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Colby Diaz
Average: 4.98 stars
Colby Diaz's Bio:
Colby was born in Forest Grove, making him local to the PNW! Colby comes to Precision Door with over 5 years exprience working with garage doors and in the service industry. He mostly enjoys the troubleshooting/finding solutions aspect of the job, but really loves to converse with customers! In his spare time he supports several sporting teams including the San Francisco Giants, San Jose Sharks, San Francisco 49ers and on a local level, he is a Ducks fan. Colby enjoys the outdoors, both working and spending down time in it - that includes hunting, fishing, golfing and generally working out.
NW Portland, OR
NE Portland, OR
Yes, Precision solved my problem and exceeded my exceptions. Service Technician Colby Diaz showed up early, worked quickly, left everything better than he found it, and did a great job. He inspected everything, explained everything and was just a wonderful human being!
- Deborah C.
Newberg, OR
Colby Diaz performed the service on our garage door which was non functioning. He did an outstanding job and brought the door back to full functioning. We were extremely pleased with the quality of his work. He is a true professional in every sense of the the word. We highly recommend him to anyone needing service on a non functioning garage door.
- Willam Haines
SW Portland, OR
Colby and the Precision team were amazing. Colby was right on time, ask questions, did an analiysis of my 3 garage doors and openers. He provided the recommendations and a bid and then completed the work. I am thrilled and highly recommend this great team.
- Sherry Francis
Milwaukie, OR
Thanks for sending Colby out within 2 hours of my call. Colby took only 10 minutes to review the problem with door tension and 10 minutes to make repairs. Very professional as well being a nice guy.
- Bob Baker
Tigard, OR
These guys are great. Super fast and courteous. It was an absolute pleasure to work with them. They know their business and know it well. Thank you Colby!
- Sherry Deleon
NE Portland, OR
Thank you so much! Had a situation where we needed assistance on a Saturday afternoon and the Precision staff made it work. Colby was fabulous ... provided thoughtful guidance and completed the work in a professional and timely manner.
- J. Frater
Oregon City, OR
Colby was very nice, efficient and knowledgeable! I would hire you again!
- Colin Clark
SE Portland, OR
We were locked into our garage (door wouldn't open), and Precision Team was super-responsive. They answered our initial call on the first ring, had a 2-hour window scheduled within 20 minutes, and Colby arrived within 90 minutes of our call. He was courteous, professional and friendly; he quickly diagnosed the problem (broken spring) and set to work. Once finished replacing broken spring + all rollers etc., he took the time to inform us about maintenance schedule going forward, including what products to use and where / how to apply. (He also let us know that we can have this done regularly by Precision if we prefer they do it). Other than the "rude awakening" start to the day, a really positive experience -- A+!
- Cheryl P
Beaverton, OR
Colby was very courteous and knowledgeable he identified the problem and repaired it quickly, which allowed me to make it to my volunteer shift this morning.Thank you! Also, the staff person who answered my call this morning understood the urgency of my problem and got Colby out ASAP. Precision installed the metal garage door a few years ago. Great local company that lives up to its promise.
- Fran Moga
Vancouver, WA
Colby was very pleasant and responded to all my questions and proactively explained the problems. He arrived within an hour from the time I called for service, and completed the job in about 45 minutes.
- Kat
Tualatin, OR
Quick and professional service. On-time and kept me advised of eta. Technician was knowledgeable and didn’t try to up-sell me on anything. Precision installed my system three years ago and i have been very happy with it and continue to be happy with it and the service i receive from Precision.
- Elizabeth Deneault
NE Portland, OR
The technician was right on time, personable and professional. He explained what he did and answered all my questions. I was very pleased with his work.
- Barb
SE Portland, OR
My experience with Precision Door Service was exceptional! They were able to get me scheduled for garage door service on the same day. The Technician, Colby Diaz, called me shortly after I made the appointment and verified his time of arrival. He arrived on time and was quickly able to identify the issue. He explained the repair process and price for service clearly and professionally. He was able to make the repair and have my garage door working better then ever. The service was quick, the price was fair, and Colby was friendly and a pleasure to deal with.
- Lucas White
Battleground, WA
Colby was great! We will continue to ask for him since he knows our garage door now. Scott was awesome prior to Colby. We really like Precision Door Service. They may not be the cheapeast but are the finest and extremely capable!! We will continue to use them!!
- Glenn & Gail Anderson
SW Portland, OR
Colby was tremendous On time ,knowledgeable and professional Went out of his way to explain the process Much appreciated
- Bob Coleman
Vancouver, WA
Good Quality Work. Thank you Colby SFC Yes!
- Kenneth Ogburn
Vancouver, WA
Colby and Andrew represented the company extremely well. On time, friendly and professional. They describe everything they suggested needs to be done. Gave us 3 choices of what we could do which included to replace the whole door. However he did say our door really didn't need to be replaced even though it was 31 years old. They did the repair work in a timely fashion and swept the floor in the garage to get any ball bearing that dropped. Colby gave us his business card and said we could call him any time. He also showed us how to apply lubricant to brackets which we did not know we should have been doing. They were awesome and represented your business in the best way possible.
- Daniel Fife
Beaverton, OR
Absolutely great experience from the online scheduling tool to Colby the technician. His great communication skills to his attention to detail, I am very highly pleased. He did a complete overhaul of the OHD system and explained the quality of the parts used that allows their 10 year warranty. Springs, rollers, bearings and cables were all replaced. He worked efficiently and was a very pleasant fellow to work with. I highly recommend Precision.
- Milt Jaehnig
Vancouver, WA
Precision kept all their advertising promises. Great service- same day, friendly and knowledgeable technician Colby Diaz, wonderful results and our garage doors sound so quiet. Thank You
- Betty Bates
Milwaukie, OR
Colby Diaz was the technician that came to our home to help me with a garage door that would not close. Colby was a service person that had all the qualities a person could hope for-courteous, thoughtful, knowledgeable and clear speaking. I am a 77yearold grumpy old man, a technician’s nightmare: somewhat distrustful of service people, lots of questions, worried about getting cheated or taken advantage of, and sure he could of fixed it himself! Colby was the perfect technician for a person like me: Carefully listened to my concerns, politely listened as I reviewed all my failed attempts and MY diagnosis of the problem and then quietly proceeded to explain to me how he would approach diagnosing and solving the problem. He was clear and generous in his explanation and showed me what he was doing. He offered alternatives and made suggestions to reduce the likelihood of the problem recurring. Not only did Colby fix the problem and reduce the likelihood of another occurrence but he renewed my faith in Precision Garage Door and renewed my faith in quality service staff like Colby. Thank you!
- Mike Balter
Hillsboro, OR
We had a hinge that popped out from the garage door and causing the door not closing. I submitted a service request from the Precision website and they came by first thing Monday morning. Colby did a fantastic job explaining the issue and making different recommendations. Overall, I'm really happy with the outcome, our issue not only got solved with a timely manner and the price is also within reasonable range.
- Tommy Wu
Vancouver, WA
Great job, Quick availability,Top notch work .
- Richard Goode
Vancouver, WA
Spring broke on a Saturday night around 10 pm got online seen that your company was open on Sunday made a appointment online for Sunday morning and Colby Diaz came out and looked over my door and told me what i needed and how much for it to be done he was great with showing me everything about it and how to keep my whole garage door system in good working condition and was very pleasant to chat with would definitely recommend. Price i felt was great considering it was on a Sunday and 12 hours after the garage door was broken no complaints thank you
- Rocky Dunn
Newberg, OR
Tech was very professional and friendly
- Joel Grainger
St Helens, OR
Thanks for your speedy and very good service. Your technician Colby was great. Explained what and why so that he was sure I understood. I will recommend Precision to friends if and when the need garage service. Thanks again to Colby.
- Aleta Anders
NW Portland, OR
The Tech Colby is a professional! He did an awesome job replaced the springs and bearings. Thank you for your great service.
- Xuyen Huynh
Sandy, OR
Colby is professional, knowledgeable and repaired our garage door better than we thought possible while staying in budget. I will always recommend Precision Garage Doors to my friends and neighbors! Thank you for your quick response and instant service. I’m beyond satisfied!
- Tina Cook
Tigard, OR
Fantastic job. Very knowledgeable, great customer service and the work was completed quickly.
- Benjamin Bankhardt
Lake Oswego, OR
My Service Technician, Colby, arrived at the perfect time. He knew exactly what needed adjusted, cleaned, examined and if something needed replaced (gave a price), and showed me how to annually perform specific touch-ups. He was convivial and completed the appointment in a timely method. I was completely pleased with everything.
- Laura Schlafly
Licenses
OR CCB155248
WA Reg
PRECIDS971KH

In today's climate prompt service on all things on your home does not happen often. I was shocked, to say the least of receiving service on my garage door within two hours. Scheduling a service person is usually a daunting affair, with multiple online chats, back and forth texts and even after that you're lucky enough to get someone out in a couple weeks! Colby showed up to my door the same day, analyzed what needed to be repaired on my garage door and then was able to fix the problem the SAME DAY! My garage door wasn't even this quiet when it was first installed! I highly recommend this company to anyone!
- Patsy Steinfeld