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Read what people are saying
about Precision Garage Door

Precision Garage Door of Portland OR
has received 51 reviews, averaging 4.01 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job !
Dale Vanvalkenburg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, patient & good knowledge. We are happy that the way you did so quick. Thank you very much!
Edwin Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was on time and very helpful. He gave us lots of tips to keep the door opener in good working condition. Finished in an hour. Felt the price was too high for the basic package.
Jessica Redmond
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A real review from a real customer. Used Pricision this Saturday, a garage door spring broke and we could not get our cars out. Trapped. Called and a technician arrived at the house about 2 hours later, we felt that was pretty responsive for an emergency call. Travis our technician was very professional and really knew his stuff. He even got us a discount on a part which saved us quite a bit of money. He went beyond the expectation to make sure we were satisfied with the repair. I highly recommend this company.
Wally David
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call to fix a problem I could have fixed with a phone call to you.
Dean Mcdonaldd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron did a quick and nice job. I really appreciate That someone answered the phone on a Sunday night of Thanksgiving weekend and that I could get an appointment so quickly. He ran a little late coming from his other job but he called to let me know. Very happy with the work.
Brenda L
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything went according to plan. The doors look good and operate very quietly and smoothly. Reid did a careful and complete job.
Happy Homeowner
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great turnaround time with service on Saturday. The tech called just before arriving within the time window promised. Very professional tech, Jon, completed the job even faster than he estimated. Price was a little high compared to last time we had door springs replaced. Overall very satisfied.
Dave Jarrett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and quick service considering it was Memorial Day weekend. Jonathan was very professional and clearly showed me the options available. Would highly recommend them for any garage door related issues.
Edward Blancato
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron was great! He did the job well and no hassle. I'm not use to that! I'm pleased I made the right decision and called you first.
Ron Oliver
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very timely, provided a range of options for fixing the problem. One issue with the travel adjustments required him to come back the next day, so I can't give 5 stars. :( But the overall experience was very good, and the new garage door opener works great.
Eric Manning
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for coming to fix the Garage Door opener. Since the garage door was installed last year we have had to have it worked on twice. When the weather gets cold it hasn't worked. I would expect that the warranty begins again with this new install for both doors since it has not worked consistently since it was installed new just a year ago. My concern is that this will continue to happen again next year. I do appreciate the service but would expect a new garage to work perfectly for more than a year without needing service.
Janet Krueger
A Response from: The Precision Door Service Team

We appreciate your review and are sorry that it took several trips to get it right. We decided to completely replace the opener that was causing issues, and hopefully your garage door and opener will run smoothly in any weather from here on out. You are correct- you should expect a new door and operator to work perfectly right out of the box and we appreciate your patience. We have shared the issue with the manufacturer to try to prevent this from happening again. We will always stand behind our products and service and make it right.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would give Precision a 5-star rating if the price would have been more reasonable. I was given an estimate over the phone by Ponderosa Garage Doors for $450. Precision was almost double the price. The only reason I went with Precision was the lifetime warranty. Ponderosa's warranty was something like 2-3 years. Precision did excellent work, and the garage door works perfectly now. It's nice to know I won't have that to worry about any longer.
Ray Copelin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your professionalism and promptness. Your estimator and installer both were great. Thank you,
Shirley H.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with the service we received from Precision. The installers showed up on time (actually a little early) and were very efficient and professional. We had an issue with the garage doors closing properly (due to the age of our openers) and Precision came back out the next day (Sunday) to help fix the problem. I would definitely recommend Precision.
Danelle W.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken torque master system. Precision came within 24 hours to assess the damage. No repair option but recommended two options to replace: 1) Lifetime warranty $699 2) 3 year warranty $350. Victor was pleasant and did not get defensive at my astonishment at the repair bid prices. I went with the lower priced option which was obviously better in all physical characteristics than the original one it replaced. I'm pleased with what I got.
David Babcock
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Accommodation for our emergency (car stuck in garage) was perfect, we lost little time due to our broken spring. Installation of new equipment was top notch, work required was expertly done. The only downsides was that we were not informed prior to the work/estimate that we would have been eligible for a 3yr warranty for just a few bucks more. The previous service call put the door sensors in incorrectly and we were charged to have them properly installed.
Janet M
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was very responsive to my request for service. Brad (the technician) did a great job of explaining the problem and his proposed solution. He replaced our opener with a new belt drive system and the result was better than expected.
Sara T.
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the excellent service provided by your technician. He was very courteous and informative helping me make the decision on which opener to buy. I am very happy with the new garage door opener.
Barbara Y.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived on time, explained his work clearly.He was comfortable with me observing his work and gave respectful concrete answers to my questions. He set up the door opener so the remotes all worked the first time,as well as showing me how each worked including the door number pad.He also realigned the previous opener as it was not centered correctly..The opener is so nice and quiet as well as moving very smoothly..The exterior looks nice ,would have appreciated a little more caulking on the framing to have a smooth surface before I painted. Otherwise did an excellent job..
Marge C.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad did a great job.
Nigel W.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the price and the installation. Thanks to both Paul and Brian.... Terry Rosenau
Terry R.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer called before coming over, he was on time, was very cordual, answered all my questions.
Laren H.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service and manner.
Nancy Y.
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My old garage door died of old age, it's time had come. I needed help. The new steel door was installed quickly, & efficiently. The tech was terrific. My only issue is that the new door has a sharper closing curve that is not as fluid as the old door. It just doesn't flow like the old one.
John Attrill
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service and cost. Would have given 5 stars but the original technician called wanting to come over an hour late (not his fault, I realize). I needed to strongly request a different technician as I had taken leave from work and made appointment several days in advance. Thank you!
Timothy L.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We first called Precision for a quote and although they were professional/knowledgeable they did not force us into a decision that day. We were able to make a decision and get the work done a few months later. They had kept all of their notes and did our work in less time than the original quote. We would highly recommend Precision.
Emily B.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repaired broken spring. Had cable, bearings, wheels, rollers replaced as well. Selected company based on reviews on angies list. Techs seemed very competent and professional.
Richard S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was having a bad day and the spring breaking on my gargae door was icing on the cake. They were able to fix my door the same day. Tim and Brad were wonderful.
Mary R.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door openers were not very good quality (already installed in the house when we moved in). They were malfunctioning (spontaneously opening and closing) when I called Precision. Jesse was quick to come out, within a couple of hours. It was great. He said it would be best to replace our garage openers. I was a little hesitant at first because I thought it was just a ploy to make money. However, after talking to Jesse and looking at our options it made sense. I was so happy that he had everything in the van, and had the time available, so that we could get it all done that day. He also helped me program my car with HomeLink and showed me how everything worked, answering all the questions I had. Jesse was very hard working and did a great job. The only constructive criticism I have is that he did a good job of cleaning up but I still had to pick up some staples and screw pieces after he left. Not a biggie though thinking of what he accomplished that day. Pretty minor. Overall we are very satisfied.
Katherine H.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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