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Garage Door Repair Reviews in NE Portland, OR (Updated July 2026)
Precision Garage Door of Portland ORhas received 163 reviews, averaging 4.99 Stars:
NE Portland, OR
Service Provided:
Product:
Technician: Scott K
NE Portland, OR
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Was taken care of the same day, with a morning appointment, by a technician that listened to me babble about what was happening. I was presented with three options for three repair; a three year warranty, a six year warranty, and a 10 year warranty. I've had issues with this door before so I opted for the 10 year warranty. Now my door is quiet and working. I would definitely recommend them to anyone that asks. Thank you guys for helping!
- Robert Stamper
NE Portland, OR
Technician was on time. Called to let me know his ETA. He showed me what needed to be done, and things needing to be done in future
- Mary Kemp
NE Portland, OR
Prompt and excellent service. Richard was very knowledgeable and efficient in replacing the worn out door lock box and bearings and springs showing wear. He had to make an extra trip to the warehouse for the lock box. He did all this in record time!
- Denise Seligman
NE Portland, OR
Always great and friendly, professional service.
- Rena Montgomery
NE Portland, OR
After calling Precise they showed up within 45 minutes. They were prompt and very professional. They had my garage fixed within 45 minutes. The receptionist was very nice and knowledgeable. The technician was very nice and knew exactly what to. I appreciated the promptness of taking care of my problem with the door.
- Rhonda
NE Portland, OR
An appointment was scheduled within a hour of my call. The technician who served us was prompt, professional, friendly and a pleasure to work with. He left our garage cleaner than he found it and clearly explained all of the features of the new equipment. We are very satisfied and recommend Precision Door of Portland. Thank you for a job well done.
- Carla S
NE Portland, OR
Yes, Precision solved my problem and exceeded my exceptions. Service Technician Colby Diaz showed up early, worked quickly, left everything better than he found it, and did a great job. He inspected everything, explained everything and was just a wonderful human being!
- Deborah C.
NE Portland, OR
Excellent service from the scheduling process to the installation. Final product looks and works great. Couldn't be happier.
- L Hunt
NE Portland, OR
We had Precision replace a garage door opener & key pad. A couple years ago, they replaced our garage door. Their professionalism, competence & focus on client satisfaction has not changed over the 2 years. Vance, our technician was personable, knowledgeable, capable & happy to explain every detail in the new system. He was top notch! I would absolutely recommend Precision to anyone who needed their services!
- Judy T.
Service Provided:
Product:
Technician: Vance Kerwood
NE Portland, OR
I contacted Precision Garage Door to inspect my door and all parts associated with the mechanical operation of the door. I was advised a service technician would contact me later that day and advise when he would be out to inspect the door. Andrew Del Fava, service technician, called me and stated he would be at my house at 2:00PM. Andrew arrived about 20 minutes early and greeted me with a smile. I cannot express enough how courteous and professional Andrew was. He answered all of my questions in a manner that was easy to understand and provided me with three options regarding my door. He explained three options in detail and when I asked when he could schedule an appointment to complete the option I selected, he stated he could do it right now. Needless to say, I was overwhelmed. I advised Andrew I was not under any timeline and did not want him to have to start a job and not finish until after his normal quitting time. He stated he would have the job done by 5:00PM or maybe a little after. At 4:40PM he advised me he was done. He showed me everything he did and answered all of my questions in a professional and understanding fashion. On a rating of 1 to 10 I give Andrew a 15. His attitude, professionalism, demeanor is without question at the top of the scale. If all service personnel had his attitude and approach to doing business a homeowner would be more than satisfied with whatever the technician was requested to do. Andrew is a great asset to Precision Garage Door Service, and they are fortunate to have him represent their company. Thank you Andrew for your visit, attitude, professionalism you displayed. I could not be more pleased with the experience I had and the job you did
- Terry Richardson
NE Portland, OR
Luke is an outstanding technician; knowledgeable, efficient, and friendly. Precision’s service is top notch. I called after normal business hours and got an appointment for the first thing the next morning. The safety sensor debugging and a tune-up were completed quickly. I highly recommend Precision for garage door work.
- Fred Gullixson
NE Portland, OR
Such great service after the sale!
- Maureen Fallt
NE Portland, OR
We are very satisfied with the professionalism, courtesy, and quality work that Luke provided today. He explained the problem in understandable terms and shared the options available to us. An hour later, the problem was fixed and our garage door runs and sounds great again.
- Brian Thompson
Product:
NE Portland, OR
Very quick response, which I really needed. Beau was outstanding! He quickly identified how to approach the problem and then in just minutes had it solved. He offered additional ideas on how to reduce the chance of repeating the (user error) problem. Beau was very friendly and easy to work with. I would happily have him service the garage doors in the future.
- Scott Drumm
NE Portland, OR
A part attached to the trolley on my garage door opener broke. I contacted several places to get an estimate. Precision Door Service was the only place that returned my call. They called and came out the same day. Robert was great to work with. He explained what needed to be done and fixed it right then. Thank you!
- Rhonda Watkins
NE Portland, OR
Thank you so much! Had a situation where we needed assistance on a Saturday afternoon and the Precision staff made it work. Colby was fabulous ... provided thoughtful guidance and completed the work in a professional and timely manner.
- J. Frater
NE Portland, OR
Precision Garage Door did a great job for us. Jackson arrived on time on a Saturday afternoon and was professional, knowledgeable, thorough, and friendly. He explained up front our options and pricing for a new garage door opener and all the associated hardware. He did the installation right away. We highly recommend Jackson and Precision Garage Door.
- Bob S
NE Portland, OR
Colby did a super job on installing our new door. Works and looks great. I appreciate that he cleaned up all the debris.
- Christine Larson
NE Portland, OR
I called to make the appointment at nearly 9pm for service the next morning. Received a text with the technician's name about 30 minutes prior to the time of the appointment and a call shortly after that. Trey was on time, pleasant and knowledgeable. Gave me some choices on repair, got approval and did the repairs in the estimated time of about an hour. We confirmed the garage door operated properly. Very happy with the work. I would recommend this company.
- Bill Marshall
NE Portland, OR
Great, Great service
- Tony T. Sibley
NE Portland, OR
Our experience with Precision was top notch all the way through - from the estimate process, to meeting our budgetary needs, to flexibility on install day. Timely and courteous customer service was available all the way through, which is rare in the world of garage doors! Thank you Precision team!
- Liz Tucker-Rogers
NE Portland, OR
We had a 20 year old garage motor and all the other parts were probably just as old. The spring had split and the cables snapped so we needed it fixed ASAP. The customer service rep was great in getting me set up with a tech. They were quick and came by in about 30 minutes. Nick, the technician, was incredible. He got the work done and done right. I never knew that a garage door could be so silent!
- Tish Tolentino
NE Portland, OR
In my 43 years of life, I’ve only taken the time once before to write a positive review for a business. I had a door installed 3 years ago from precision and noticed an issue this morning that was of concern. I called around 11am to request service and the kind and professional woman I spoke to informed me that she could have someone to come repair it within a few hours. David Heath arrived right on time, was very professional, polite and thorough in the work provided. When I asked for the bill, David informed me that precision stands by their warranty and today’s visit would cost me nothing. I’m very impressed with the business model of this company and the level of “customer first” service they offer. Ten stars!
- Stephen Longnecker
NE Portland, OR
The technician was right on time, personable and professional. He explained what he did and answered all my questions. I was very pleased with his work.
- Barb
NE Portland, OR
everything was perfect as always-replaced the remote opener and checked everything-totally a true professional
- Eddie Wilde
NE Portland, OR
Trey was awesome! Very helpful and honest, clear explanation of what was going on with our whole system and setup. Thank you guys! You're our garage people, now!
- James Shaw
NE Portland, OR
My technician Robert communicated proactively and clearly. He showed up in time (on Sunday!), diagnosed the problem quickly, explained my options clearly, and implemented what we agreed quickly. He left no mess and his work was clean and well executed. He’s a great guy to talk to and the company should be proud to have him on the team. A great experience, front to back.
- William Sprott
The garage door is working better now than when it was originally installed in 2013.
- Bill Wilson
Service Provided:
Technician: David H
NE Portland, OR
We greatly appreciated the same day service for a broken garage door. Vance and Brian were polite, patient and respectful.
- Megan Nelson
Licenses
OR CCB155248
WA Reg
PRECIDS971KH
Scott arrived on time and explained everything to me. I was very happy with his personable and meticulous help. He diagnosed the problem and replaced garage door opener. If I could have given him 6* for his patient help and neat job, I would. PatriciaS
- Patricia Steele