Read what people are saying
about Precision Garage Door

We had an issue with our new garage door installation. Our garage has low clearance so it was not a typical installation. Our issue was that one of the rollers left the track frequently. The first tech who came out didn't solve the problem. I called in again and they scheduled a senior tech to come take a look. CJ showed up and took a *lot* of time analyzing the problem and got everything squared away. 5 stars for CJ but only 4 overall since there was an initial issue that wasn't resolved with the first follow up. Having said that, I would recommend this company.

- Tim Walker

Thank you for finding time to respond to my door issue on the weekend. That was a 5 star response. The news given me was that the install by your team was incorrect and my door requires further work before it opens all the way, as installed.

- Jason burr & ann pritchard

Nice and efficient

- Mary Austin

All was great! Excellent presentation of options. Only reason for four star is more $$$ than expected.

- Susan Martin

He did a great job. Help me understand what we need to get done.

- Darren Tomlinson

Sean did a nice job rewiring and fixing our garage door

- Tierney Cortese - torrey

Overall a good experience. They replaced my broken spring. The repairman was professional, courteous, and finished in a timely manner. Only complaint is the price seemed a little high, $350 for two springs. And that was with a $100 discount!

- Todd Gangl

I called Precision and was able to get an appointment for the next day. Very pleased. Very friendly and knowledgeable staff.

- Patricia Tobin

The tech said a credit card was easier, and said he would email me a receipt, but I have not received it. He did a repair, installed a key pad and surge suppressor. I also purchased another car remote from him. If he could please send a receipt for the purchase of these items, the 5 star rating would apply. Thank you, and Merry Christmas!

- Janet Ballantyne

Initially, I would have given the company 0 stars because they had my address and phone number mixed up with someone else which didn’t get fixed until after the second no-show. However, once that was finally worked out, Tim came out and did an absolutely fabulous job replacing the mechanism and doing a lot of little touches that make the door almost silent when it opens! He was so friendly and explained everything to me. I am VERY pleased with the result! I think that the initial mix-up was probably a rare fluke.

- Loretta Scheurer

Did a google search and found a company with good P/R... had a comment on website "garage doors don't break during normal working hours". And they proved that garage doors DO get repaired during off hours, and within 4 hours.

- Tom Hammond

The door was installed by Precision so it makes sense to have them fix it.

- Bob Banister

Very professional and informative. Attention to repair detail made in every respect and good procedures followed for COVID precautions. Still waiting for application of $15 coupon service repair bill.

- Dean Knapp

local,to support our close-by businesses.

- James Manning

Hunter was very professional and courteous. Made sure I was satisfied with his work. Door is smoother running after lubing wheels and door opener track. Would use Precision Door again. Thankyou,

- Paul Dieringer

Great job !

- Dale Vanvalkenburg

Professional, patient & good knowledge. We are happy that the way you did so quick. Thank you very much!

- Edwin Rodriguez

Travis was on time and very helpful. He gave us lots of tips to keep the door opener in good working condition. Finished in an hour. Felt the price was too high for the basic package.

- Jessica Redmond

A real review from a real customer. Used Pricision this Saturday, a garage door spring broke and we could not get our cars out. Trapped. Called and a technician arrived at the house about 2 hours later, we felt that was pretty responsive for an emergency call. Travis our technician was very professional and really knew his stuff. He even got us a discount on a part which saved us quite a bit of money. He went beyond the expectation to make sure we were satisfied with the repair. I highly recommend this company.

- Wally David

Service call to fix a problem I could have fixed with a phone call to you.

- Dean Mcdonaldd

Aaron did a quick and nice job. I really appreciate That someone answered the phone on a Sunday night of Thanksgiving weekend and that I could get an appointment so quickly. He ran a little late coming from his other job but he called to let me know. Very happy with the work.

- Brenda L

Everything went according to plan. The doors look good and operate very quietly and smoothly. Reid did a careful and complete job.

- James Haase

Great turnaround time with service on Saturday. The tech called just before arriving within the time window promised. Very professional tech, Jon, completed the job even faster than he estimated. Price was a little high compared to last time we had door springs replaced. Overall very satisfied.

- Dave Jarrett

Excellent and quick service considering it was Memorial Day weekend. Jonathan was very professional and clearly showed me the options available. Would highly recommend them for any garage door related issues.

- Edward Blancato

Aaron was great! He did the job well and no hassle. I'm not use to that! I'm pleased I made the right decision and called you first.

- Ron Oliver

Very timely, provided a range of options for fixing the problem. One issue with the travel adjustments required him to come back the next day, so I can't give 5 stars. :( But the overall experience was very good, and the new garage door opener works great.

- Eric Manning

Thank you for coming to fix the Garage Door opener. Since the garage door was installed last year we have had to have it worked on twice. When the weather gets cold it hasn't worked. I would expect that the warranty begins again with this new install for both doors since it has not worked consistently since it was installed new just a year ago. My concern is that this will continue to happen again next year. I do appreciate the service but would expect a new garage to work perfectly for more than a year without needing service.

- Janet Krueger

We appreciate your review and are sorry that it took several trips to get it right. We decided to completely replace the opener that was causing issues, and hopefully your garage door and opener will run smoothly in any weather from here on out. You are correct- you should expect a new door and operator to work perfectly right out of the box and we appreciate your patience. We have shared the issue with the manufacturer to try to prevent this from happening again. We will always stand behind our products and service and make it right.

I would give Precision a 5-star rating if the price would have been more reasonable. I was given an estimate over the phone by Ponderosa Garage Doors for $450. Precision was almost double the price. The only reason I went with Precision was the lifetime warranty. Ponderosa's warranty was something like 2-3 years. Precision did excellent work, and the garage door works perfectly now. It's nice to know I won't have that to worry about any longer.

- Ray Copelin

Thank you for your professionalism and promptness. Your estimator and installer both were great. Thank you,

- Shirley H.

We were very happy with the service we received from Precision. The installers showed up on time (actually a little early) and were very efficient and professional. We had an issue with the garage doors closing properly (due to the age of our openers) and Precision came back out the next day (Sunday) to help fix the problem. I would definitely recommend Precision.

- Danelle W.