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Read what people are saying
about Precision Garage Door

Precision Garage Door of Portland OR
has received 811 reviews, averaging 5.00 Stars:
Review:

Brad was very professional; he arrived as scheduled, spoke to me about the condition of the garage door, made the repairs efficiently and helped out with a problem with another door as well. He explained the problem with the door he had just repaired and gave me instructions for its use, as well as checked the availability of a comparable door and times for installation. I was very pleased with his work, especially in light of the fact that I had had problems with another garage door repair company.
Karen Read
Brad B Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I have to say, I was extremely impressed with Precision Door from start to finish. My door spring broke at 6:30pm. I called Precision Door right away and they schedule to have a technician come out the next day. Brad (technician) called me 20 minutes prior to scheduled appointment to say he was on his way. Brad was very professional and knowledgeable in diagnosing the problem and cause of it. Brad found spring rod bearings to be worn out and suggested replacing. This was not surprising since they were 30 years old. Brad made the repairs quickly and professionally. I am a General Contractor, but do not touch garage door springs, as they can be dangerous. I would be honored to have a professional like Brad represent my company. Precision Door is lucky to have him as their employee. I will definitely be recommending them to my customers for garage door work. I will tell them to request Brad. Great job! Steve Hatfield
Steve Hatfield
Brad B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Needed help to fix a garage door problem, like right away, and Precision sent Brad. I was so glad to see him as he has helped me before, and as before the job was completed perfectly. I would never call anyone but Precision for garage door work.
Alice fay Nelson
Brad B Service Provided:
Garage Door Repair
Technician:
Review:

Gary was friendly, courteous, and professional. He was also very efficient, and was able to get the job done quickly. I would certainly recommend Precision, especially if Gary was the technician.
David Ward
Gary H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great selection of high quality doors and parts. Friendly, professional and speedy service. Thanks for making new garage doors so easy!
Nancy Dahl
Paul B Service Provided:
Install Garage Doors
Product:
Garage Doors
Estimator:
Review:

Joe came today and fixed my garage door. Extremely knowledgeable, smart and polite. Fixed the problem quickly. I will definitely use this company again! Thank you!!
Jayne Mitchell
Joe I. Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

My garage openers were install by Precision in June of 2014 and were adjusted in October of the same year. Not a word was said at either visit about oiling the hinges, etc., by either tech. Yesterday the man was extremely helpful; I say man because either he didn't tell me his name or more likely he did and I missed it; I'm afraid I am very delinquent when hearing people's name - my problem! He said they should be oiled yearly which no one had said; he explained and I watched how and where to oil/spray. That is something I can't do, but it is certainly something my daughter or someone else can do for me. I appreciated that! A lot of service people don't tell the customer so to keep that customer calling back for simple tasks such as this. He was polite, did the task without dawdling, and explained the process of signing on a tablet rather than paper form. Send him back anytime!, I appreciate a company with employees like him. Thank you. P. S. In the "Service Performed" below, I think garage door opener maintenance is preferable to "repair"in this instance.
Karen Robertson
Luke D Service Provided:
Garage Door Opener Repair
Technician:
Review:

I give you 5 Stars! Paul came out today and installed our second garage door opener from your company. I chose your company again because of the excellent Customer service. Paul was very knowledgeable and spent time explaining the system to me and answered all my questions thoroughly.
Karen Hsu
Paul L Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great service. Very professional. Technician very friendly and knowledgeable.
Raul Acevedo
Brad B Service Provided:
Garage Door Repair
Technician:
Review:

We used you before, we used you today! Great, rapid service, smart, efficient and polite techs. Thanks! J&C
John j Cosgrave
Gary H Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Paul arrived right on time and quickly assessed the problem as a defective cable. After reviewing our garage door history, he determined that we were covered by warranty and would not have to pay for the new cables. Within minutes he replaced the cables, balanced the door and was on his way. He was effective and efficient.
Mike Palandri
Paul L Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Thanks for a great experience! Luke D. was courteous and knowledgeable, and he managed to make the safety review and tune-up both educational and enjoyable! I look forward to upgrading my garage door with you guys in the future!
Ross Sanders
Luke D Service Provided:
Garage Door Repair
Technician:
Review:

Fantastic service. Paul was outstanding. We had an opener installed and our other doors refurbished. Paul was done with all the work quickly and then spent time explaining what he had done and showing us how to operate the new opener. Would definitely call Precision again. Also very pleased with pricing.
Steve Kolb
Paul L Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Brad did an awesome job of installing the garage door opener. He installed it correctly and explained the features the garage door offered. A very personable individual and one who will be an asset to Precision.
Thomas Day
Brad B Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Luke showed up just an hour after I had made my appointment. He surveyed the problem with my door, repaired it, lubricated it and was done an hour after that. Great service from a very competent serviceman. Thank you! (That's 2 hours from my call for an appointment until Luke was finished with the repair!)
Randy Stone
Luke D Service Provided:
Garage Door Repair
Technician:
Review:

Paul called and was able to come early for our appointment. Our door was not functioning properly and was very noisy. I thought it needed some adjustment. He discovered, very quickly, that the support for the spring mechanism was pulling out of the wall. He fixed and reestablished the support and then proceeded to solve the rest of the noise problem. When he was done the door was very quiet, worked properly and seemed solid. I thought my bill was going to pretty high but I was surprised at how reasonable it was. He was very professional as was the scheduling person. The response time was very good.....less than 24hrs.
Craig Miller
Paul L Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Super nice employees. Thank you!
Cristi
CJ F Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Service was timely, professional, efficient and reasonable. I would definitely recommend this business.
Angela Addington
Gary H Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Steve was the tech that repaired our garage door. 1. He was courteous and thorough in explaining exactly what we needed. 2. He gave us 3 price options that would fit our needs....a good, better, best scenario. (We chose better). 3. He worked quickly and was finished with a minimum of inconvenience to us. 4. He took time to show us how to treat the opening & closing of the door in order to prolong its life as much as possible. (It’s a 40 year old door). Very pleased with the work. We’ll be back if we need anything else!
Judy King
Paul L Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Technician repaired my door and was friendly and informative and answered all my questions. Very helpful! I would call Precision Door again.
Kristin Davis
Gary H Service Provided:
Garage Door Opener Repair
Technician:
Review:

Brad does it again & comes away victorious. Great service, positive attitude, very knowledgeable & a true asset to Your Company & it's success!!! Problem solved successfully!!! KUDOS!!!!
Ray Babb
Brad B Service Provided:
Garage Door Opener Repair
Technician:
Review:

Unexpectedly trapped in my garage on the weekend due to broken spring. Thank goodness Precision was able to get to it same day on a Saturday. Scheduling and time updates were very helpful, great system. The service tech Joe was very professional, gave me detailed options for other worn parts, and got the job done efficiently. Very pleasant folks, fair price, smooth process. Highly recommend them.
Chris Girard
Joe I. Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

we are so impressed with the amazing service we got from Paul. He's a 1st class man who did a 1st class job! We highly recommend this company.
Larry & marilyn Callan
Paul L Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Called today with a challenge and they exceeded my expectations. Paul showed up on time and in short order, sized up the situation, provided an estimate for repair. He advised against replacing the existing door but repaired the hardware and replaced the aged springs. It works like a charm. A very happy customer here
Ray Ozyjowski
Paul L Service Provided:
Garage Door Repair
Technician:
Review:

I have had repairs done on my old wood garage doors and purchased new doors last summer from Precision. Always experienced excellent service and quality products at a fair price. I highly recommend to anyone needing garage doors or service.
Anne Byrd
Brad B Service Provided:
Garage Door Repair
Technician:
Review:

Very good company to deal with, got proposal back quickly and know their product. Highly recommend.
Jim Levie
Paul B Service Provided:
Install Garage Doors
Product:
Garage Doors
Estimator:
Review:

I received excellent service and pricing. I selected Precision because I had just seen an ad on TV. They worked with me to get the price at a level I could afford and I really appreciated that. They were here the next morning and quickly finished the repair. They also provided an inspection and estimate so I can have additional work done when I can afford it. I will definitely use them for any repair needs I have and recommend them to my family & friends. I would rate them a 5+
Rose McCarthy
Gary H Service Provided:
Garage Door Repair
Technician:
Review:

I was very impressed, I was told a technician would arrive between 12:00 and 2:00 and he arrived promptly at noon. The problem was quickly diagnosed and remedied and both doors were serviced. Our garage doors have never opened and closed so quietly. Will definitely call again when the need arises.
Chris Nielsen
Bo H. Service Provided:
Garage Door Repair
Technician:
Review:

We contacted Precision Door only because they were open on the weekend and our normal company was closed. Gary caught multiple issues that our normal maintenance company missed (multiple times). For example, painter's tape was still present on the cables from when the house was built: this extra friction and imbalance likely caused the problem that had us looking for an urgent repair. He replaced our springs and some other parts with much higher quality products. Our garage has never run smoother or quieter. Will definitely continue using this company.
Zac Decosta
Gary H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called about 1:00 pm and Brad arrived just after 3:00 pm, right on time. He explained what was wrong and exactly how he was going to replace the old opener and why. I really appreciated how well he knew his job and also how thoroughly he explained everything. He also told me what to do to keep it working well in the future, which was very helpful. I would call again anytime and would highly recommend you to anyone I know who needs this kind of work. Thank you so much for a job really well done.
Rutthy Taubb
Brad B Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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