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about Precision Garage Door
Precision Garage Door of Portland ORhas received 89 reviews, averaging 4.00 Stars:
SW Portland, OR
Vancouver, WA
The tech said a credit card was easier, and said he would email me a receipt, but I have not received it. He did a repair, installed a key pad and surge suppressor. I also purchased another car remote from him. If he could please send a receipt for the purchase of these items, the 5 star rating would apply. Thank you, and Merry Christmas!
- Janet Ballantyne
Vancouver, WA
Initially, I would have given the company 0 stars because they had my address and phone number mixed up with someone else which didn’t get fixed until after the second no-show. However, once that was finally worked out, Tim came out and did an absolutely fabulous job replacing the mechanism and doing a lot of little touches that make the door almost silent when it opens! He was so friendly and explained everything to me. I am VERY pleased with the result! I think that the initial mix-up was probably a rare fluke.
- Loretta Scheurer
Product:
Portland, OR
Did a google search and found a company with good P/R... had a comment on website "garage doors don't break during normal working hours". And they proved that garage doors DO get repaired during off hours, and within 4 hours.
- Tom Hammond
Product:
SW Portland, OR
The door was installed by Precision so it makes sense to have them fix it.
- Bob Banister
Happy Valley, OR
Very professional and informative. Attention to repair detail made in every respect and good procedures followed for COVID precautions. Still waiting for application of $15 coupon service repair bill.
- Dean Knapp
SE Portland, OR
local,to support our close-by businesses.
- James Manning
Portland, OR
Hunter was very professional and courteous. Made sure I was satisfied with his work. Door is smoother running after lubing wheels and door opener track. Would use Precision Door again. Thankyou,
- Paul Dieringer
Vancouver, WA
Great job !
- Dale Vanvalkenburg
Beaverton, OR
Professional, patient & good knowledge. We are happy that the way you did so quick. Thank you very much!
- Edwin Rodriguez
Battleground, WA
Travis was on time and very helpful. He gave us lots of tips to keep the door opener in good working condition. Finished in an hour. Felt the price was too high for the basic package.
- Jessica Redmond
Product:
Hillsboro, OR
A real review from a real customer. Used Pricision this Saturday, a garage door spring broke and we could not get our cars out. Trapped. Called and a technician arrived at the house about 2 hours later, we felt that was pretty responsive for an emergency call. Travis our technician was very professional and really knew his stuff. He even got us a discount on a part which saved us quite a bit of money. He went beyond the expectation to make sure we were satisfied with the repair. I highly recommend this company.
- Wally David
Product:
West Linn, OR
Service call to fix a problem I could have fixed with a phone call to you.
- Dean Mcdonaldd
Lake Oswego, OR
Aaron did a quick and nice job. I really appreciate That someone answered the phone on a Sunday night of Thanksgiving weekend and that I could get an appointment so quickly. He ran a little late coming from his other job but he called to let me know. Very happy with the work.
- Brenda L
Product:
Portland, OR
Everything went according to plan. The doors look good and operate very quietly and smoothly. Reid did a careful and complete job.
- James Haase
Product:
Camas, WA
Great turnaround time with service on Saturday. The tech called just before arriving within the time window promised. Very professional tech, Jon, completed the job even faster than he estimated. Price was a little high compared to last time we had door springs replaced. Overall very satisfied.
- Dave Jarrett
Product:
Hillsboro, OR
Excellent and quick service considering it was Memorial Day weekend. Jonathan was very professional and clearly showed me the options available. Would highly recommend them for any garage door related issues.
- Edward Blancato
Product:
Portland, OR
Aaron was great! He did the job well and no hassle. I'm not use to that! I'm pleased I made the right decision and called you first.
- Ron Oliver
Product:
Portland, OR
Very timely, provided a range of options for fixing the problem. One issue with the travel adjustments required him to come back the next day, so I can't give 5 stars. :( But the overall experience was very good, and the new garage door opener works great.
- Eric Manning
Product:
Portland, OR
Thank you for coming to fix the Garage Door opener. Since the garage door was installed last year we have had to have it worked on twice. When the weather gets cold it hasn't worked. I would expect that the warranty begins again with this new install for both doors since it has not worked consistently since it was installed new just a year ago. My concern is that this will continue to happen again next year. I do appreciate the service but would expect a new garage to work perfectly for more than a year without needing service.
- Janet Krueger
We appreciate your review and are sorry that it took several trips to get it right. We decided to completely replace the opener that was causing issues, and hopefully your garage door and opener will run smoothly in any weather from here on out. You are correct- you should expect a new door and operator to work perfectly right out of the box and we appreciate your patience. We have shared the issue with the manufacturer to try to prevent this from happening again. We will always stand behind our products and service and make it right.
Product:
Beaverton, OR
I would give Precision a 5-star rating if the price would have been more reasonable. I was given an estimate over the phone by Ponderosa Garage Doors for $450. Precision was almost double the price. The only reason I went with Precision was the lifetime warranty. Ponderosa's warranty was something like 2-3 years. Precision did excellent work, and the garage door works perfectly now. It's nice to know I won't have that to worry about any longer.
- Ray Copelin
West Linn, OR
Thank you for your professionalism and promptness. Your estimator and installer both were great. Thank you,
- Shirley H.
Portland, OR
We were very happy with the service we received from Precision. The installers showed up on time (actually a little early) and were very efficient and professional. We had an issue with the garage doors closing properly (due to the age of our openers) and Precision came back out the next day (Sunday) to help fix the problem. I would definitely recommend Precision.
- Danelle W.
Product:
Newberg, OR
I had a broken torque master system. Precision came within 24 hours to assess the damage. No repair option but recommended two options to replace: 1) Lifetime warranty $699 2) 3 year warranty $350. Victor was pleasant and did not get defensive at my astonishment at the repair bid prices. I went with the lower priced option which was obviously better in all physical characteristics than the original one it replaced. I'm pleased with what I got.
- David Babcock
Product:
Beaverton, OR
Accommodation for our emergency (car stuck in garage) was perfect, we lost little time due to our broken spring. Installation of new equipment was top notch, work required was expertly done. The only downsides was that we were not informed prior to the work/estimate that we would have been eligible for a 3yr warranty for just a few bucks more. The previous service call put the door sensors in incorrectly and we were charged to have them properly installed.
- Janet M
Product:
Vancouver, WA
Precision was very responsive to my request for service. Brad (the technician) did a great job of explaining the problem and his proposed solution. He replaced our opener with a new belt drive system and the result was better than expected.
- Sara T.
Product:
Vancouver, WA
Thank you for the excellent service provided by your technician. He was very courteous and informative helping me make the decision on which opener to buy. I am very happy with the new garage door opener.
- Barbara Y.
Product:
Portland, OR
Technician arrived on time, explained his work clearly.He was comfortable with me observing his work and gave respectful concrete answers to my questions. He set up the door opener so the remotes all worked the first time,as well as showing me how each worked including the door number pad.He also realigned the previous opener as it was not centered correctly..The opener is so nice and quiet as well as moving very smoothly..The exterior looks nice ,would have appreciated a little more caulking on the framing to have a smooth surface before I painted. Otherwise did an excellent job..
- Marge C.
Product:
Portland, OR
Brad did a great job.
- Nigel W.
Product:
Portland, OR
Very happy with the price and the installation. Thanks to both Paul and Brian.... Terry Rosenau
- Terry R.
Product:
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
I called Precision and was able to get an appointment for the next day. Very pleased. Very friendly and knowledgeable staff.
- Patricia Tobin