Review:

Hunter was timely and courteous. He did an excellent job of identifying and explaining current and potential problems. He offered solid solutions and provided good info that I needed to make the best decision. Hunter went the second mile to ensure that all the features on my newly installed garage door opener worked properly. I was impressed with the very neat clean up after the job was completed. Thank you for a very professional job well done.

Review:

Absolutely a 5 star business! We could not open our garage door on Sunday morning in the middle of Memorial Day weekend. Who to call? We found Precision's fantastic web page and called. Our call was answered by a live person and we were scheduled for a service call the same day. Amazing for a holiday weekend! A short time later the repairman called to inform us he was on his way. Our garage door was evaluated, we were given an explanation of the repair needed along with some suggested maintenance items. Our garage door was back in full operation by mid afternoon. From beginning to end we were very pleased with our decision to call Precision Overhead Garage Door Service. Fabulous customer service and excellent professional work! We highly recommend this business!

Review:

Excellent SAME DAY Service. Garage door cable had come loose and the door wouldn't close. So, same day service was definitely needed. You fixed everything perfectly. Thanks, Precision.

Review:

Joe was great in diagnosing the problem on my garage door and explained the entire process as he was working on the door. Awesome customer service & i would highly recommend him and precision for any work needed in the future!

Review:

I originally called because my door opener appeared to be causing the electrical breaker to flip. Precision door sent out Mr. Luke Dials and we found the problem was actually another item plugged into the same circuit. Mr. Dials inspected the entire installation which is over 30 years old. He recommended changing out the fraying cables and plastic rollers. Best of all he installed a key system that allows me to open the garage when the power is out! The price was fair and included a AARP deduction of 10%. I am very happy.

Review:

I appreciated the quick and thorough service and the pleasant attitude of the repair tech.

Review:

Always great service with a smile. If something does not seem right, they will come back out quickly to review and adjust.

Review:

Prompt, polite service. Garage door wouldn't open/shut. The "eyes" were out of alignment. He adjusted them and also swept out the garage!

Review:

Sunday morning, I hit my door backing out my SUV. My rig was, miraculously, just scratched 2 inches. I'm the only one that can see it. My garage door? Bashed and jammed open. Precision responded immediately. Impact was 10:50am, Hunter was driving away from my house and the garage door was operating 12:25pm. This is the second emergency that I've had that Precision has come to my rescue. 2017 Feb. Minor ice storm, but still lost power on a Sat. Power back on, getting dark. Can't get door functioning for some reason? Tech shows up at 4:30pm and I'm open! Can get to the store! (I can drive in a little glaze, unlike most of the locals, but that's another story...) A great company with a great product. Hunter is a credit to you. Kim, too. Kudos!

Review:

Great information from Paul.

Review:

I'm really not happy with the Brand New Garage Door Opener installed in my garage. The reason why was the chord of this new Garage Door Motor was so short and your Technician asked me to buy an extension chord to reach out the outlet on the garage ceiling. It was done yesterday and I'm not able to use the remote since I do not have time to buy the extension. He said just open the garage manually to put my car inside. I have paid $600.00 but I cannot put my car inside since the short cord is hanging in the middle of my garage. I'm not happy because I do not want the extension chord to be added to the short cord of the garage door motor that he installed. I'm inside the house and he could have told me that the chord of the motor he installed is so short and need an extension chord but he never told me. If I knew it I could have asked him to come back and bring the motor with the long chord and not to have an extension chord. For that amount of $600.00 I paid I thought everything is perfect but it wasn't. I'm very unhappy with his service.

Review:

Bo was great today at our new house. Looked things over, gave us three estimates and retreated to his truck briefly while we discussed the options. He was able to work around our electrician, also on-site today and did a great job of clean up and explanation.Thank you, Bo!

Review:

Garage door originally installed by this company 20 Years Ago. I received great service today (again), prompt as scheduled. Performed a maintenance check of operator, rollers, springs, etc. for Winter prep. Technician (Brad) very friendly/personable and knowledgeable. Work done quickly and very much to my satisfaction. I made a secondary request of company after Brad had left my home to mail me a business card or sticker to place near my garage door opener. Brad called me and offered to drop card/sticker in my mail box tomorrow. Again, their service is wonderful . I highly highly recommend this company - their reputation is excellent and they continue to provide quality work/service for me.

Review:

Great Service......Luke was very knowledgeable …… found the problem with the door opener and fixed what need to be fixed !!! Thank you Luke so very much !!

Review:

Second time customer. First time was a repair/adjustment on my door and replace a door opener; the second time was to install a door for my daughter (physical layout of garage required three possible scenarios which I needed to run by my daughter for her preference.) Both times, the (different) technician was friendly, knowledgeable, and did his work professionally. I appreciate all costs being laid out for me with no pressure by either of them to 'upsell.'

Review:

All my expectations were met and we received excellent service from technician Luke. He arrived within the time frame expected and completed the installation of a new garage door opener within a very short time frame. Since the device he replaced was very old Luke took the time to explain how all the new bells and whistles worked on the new opener. Very happy with the product and can’t say enough about Luke’s good work.....I recommend precision and if he is available ask for Luke to do the work.

Review:

We had a new top panel installed and are very happy with the result. Paul B. promptly came out to see what was needed and we had the new panel within a week. Everyone along the line was friendly, efficient and professional. I would definitely recommend Precision and would use them again if needed in the future.

Review:

Called today with a challenge and they exceeded my expectations. Paul showed up on time and in short order, sized up the situation, provided an estimate for repair. He advised against replacing the existing door but repaired the hardware and replaced the aged springs. It works like a charm. A very happy customer here

Review:

Your technician showed up on time and was very efficient. Turns out I have an older unit and it just needed some lubrication and adjusting. I would recommend your company in the future.