Garage Door Repair in Portland, OR - Page 2

Jeff and Lisa Laing

Hayden was great. He fixed our garage door - it works great. I didn't feel any pressure from him to do more than was necessary which i really appreciated. And the cost was very reasonable.

Julie Harlan

Marko was fantastic. He worked nonstop. It really is a 2 person job

Chris Wohlers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The site rep's visit happened the same day that I called to request an estimate. The Precision representative was well-informed and thorough in the assessment of the garage door issues we wanted addressed. We received the estimate later that day. Very professional, very congenial.

Herman Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sam, was or is very knowledgeable on what he does. We had good conversations about the door issue and other life issues. I will recommend Precision to others. They will be my guys to go too when I have an issue with the garage door.

Peter Arvidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response to my service request - I could not get the garage door open and my car was inside! I called the company who installed the door first. They said it would likely be over a week to get out and look at it. Precision was out and fixed the door within 2 hours. The cost to fix it was established after scoping the work and parts, and I thought the price was reasonable. Pete

Ron Floyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great! On time and efficient.

Phil Shipkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great. Informed me he was delayed in Newberg. He was quick and professional in determining wiring issues and resolved it. Great work... Phil

Steve Gersch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m a builder and have used Precision many times. Always very prompt, courteous, professional and knowledgeable. This time the installer was 5 months new employee, couldn’t answer some of my questions, was frustrated with the install, took 5 hours. When I booked appointment i told caller I wanted the same opener as installed last year. Installer said they don’t carry those. Appointment person should have had knowledge of my account, installer needed more info/better training. He was very prompt, courteous, nice guy and professional, nothing personal against him, he did a good job. Just too new for my liking. From a long time customer a seasoned veteran should have been sent. I get it he has to learn somehow but I had higher expectations of Precision. I’ll still use Precision but please do better training with your staff. Thanks.

Rebecca Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

came on time was very helpful on questions asked. Told us the difference between two doors vers one. would do business with them again.

Kristi Mcqueen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response to come and fix my broken springs and cables! Car was stuck in garage, and I was out by the end of the day. I went ahead and purchased a new motor as well and I love it so much! My technician was very professional, friendly and hard-working. Thank you!

David Huey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quote I got from the 24/7 support service was less than half of what the actual fee was. The tech was very nice and knowledgeable and provided great service, but I felt stuck having to choose between 3 options that were all more than double the quote from the call taker. I’m sure I got a good product but it did not feel like a truthful disclosure.

Roger Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Were they helpful, courteous and professional.

Tom Burnard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's techs were on time, polite and took care of my problem very quickly. My only concern was with the size of the billing. Tom in Vancouver

Mike Grimm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with Brain

Glorie & dan Ziglinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob showed up on time. I pointed out the problem. He performed his inspection to see if there were other issues, and quickly corrected my repair issues. Very quick and efficient. And with a friendly attitude and a smile ????.

Neal Bund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My home warranty company took five days to get a service provider to me and I was told my share would be $1500 for a spring system replacement and they had to order one. I called Precision and someone came out the same day to replace spring at about half the price.

Patty Vernholm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to start with the reason for a 4 star. In reality they got a 5. But I was taught always leave room for improvement and reach for the stars so to speak lol. But really5. Scott and Ryan were superior service. Very polite. They explained everything very well. :). They didn't seem like people just about the money. They seemed to enjoy helping others. I feel like people often put aside reviews wether it's just put aside or forgot,time restrictions or just pure laziness... I mean let's be serious. ;) but they were worth it. Thanks always Vernholm family.

Steve Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe did a good job of quickly analyzing the problem with the door. He replaced the small part to allow the opener to work again and fixed one of the loose rollers on the side. Then we discussed options for new door since mine is a 1985 wood door with original hardware. Joe provided me with a variety of options for improvement of the existing garage door or the option of getting a new garage door. I have selected a new door to be installed in the near future.

A. Nugent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After some confusion with scheduling, we finally got confirmation someone would be out same day. Brandon was incredibly friendly and prompt. The work was completed before I even thought he had really started. I’m pleased to know my garage door will be good for another few years.

Kay Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very thorough inspection of the garage door opener. Found the side rails needed to be moved to allow the door to move smoother which put less strain on the motor.

Dave Hackett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great! Very knowledgable and efficient and fixed the problem well. Pricing seems pretty high. No parts were required and it was $199 for 30 mins of labor on top of the service charge. So $400 / hour cost for labor seems high but that is the only negative.

Arturo Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No comment

Gus Siegrist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Our guts to the garage door finally died. Even though we needed a new mechanical system, & it was expensive, your technician did an outstanding job in a timely fashion!

Charlotte Bancroft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My repair was done in an hour. My garage door was inspected for all recommended repairs and options given. My service technician was on time, friendly and completed my repair with excellence. We only recommend Precision when it comes to quality garage door services

Tim Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an issue with our new garage door installation. Our garage has low clearance so it was not a typical installation. Our issue was that one of the rollers left the track frequently. The first tech who came out didn't solve the problem. I called in again and they scheduled a senior tech to come take a look. CJ showed up and took a *lot* of time analyzing the problem and got everything squared away. 5 stars for CJ but only 4 overall since there was an initial issue that wasn't resolved with the first follow up. Having said that, I would recommend this company.

Jason burr & ann pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for finding time to respond to my door issue on the weekend. That was a 5 star response. The news given me was that the install by your team was incorrect and my door requires further work before it opens all the way, as installed.

Mary Austin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice and efficient

Susan Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All was great! Excellent presentation of options. Only reason for four star is more $$$ than expected.

Darren Tomlinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He did a great job. Help me understand what we need to get done.

Tierney Cortese - torrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean did a nice job rewiring and fixing our garage door