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about Precision Garage Door
Precision Garage Door of Portland ORhas received 77 reviews, averaging 4.00 Stars:
Tigard, OR
Sandy, OR
My home warranty company took five days to get a service provider to me and I was told my share would be $1500 for a spring system replacement and they had to order one. I called Precision and someone came out the same day to replace spring at about half the price.
- Neal Bund
Product:
Troutdale, OR
I would like to start with the reason for a 4 star. In reality they got a 5. But I was taught always leave room for improvement and reach for the stars so to speak lol. But really5. Scott and Ryan were superior service. Very polite. They explained everything very well. :). They didn't seem like people just about the money. They seemed to enjoy helping others. I feel like people often put aside reviews wether it's just put aside or forgot,time restrictions or just pure laziness... I mean let's be serious. ;) but they were worth it. Thanks always Vernholm family.
- Patty Vernholm
Product:
Woodburn, OR
Quick, professional, and effective.
- Scott Longton
Vancouver, WA
Joe did a good job of quickly analyzing the problem with the door. He replaced the small part to allow the opener to work again and fixed one of the loose rollers on the side. Then we discussed options for new door since mine is a 1985 wood door with original hardware. Joe provided me with a variety of options for improvement of the existing garage door or the option of getting a new garage door. I have selected a new door to be installed in the near future.
- Steve Smith
Beaverton, OR
After some confusion with scheduling, we finally got confirmation someone would be out same day. Brandon was incredibly friendly and prompt. The work was completed before I even thought he had really started. I’m pleased to know my garage door will be good for another few years.
- A. Nugent
NE Portland, OR
Very thorough inspection of the garage door opener. Found the side rails needed to be moved to allow the door to move smoother which put less strain on the motor.
- Kay Byrne
NW Portland, OR
Tech was great! Very knowledgable and efficient and fixed the problem well. Pricing seems pretty high. No parts were required and it was $199 for 30 mins of labor on top of the service charge. So $400 / hour cost for labor seems high but that is the only negative.
- Dave Hackett
Vancouver, WA
No comment
- Arturo Morales
Product:
NW Portland, OR
Great service! Our guts to the garage door finally died. Even though we needed a new mechanical system, & it was expensive, your technician did an outstanding job in a timely fashion!
- Gus Siegrist
Happy Valley, OR
My repair was done in an hour. My garage door was inspected for all recommended repairs and options given. My service technician was on time, friendly and completed my repair with excellence. We only recommend Precision when it comes to quality garage door services
- Charlotte Bancroft
West Linn, OR
We had an issue with our new garage door installation. Our garage has low clearance so it was not a typical installation. Our issue was that one of the rollers left the track frequently. The first tech who came out didn't solve the problem. I called in again and they scheduled a senior tech to come take a look. CJ showed up and took a *lot* of time analyzing the problem and got everything squared away. 5 stars for CJ but only 4 overall since there was an initial issue that wasn't resolved with the first follow up. Having said that, I would recommend this company.
- Tim Walker
Dundee, OR
Thank you for finding time to respond to my door issue on the weekend. That was a 5 star response. The news given me was that the install by your team was incorrect and my door requires further work before it opens all the way, as installed.
- Jason burr & ann pritchard
Tualatin, OR
Nice and efficient
- Mary Austin
NW Portland, OR
All was great! Excellent presentation of options. Only reason for four star is more $$$ than expected.
- Susan Martin
Gresham, OR
He did a great job. Help me understand what we need to get done.
- Darren Tomlinson
Product:
NE Portland, OR
Sean did a nice job rewiring and fixing our garage door
- Tierney Cortese - torrey
Sherwood, OR
Overall a good experience. They replaced my broken spring. The repairman was professional, courteous, and finished in a timely manner. Only complaint is the price seemed a little high, $350 for two springs. And that was with a $100 discount!
- Todd Gangl
SW Portland, OR
I called Precision and was able to get an appointment for the next day. Very pleased. Very friendly and knowledgeable staff.
- Patricia Tobin
Vancouver, WA
The tech said a credit card was easier, and said he would email me a receipt, but I have not received it. He did a repair, installed a key pad and surge suppressor. I also purchased another car remote from him. If he could please send a receipt for the purchase of these items, the 5 star rating would apply. Thank you, and Merry Christmas!
- Janet Ballantyne
Vancouver, WA
Initially, I would have given the company 0 stars because they had my address and phone number mixed up with someone else which didn’t get fixed until after the second no-show. However, once that was finally worked out, Tim came out and did an absolutely fabulous job replacing the mechanism and doing a lot of little touches that make the door almost silent when it opens! He was so friendly and explained everything to me. I am VERY pleased with the result! I think that the initial mix-up was probably a rare fluke.
- Loretta Scheurer
Product:
Portland, OR
Did a google search and found a company with good P/R... had a comment on website "garage doors don't break during normal working hours". And they proved that garage doors DO get repaired during off hours, and within 4 hours.
- Tom Hammond
Product:
SW Portland, OR
The door was installed by Precision so it makes sense to have them fix it.
- Bob Banister
Happy Valley, OR
Very professional and informative. Attention to repair detail made in every respect and good procedures followed for COVID precautions. Still waiting for application of $15 coupon service repair bill.
- Dean Knapp
SE Portland, OR
local,to support our close-by businesses.
- James Manning
Portland, OR
Hunter was very professional and courteous. Made sure I was satisfied with his work. Door is smoother running after lubing wheels and door opener track. Would use Precision Door again. Thankyou,
- Paul Dieringer
Vancouver, WA
Great job !
- Dale Vanvalkenburg
Beaverton, OR
Professional, patient & good knowledge. We are happy that the way you did so quick. Thank you very much!
- Edwin Rodriguez
Battleground, WA
Travis was on time and very helpful. He gave us lots of tips to keep the door opener in good working condition. Finished in an hour. Felt the price was too high for the basic package.
- Jessica Redmond
Product:
Hillsboro, OR
A real review from a real customer. Used Pricision this Saturday, a garage door spring broke and we could not get our cars out. Trapped. Called and a technician arrived at the house about 2 hours later, we felt that was pretty responsive for an emergency call. Travis our technician was very professional and really knew his stuff. He even got us a discount on a part which saved us quite a bit of money. He went beyond the expectation to make sure we were satisfied with the repair. I highly recommend this company.
- Wally David
Product:
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
Jacob showed up on time. I pointed out the problem. He performed his inspection to see if there were other issues, and quickly corrected my repair issues. Very quick and efficient. And with a friendly attitude and a smile ????.
- Glorie & dan Ziglinski