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about Precision Garage Door
Precision Garage Door of Portland ORhas received 70 reviews, averaging 4.01 Stars:
Portland, OR
We appreciate your review and are sorry that it took several trips to get it right. We decided to completely replace the opener that was causing issues, and hopefully your garage door and opener will run smoothly in any weather from here on out. You are correct- you should expect a new door and operator to work perfectly right out of the box and we appreciate your patience. We have shared the issue with the manufacturer to try to prevent this from happening again. We will always stand behind our products and service and make it right.
Product:
Beaverton, OR
I would give Precision a 5-star rating if the price would have been more reasonable. I was given an estimate over the phone by Ponderosa Garage Doors for $450. Precision was almost double the price. The only reason I went with Precision was the lifetime warranty. Ponderosa's warranty was something like 2-3 years. Precision did excellent work, and the garage door works perfectly now. It's nice to know I won't have that to worry about any longer.
- Ray Copelin
West Linn, OR
Thank you for your professionalism and promptness. Your estimator and installer both were great. Thank you,
- Shirley H.
Portland, OR
We were very happy with the service we received from Precision. The installers showed up on time (actually a little early) and were very efficient and professional. We had an issue with the garage doors closing properly (due to the age of our openers) and Precision came back out the next day (Sunday) to help fix the problem. I would definitely recommend Precision.
- Danelle W.
Product:
Newberg, OR
I had a broken torque master system. Precision came within 24 hours to assess the damage. No repair option but recommended two options to replace: 1) Lifetime warranty $699 2) 3 year warranty $350. Victor was pleasant and did not get defensive at my astonishment at the repair bid prices. I went with the lower priced option which was obviously better in all physical characteristics than the original one it replaced. I'm pleased with what I got.
- David Babcock
Product:
Beaverton, OR
Accommodation for our emergency (car stuck in garage) was perfect, we lost little time due to our broken spring. Installation of new equipment was top notch, work required was expertly done. The only downsides was that we were not informed prior to the work/estimate that we would have been eligible for a 3yr warranty for just a few bucks more. The previous service call put the door sensors in incorrectly and we were charged to have them properly installed.
- Janet M
Product:
Vancouver, WA
Precision was very responsive to my request for service. Brad (the technician) did a great job of explaining the problem and his proposed solution. He replaced our opener with a new belt drive system and the result was better than expected.
- Sara T.
Product:
Vancouver, WA
Thank you for the excellent service provided by your technician. He was very courteous and informative helping me make the decision on which opener to buy. I am very happy with the new garage door opener.
- Barbara Y.
Product:
Portland, OR
Technician arrived on time, explained his work clearly.He was comfortable with me observing his work and gave respectful concrete answers to my questions. He set up the door opener so the remotes all worked the first time,as well as showing me how each worked including the door number pad.He also realigned the previous opener as it was not centered correctly..The opener is so nice and quiet as well as moving very smoothly..The exterior looks nice ,would have appreciated a little more caulking on the framing to have a smooth surface before I painted. Otherwise did an excellent job..
- Marge C.
Product:
Portland, OR
Brad did a great job.
- Nigel W.
Product:
Portland, OR
Very happy with the price and the installation. Thanks to both Paul and Brian.... Terry Rosenau
- Terry R.
Product:
Beaverton, OR
The installer called before coming over, he was on time, was very cordual, answered all my questions.
- Laren H.
Clackamas, OR
Good service and manner.
- Nancy Y.
Portland, OR
My old garage door died of old age, it's time had come. I needed help. The new steel door was installed quickly, & efficiently. The tech was terrific. My only issue is that the new door has a sharper closing curve that is not as fluid as the old door. It just doesn't flow like the old one.
- John Attrill
Product:
Lake Oswego, OR
I was very pleased with the service and cost. Would have given 5 stars but the original technician called wanting to come over an hour late (not his fault, I realize). I needed to strongly request a different technician as I had taken leave from work and made appointment several days in advance. Thank you!
- Timothy L.
Product:
Gresham, OR
We first called Precision for a quote and although they were professional/knowledgeable they did not force us into a decision that day. We were able to make a decision and get the work done a few months later. They had kept all of their notes and did our work in less time than the original quote. We would highly recommend Precision.
- Emily B.
Product:
Lake Oswego, OR
Repaired broken spring. Had cable, bearings, wheels, rollers replaced as well. Selected company based on reviews on angies list. Techs seemed very competent and professional.
- Richard S.
Product:
Portland, OR
I was having a bad day and the spring breaking on my gargae door was icing on the cake. They were able to fix my door the same day. Tim and Brad were wonderful.
- Mary R.
Sherwood, OR
Our garage door openers were not very good quality (already installed in the house when we moved in). They were malfunctioning (spontaneously opening and closing) when I called Precision. Jesse was quick to come out, within a couple of hours. It was great. He said it would be best to replace our garage openers. I was a little hesitant at first because I thought it was just a ploy to make money. However, after talking to Jesse and looking at our options it made sense. I was so happy that he had everything in the van, and had the time available, so that we could get it all done that day. He also helped me program my car with HomeLink and showed me how everything worked, answering all the questions I had. Jesse was very hard working and did a great job. The only constructive criticism I have is that he did a good job of cleaning up but I still had to pick up some staples and screw pieces after he left. Not a biggie though thinking of what he accomplished that day. Pretty minor. Overall we are very satisfied.
- Katherine H.
Product:
Tigard, OR
Fast, clean, friendly, on time, reasonably priced. Informed me of possible future problems to be aware of and availablity of upgrades to quieter, more insulated products to consider.I'm so pleased my opener is functioning as it should now. Overall a reassuring service call.
- Karen B.
Product:
Beaverton, OR
Top notch crew. They did a great job. I would give 5 stars but do to some mix up on their end I was left sitting for an hour waiting for my appoint to only find out they had failed to schedule it properly. This was corrected the next day and the techs showed up on time and ready to get the job done. I had cables, rollers, springs, and drums replaced.
- Andrew C.
Product:
Tigard, OR
Sam was good to work with. Door works well. Will call if any problems.
- James G.
Product:
Portland, OR
From Lisa in the office who answered my initial call, to Jesse, the technician, who fixed our garage door, everyone at Precision Door was helpful and professional.
- Elizabeth G.
Lake Oswego, OR
Appreciated getting the job done in very small amount of time from the phone call to the tech arriving and completing the job.
- Brian W.
Product:
Vancouver, WA
I didn't want to know all about the workings of a garage door - I just wanted it fixed. You seemed more interested in what you had to say than what I needed to know. I did appreciate that you didn't try to upsell me. You gave me some options but didn't push when I wasn't interested.
- Bob Derr
Beaverton, OR
Precision was prompt and polite. They replaced the door opener quickly with a clean installation, and they gave us useful feedback on the state of the rest of the components of our garage door.
- Joseph T.
Milwaukie, OR
The spring on our garage door broke. Found your company in the phone book and had a $25 coupon. Service tech. was very knownlegable and made the repairs very quickly.
- Dan G.
Lake Oswego, OR
Mike was on time and professional. He explained my garage doors to me and my son in a manner that was very clear and patience. I appreciate his professionalism and expertise.
- Mei Y.
Fairview, OR
Brad was very good at assessing the problem, finding the best and cost effective solution.
- Lisa H.
Happy Valley, OR
Excellent response to fixing the spring on the garage door which seems to go out often. We are considering replacing the opener in the next few years and will call you to do it.
- Judy T.
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
Thank you for coming to fix the Garage Door opener. Since the garage door was installed last year we have had to have it worked on twice. When the weather gets cold it hasn't worked. I would expect that the warranty begins again with this new install for both doors since it has not worked consistently since it was installed new just a year ago. My concern is that this will continue to happen again next year. I do appreciate the service but would expect a new garage to work perfectly for more than a year without needing service.
- Janet Krueger