had a great experience with Precision Garage Door. The technician, Josh, was on time, knowledgeable, and at no point did I feel like he was trying to rip me off or be dishonest. He identified the issue rather quickly, and the fix was completed within an hour and a half. I do however, have a recommendation. When I contacted Precision Garage Door on Friday, February 13th, at 5:02 p.m., I spoke with a girl who set me up for the appointment. She was not rude, but she was not personable, and she did not make me want to do business with Precision Garage Door (in fact, I had considered telling her that I would call someone else, as I expected her to be more helpful). She failed to disclose the $69.95 service fee, which I later found out about by reading reviews. I was not upset about this service fee, but I do expect to be told about it before you come visit my home! As a manager of a call center that schedules appointments for service at a car dealership, I know the repercussions of not quoting diagnosis time. The customer should always know what to expect - and when they don't, it is those experiences that contribute to a poor reputation and negative reviews. Other than that, I don't have any qualms with the service that I received. I will use your company again, as I was impressed with the customer service provided by Josh, along with the price of the repair. Thank you, Stesha Powers

Thank you for your valuable comments. I appreciate your sharing your experience and apologize for the less than stellar performance when you called our company. You should have been told about a service charge. I am addressing this issue and working with our team to fix this and to ensure that customers have a great experience from start to finish. Thank you for your business.

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I was in a hurry to get a new garage door installed because my old garage door bottom panel fell off. Precision was the only company that could come out that same day that I called. When Victor showed up from Precision he explained everything, a super nice guy. Within a few days I had a beautiful new garage door installed by two installers, Jess and Ray who was very nice and knew what they were doing. I would recommend Precision to anyone! Thank you!

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Last night about 10PM we heard a terribly loud noise, almost like a small explosion, coming from the garage. After looking around I realized it was the garage door torsion spring that had broken. This is the large spring that helps lift the heavy garage door. I had had Precision Garage Door Service come out to service the door about one year ago so I immediately called them, at 10:15PM, and set up an appointment today between 8 to 10 AM. At 8:00AM I received a call from the Technician, Ray G., who told me he would be here in 20 minutes, and that was exactly when he showed up. After opening the door, so I could get my car out, he did an inspection and then gave me Good, Better, Best estimates for fixing my garage door. The garage doors in the Arbor Town Homes are a relatively inexpensive door, and the springs, bearings, both in the rollers and the torsion spring bar, as well as the torsion spring have and estimated life of 6 to 9 years. We have lived here since 2006, so our spring lasted 9 years. I can highly recommend Precision Garage Door Service of Portland for when you need to get your garage door fixed. This is a very reputable and reliable outfit. They do not sell on price, they just want to make sure that a door repaired by them will last at least 10 years or more.

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Everything was fine

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Very happy with the garage door tune-up. Dave and Stan were very friendly and definitely know their way around fixing garage doors. They were honest and have my doors in terrific working order after years of neglect. The doors are working great and I strongly endorse their business.

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Excellent service! Aaron was friendly, on-time, knowledge and did quality work. High recommended!

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I was so thankful for Precision. They were able to visit our home on a holiday weekend, the same day I called…what a relief! Aaron performed an inspection and gave us a realistic recommendation for what needed to be fixed. He was honest and definitely knew his stuff! Not only was he friendly, but FAST…our garage door is now so quiet, i can barely hear it. We are so happy!

Review:

Precision doors are advertised precise and professional. From start to finish you will work with professional people with your satisfaction in mind. I was particularly impressed with the professionalism and service of my installer Jess. He provided a quality installation and took the time to educate me on the function and maintenance of my new door.

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EVERYTHING WAS PERFECT, WE LOVE OUR NEW DOOR, THANKS SO MUCH!

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Brad B was very cordial and friendly. He identified the problem right away. Also, he helped set up my home link on my car. I had tried to set it up, but I could not get it to work, so I never used it. I will definitely call Precision Doors for any problems or replacement I encounter with my garage door or opener!

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Ed called and sid he would arrive in a few minutes and did. Friendly and fixed the problem promptly and efficiently.

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Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.

Review:

Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.