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Read what people are saying
about Precision Garage Door in:

Tigard/Tualatin Area, OR

Precision Garage Door of Portland OR
has received 139 reviews, averaging 4.89 Stars:
Review:

5 Stars Ed was friendly and sure of his skills/work. The new frame part, remotes and oiled chain system works fine today.
Gary & pam White
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Quick and professional!
Greg Knakal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dear Precision Garage Door, Overall, I had a great experience with Precision Garage Door. The technician, Josh, was on time, knowledgeable, and at no point did I feel like he was trying to rip me off or be dishonest. He identified the issue rather quickly, and the fix was completed within an hour and a half. I do however, have a recommendation. When I contacted Precision Garage Door on Friday, February 13th, at 5:02 p.m., I spoke with a girl who set me up for the appointment. She was not rude, but she was not personable, and she did not make me want to do business with Precision Garage Door (in fact, I had considered telling her that I would call someone else, as I expected her to be more helpful). She failed to disclose the $69.95 service fee, which I later found out about by reading reviews. I was not upset about this service fee, but I do expect to be told about it before you come visit my home! As a manager of a call center that schedules appointments for service at a car dealership, I know the repercussions of not quoting diagnosis time. The customer should always know what to expect - and when they don't, it is those experiences that contribute to a poor reputation and negative reviews. Other than that, I don't have any qualms with the service that I received. I will use your company again, as I was impressed with the customer service provided by Josh, along with the price of the repair. Thank you, Stesha Powers
Stesha Powers
A Response from: The Precision Door Service Team

Thank you for your valuable comments. I appreciate your sharing your experience and apologize for the less than stellar performance when you called our company. You should have been told about a service charge. I am addressing this issue and working with our team to fix this and to ensure that customers have a great experience from start to finish. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was in a hurry to get a new garage door installed because my old garage door bottom panel fell off. Precision was the only company that could come out that same day that I called. When Victor showed up from Precision he explained everything, a super nice guy. Within a few days I had a beautiful new garage door installed by two installers, Jess and Ray who was very nice and knew what they were doing. I would recommend Precision to anyone! Thank you!
Kyna Eaton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Last night about 10PM we heard a terribly loud noise, almost like a small explosion, coming from the garage. After looking around I realized it was the garage door torsion spring that had broken. This is the large spring that helps lift the heavy garage door. I had had Precision Garage Door Service come out to service the door about one year ago so I immediately called them, at 10:15PM, and set up an appointment today between 8 to 10 AM. At 8:00AM I received a call from the Technician, Ray G., who told me he would be here in 20 minutes, and that was exactly when he showed up. After opening the door, so I could get my car out, he did an inspection and then gave me Good, Better, Best estimates for fixing my garage door. The garage doors in the Arbor Town Homes are a relatively inexpensive door, and the springs, bearings, both in the rollers and the torsion spring bar, as well as the torsion spring have and estimated life of 6 to 9 years. We have lived here since 2006, so our spring lasted 9 years. I can highly recommend Precision Garage Door Service of Portland for when you need to get your garage door fixed. This is a very reputable and reliable outfit. They do not sell on price, they just want to make sure that a door repaired by them will last at least 10 years or more.
Everett Lapp
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very happy with the garage door tune-up. Dave and Stan were very friendly and definitely know their way around fixing garage doors. They were honest and have my doors in terrific working order after years of neglect. The doors are working great and I strongly endorse their business.
Frank B
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service! Aaron was friendly, on-time, knowledge and did quality work. High recommended!
Anthony Baker
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was so thankful for Precision. They were able to visit our home on a holiday weekend, the same day I called…what a relief! Aaron performed an inspection and gave us a realistic recommendation for what needed to be fixed. He was honest and definitely knew his stuff! Not only was he friendly, but FAST…our garage door is now so quiet, i can barely hear it. We are so happy!
Joy Dawson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision doors are advertised precise and professional. From start to finish you will work with professional people with your satisfaction in mind. I was particularly impressed with the professionalism and service of my installer Jess. He provided a quality installation and took the time to educate me on the function and maintenance of my new door.
John Arzener
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

EVERYTHING WAS PERFECT, WE LOVE OUR NEW DOOR, THANKS SO MUCH!
Mario P.
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Brad B was very cordial and friendly. He identified the problem right away. Also, he helped set up my home link on my car. I had tried to set it up, but I could not get it to work, so I never used it. I will definitely call Precision Doors for any problems or replacement I encounter with my garage door or opener!
Mike Uyemura
Service Provided:
Broken Garage Door Spring Repair
Review:

Ed called and sid he would arrive in a few minutes and did. Friendly and fixed the problem promptly and efficiently.
Tom/ janet Jablonowski
Service Provided:
Garage Door Repair
Review:

Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.
John Gardner
Service Provided:
Broken Garage Door Spring Repair
Review:

Came on time. Knowledgeable technician. Fixed the problem (broken spring) quickly and rectified an original installation issue. They used powder coated spring. They noticed the torsion spring bearing was failing and replaced that. Nice company but the nature of their work probably means repeat business is unlikely (they work themselves out of a job). Should I need a new garage door opener thought I would definitely go with them.
John Gardner
Service Provided:
Broken Garage Door Spring Repair
Review:

Branden was very good at explaining what was wrong with our old garage door opener as well as the service which was needed on the existing door.We replaced the opener and basically had the entire door rebuilt.After all the work was done we were amazed at just how smooth and quiet the new set up was. The job was neatly and professionally done. We are very pleased with the results.
Jane Schuessler
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

The installation of my new garage door was a pleasant experience. The technician was right on time, courteous, and efficient.
Linda Luther
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Aaron of Precision Overhead Garage Door Service was great and gave me all my options on how to fix the problem with my garage door. My garage door broke and in the same day, within a few hours, Aaron came to my house and fixed it. He was very helpful and performed the work fast and right the first time. I will definitely be using them again for my garage door needs.
David M.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Precision stands behind their products and backs up their work. Sam was especially helpful and knowledgeable in the work that he did on our garage door. We will continue to use Precision whenever we need repairs and will certainly refer our friends and neighbors to them.
Steven P.
Service Provided:
Garage Door Repair
Review:

This is the second time I have used Precision for my garage door needs and highly recommend them. Both times they were able to get out to me next day (cars were trapped in garage) and did very efficient quality work at a reasonable price. Thank you!
Chris B.
Service Provided:
Install Garage Doors
Review:

I chose this company to fix my garage door. Then I moved and my new house had garage door problems. Once again this company rescued me with a product that works quietly and efficiently. No more struggling to get the door to open. The technician was great. He did not push me to buy a new product and presented all available options to me. If you need garage service then use this company!
Brett M
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We have used Precision on three occasions, one Sunday and one Saturday included. They arrived when they said they would, made the necessary repairs, and the charges were fair. Kevin was professional, knowledgeable, and took care of our latest issue (broken spring) and made a few suggestions on maintenance to help prolong the life of the door. When we have our next garage door issue (not for a good long while, I hope) we'll call Precision.
Cindy P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Arrived in a timely manner. Brad was friendly and professional.
Cynthia W
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had a broken torque master system. Precision came within 24 hours to assess the damage. No repair option but recommended two options to replace: 1) Lifetime warranty $699 2) 3 year warranty $350. Victor was pleasant and did not get defensive at my astonishment at the repair bid prices. I went with the lower priced option which was obviously better in all physical characteristics than the original one it replaced. I'm pleased with what I got.
David Babcock
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This company is absolutely the best company I have ever dealt with. They are usually able to come within the hour. Their technicians are always professional and helpful. I was offered three options. I am soooo happy that I chose to replace the broken motor unit (not sure what it is called). The new unit is magnificent!! It is o quiet and smooth. Branden was efficient and helpful. I love this company!!!
Leigh B
Service Provided:
Broken Garage Door Spring Repair
Review:

I was thrilled to be able to get someone to come the same day that the spring broke. Alex was very courteous, patient and knowledgeable, and it was a pleasure talking with him. He worked efficiently, cleaned up perfectly after finishing the job, and gave me good tips on keeping the door in good working order. Nice guy, and excellent service, though likely much higher priced than competitors.
John O
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I needed to have a torsion spring replaced. After finding the Precision web site, I felt that in addition to being a local business they also provided a quality spring that would last. Brad was the service technician assigned and would also give him 5 stars for his work performed. Without a doubt I would recommend Precision Door Service when you need a repair or replacement for your garage door.
Bob C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Victor was very pleasant. He did a good job replaced 2 springs, lubricated all other moving parts Ray
Raymond V
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose Precision because of the ad in Angie's List magazine. The 2 appointments I had with your staff were perfect. They showed up on time and behaved professionally. Even though I know very little about garage doors, they took time to explain my problems and their solutions. It's only been a week but I am fully satisfied with the products and the work performed. Thanks
Rosanne R
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Overhauled and repaired 2 40 year old garage door opener springs
Paula M
Service Provided:
Garage Door Opener Repair
Review:

Overhauled and repaired 2 40+ year old garage door opener springs & mechanisms and replaced both garage door opener units. Garage doors now open smoothly and quietly. Thank you Alex. Keep up the good work!
Paula M
Service Provided:
Garage Door Opener Repair
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