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Read what people are saying
about Precision Garage Door in:

Tigard/Tualatin Area, OR

Precision Garage Door of Portland OR
has received 121 reviews, averaging 4.88 Stars:
Review:

Explained options very well, repairs done in reasonably good time and made suggestions for future maintenance that will extend door life.
Tim M
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Precision installed a new garage door less than 24 hours after hours after my first call. Their estimator answered my email after hours and went out of his way to make sure my timeline was met.
Linda C
Victor Service Provided:
Install Garage Doors
Product:
Garage Doors
Estimator:
Review:

I called on a Monday morning and had a technician here by 1:30. He was quick to discover my problem (an easy fix) and mentioned the rollers were old making the motor work harder so I had him replace them. I was extremely happy as it was very cold out and I needed my garage door working. I would highly recommend Precision for any garage door repair. I can't thank your company and Josh T. enough.
Linda D
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Brad did an excellent job. The grange door opener is working flawlessly. I will definitely call upon your company for any further work which may be required in the future
Mike U
Brad B Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

New Spring, new rollers, new bearings . . garage door purrs like a kitten. Very professional service. Would recommend them.
Bill Stout
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 stars, service was great, from the receptionist who was friendly and helpful, to the technician. The door broke at 8 am and was repaired same day by noon. Technican was very informative, curdiious, and did a great job.
James Williams
Brad B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I give this whole experience a 5 star. I was offered an appointment the same day which I couldn't do but they accommodated my schedule. Jon called 1/2 before arriving saying that he would be there on time which he was. He quickly assessed the problem with my garage door, installed extra bolts top of door panel and gave me the option of replacing the rollers given their age. I had already watched the videos on your website so knew exactly what he was talking about. He explained everything he did. His communication skills are excellent and he knows how to provide excellent customer service. Your website is fabulous and very informative. I am recommending your company to both realtors who are involved in the sale of my condo in Beaverton. Thank you for excellent service.
Gail Allison
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was given an arrival time for your technician of between 3:00 and 5:00. He called prior to his arrival and advised of his estimated arrival time. He arrived at 3:15 as estimated, introduced himself, was very polite and went right to work. He offered two or three possible causes of my problem and went right to work problem solving. He discovered the problem, fixed it and was done in about 20 minutes. Thank you for a job well done.
Norman Ottoman
Service Provided:
Garage Door Opener Repair
Review:

Scheduled a garage door tune-up. Was told door was serviceable but recommended replacing the spring which was 16 years old. This was quickly done at the time without having to make additional appointment. Work was done by a very personable and efficient technician.
Darlene
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jon was prompt, professional and helpful. He showed up on time, quickly took care of our problem, and explained exactly what was going on. Thanks for helping us out.
Mike Farrell
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Today we bought a coupon from Amazon Local and Ray came out this afternoon to tune up our garage door and install new rollers. He called when we were told he would and he came when he said he would and was very knowledgeable, good at his job, pleasant and a gentleman. We will call Precision and ask for Ray in the future.
Sharon Ferland
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5 Stars Ed was friendly and sure of his skills/work. The new frame part, remotes and oiled chain system works fine today.
Gary & pam White
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Quick and professional!
Greg Knakal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dear Precision Garage Door, Overall, I had a great experience with Precision Garage Door. The technician, Josh, was on time, knowledgeable, and at no point did I feel like he was trying to rip me off or be dishonest. He identified the issue rather quickly, and the fix was completed within an hour and a half. I do however, have a recommendation. When I contacted Precision Garage Door on Friday, February 13th, at 5:02 p.m., I spoke with a girl who set me up for the appointment. She was not rude, but she was not personable, and she did not make me want to do business with Precision Garage Door (in fact, I had considered telling her that I would call someone else, as I expected her to be more helpful). She failed to disclose the $69.95 service fee, which I later found out about by reading reviews. I was not upset about this service fee, but I do expect to be told about it before you come visit my home! As a manager of a call center that schedules appointments for service at a car dealership, I know the repercussions of not quoting diagnosis time. The customer should always know what to expect - and when they don't, it is those experiences that contribute to a poor reputation and negative reviews. Other than that, I don't have any qualms with the service that I received. I will use your company again, as I was impressed with the customer service provided by Josh, along with the price of the repair. Thank you, Stesha Powers
Stesha Powers
A Response from: The Precision Door Service Team

Thank you for your valuable comments. I appreciate your sharing your experience and apologize for the less than stellar performance when you called our company. You should have been told about a service charge. I am addressing this issue and working with our team to fix this and to ensure that customers have a great experience from start to finish. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was in a hurry to get a new garage door installed because my old garage door bottom panel fell off. Precision was the only company that could come out that same day that I called. When Victor showed up from Precision he explained everything, a super nice guy. Within a few days I had a beautiful new garage door installed by two installers, Jess and Ray who was very nice and knew what they were doing. I would recommend Precision to anyone! Thank you!
Kyna Eaton
Victor Service Provided:
Install Garage Doors
Product:
Garage Doors
Estimator:
Review:

Last night about 10PM we heard a terribly loud noise, almost like a small explosion, coming from the garage. After looking around I realized it was the garage door torsion spring that had broken. This is the large spring that helps lift the heavy garage door. I had had Precision Garage Door Service come out to service the door about one year ago so I immediately called them, at 10:15PM, and set up an appointment today between 8 to 10 AM. At 8:00AM I received a call from the Technician, Ray G., who told me he would be here in 20 minutes, and that was exactly when he showed up. After opening the door, so I could get my car out, he did an inspection and then gave me Good, Better, Best estimates for fixing my garage door. The garage doors in the Arbor Town Homes are a relatively inexpensive door, and the springs, bearings, both in the rollers and the torsion spring bar, as well as the torsion spring have and estimated life of 6 to 9 years. We have lived here since 2006, so our spring lasted 9 years. I can highly recommend Precision Garage Door Service of Portland for when you need to get your garage door fixed. This is a very reputable and reliable outfit. They do not sell on price, they just want to make sure that a door repaired by them will last at least 10 years or more.
Everett Lapp
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Everything was fine
Theresa Upshaw
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Very happy with the garage door tune-up. Dave and Stan were very friendly and definitely know their way around fixing garage doors. They were honest and have my doors in terrific working order after years of neglect. The doors are working great and I strongly endorse their business.
Frank B
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service! Aaron was friendly, on-time, knowledge and did quality work. High recommended!
Anthony Baker
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was so thankful for Precision. They were able to visit our home on a holiday weekend, the same day I called…what a relief! Aaron performed an inspection and gave us a realistic recommendation for what needed to be fixed. He was honest and definitely knew his stuff! Not only was he friendly, but FAST…our garage door is now so quiet, i can barely hear it. We are so happy!
Joy Dawson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision doors are advertised precise and professional. From start to finish you will work with professional people with your satisfaction in mind. I was particularly impressed with the professionalism and service of my installer Jess. He provided a quality installation and took the time to educate me on the function and maintenance of my new door.
John Arzener
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

EVERYTHING WAS PERFECT, WE LOVE OUR NEW DOOR, THANKS SO MUCH!
Mario P.
Paul B Service Provided:
Install Garage Doors
Product:
Garage Doors
Estimator:
Review:

Brad B was very cordial and friendly. He identified the problem right away. Also, he helped set up my home link on my car. I had tried to set it up, but I could not get it to work, so I never used it. I will definitely call Precision Doors for any problems or replacement I encounter with my garage door or opener!
Mike Uyemura
Brad B Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Ed called and sid he would arrive in a few minutes and did. Friendly and fixed the problem promptly and efficiently.
Tom/ janet Jablonowski
Service Provided:
Garage Door Repair
Review:

Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.
John Gardner
Service Provided:
Broken Garage Door Spring Repair
Review:

Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.
John Gardner
Service Provided:
Broken Garage Door Spring Repair
Review:

Branden was very good at explaining what was wrong with our old garage door opener as well as the service which was needed on the existing door.We replaced the opener and basically had the entire door rebuilt.After all the work was done we were amazed at just how smooth and quiet the new set up was. The job was neatly and professionally done. We are very pleased with the results.
Jane Schuessler
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

The installation of my new garage door was a pleasant experience. The technician was right on time, courteous, and efficient.
Linda Luther
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Aaron of Precision Overhead Garage Door Service was great and gave me all my options on how to fix the problem with my garage door. My garage door broke and in the same day, within a few hours, Aaron came to my house and fixed it. He was very helpful and performed the work fast and right the first time. I will definitely be using them again for my garage door needs.
David M.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Precision stands behind their products and backs up their work. Sam was especially helpful and knowledgeable in the work that he did on our garage door. We will continue to use Precision whenever we need repairs and will certainly refer our friends and neighbors to them.
Steven P.
Service Provided:
Garage Door Repair
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