Garage Door Repair in Portland, OR - Page 2

Edward Arthur

quick response and knowledgeable technician. Consider this to be a very positive experience

Joseph Bedard

Service person called to give estimated arrival time. Arrived on time, explained what the maintenance inspection would be comprised of. Orderly inspection performed and explained his findings. Suggested future replacement item that could be done a later time. Service person was well organized and worked efficiently.

Susan Massar

Brad was friendly, professional and went above and beyond to help us out. We were very pleased with the outcome.

Leslie Hagan

The technician, Davis walked us through the process of fixing our garage lift, went over prices with us offering us choices of what product we would like. He was very knowledgeable of the products and completed the job in a timely manner. We appreciate all he did for us and highly recommend Precision Garage to all.

Heidi Slater

Precision Door Service was easy to contact, had next day availability, communicated clearly and timely regarding arrival time and was able to complete the job and troubleshoot in a way that saved us some money. Thanks!

David Armstrong

Received next day service and they arrived on time and the technicians were very friendly. Received options for the repairs. and the work decided on was completed quickly.

Timothy Fasching

Jason was on time and very courteous. He diagnosed the issue with my closer, gave me the options with prices and once with agreed to the service needed he quickly completed the work. Very happy with all aspects of the process. Would definitely use Precision again.

Greg Pedersen-Klott

From Consultation to Installation we had a fantastic customer centric experience. Everyone we dealt with at Precision was well informed, friendly, knowledgeable and simply provided an amazing Customer Service experience in acquiring our new custom garage door, It’s a Perfect addition to our lovely home!

Linda John

Provided all options and worked with me on the best option within my budget. Installed quickly and explained clearly how to use after the installation

Gloria Walck

Nice young man came and did the work efficiently.

Okojie Wellness

David and Daniel were awesome. Got the job done quickly and gave great tips.

Michael Alspaugh

Had a good experience with Precision Door Service from the initial contact with Shannon, who discovered my garage door issues, to Gary, the sales manager. Who kept in constant contact with me when there was a delay in the installation, and compensated my invoice to keep me as a customer. Shawn and Nick installed my door yesterday and did a great job. They were very professional and explained every aspect of my new door, opener, keypad and switch. Hauled everything away and cleaned up the debris. I highly recommend Precision Door Service.

Randy Lance

Great experience! Antiquated door opener replaced by an excellent technician. Will recommend to anyone.

Nancy Church

The installer was very skilled. tackled some framing issues due to the age of the garage (114 years) with efficiency and good humor. And his communication was great. He kept me informed all afternoon of his progress. the door looks great and works perfectly

Stanford C

Precision Door Service (PDS) was on-time, very professional, thoroughly experienced, customer-focused, and on-budget. When our 29 year-old torsion bearing broke, we researched what to do (and not to do), left the door in the closed position, and began calling firms. Garage door springs store considerable energy and can cause BIG damage to you and surrounding area when they fail. Better to pay a reputable pro that has the right tools vs. trying to DIY and winding up in the ER. We looked through many reviews to find an experienced, highly-rated shop that looks like they'll be here for decades to come. PDS looked like a great fit, and they were able to schedule us quickly for a complimentary consult. The night before our consult, we received e-mail and text confirmations of our upcoming appointment. On the consult day, our assigned technician (R.R.) called when his ETA was 30 min from us. He was remarkably personable throughout the process - wish we had doctors as kind and wise as this person. He performed a thorough inspection, provided several options, and helped us select the path that worked best for our budget and needs. He understood we've been doing our own maintenance wherever possible, and while explaining our options, didn't pressure us for upsells that we can do ourselves. The way he presented the options was so comforting that we chose PDS on the spot and moved forward with having PDS perform the repairs. There were other components that were coming due for replacement in the next few years, so "as long as it was apart" we agreed to have PDS pre-emptively change those components out to avoid future unwelcome surprises. Upon completion, our technician tested the repaired door's operation and advised us on how to maintain it for a long life. The door now operates more quietly and smoothly than before, and the upgraded bracing, bearings, and spring look like they'll go another 29 years with regular maintenance and gentle use. We're very impressed with the whole experience, especially with how thorough our tech (R.R.) was in every aspect. If we have future garage door needs, PDS will be our first call, and our first recommendation to friends & family in need of similar help. Highly, highly recommend them.

Richard Bilger

The service is prompt and professional. Even though this was the basic service to check everything, oil and lubricate, make sure everything was working correctly, the technician went above and beyond and found a problem with the opener and made sure it was fixed and running before he finished up. Great service!!!

Gregg Swanson

Easy to arrange and they were able to provide service quickly. Excellent communication. Very pleased with the install.

D L Utterback

We are very pleased with the whole process of purchasing new garage doors. The staff was exceptional!

cheryl yant

Professional and thorough!!

:Lou Quint

Oscar, was professional, on time, and informative, we have been with Precision Door over 10 years, always for us a great experience.

Claire Zaruba

Our garage door got jammed and was stuck open. I called several places, and Precision was the only one who could come out that day (a Sunday). The gal I spoke to on the phone was very friendly and professional. Communication throughout the whole experience was perfect. Our tech, Robert, was very kind and knowledgeable, and the repair ended up being cheaper than I expected. I think he even did a few extra things to ensure our garage would remain smooth. He also gave me some maintenance tips. I highly recommend Precision and would absolutely hire them again. I put their sticker by our garage door button so I can easily find them again. :)

Kathie H

We bought a 2007 townhouse and google searches suggested some parts of the garage door system may be at end of life. I paid to have the spring, bearings, and rollers replaced. It’s warrantied for life. Vance was friendly, efficient, and super helpful. I highly recommend him.

Paul Sokerka

Great service. They gave me multiple options to solve my problem and walked me through the pros and cons of each. I will definitely use again.

Kathy Douglas

Joe did a great job. And arrived early!

Hugh Baumgartner

Outstanding business experience. Called and Trey was at my house and did a proactive service and made a recommendation on what I’m going to need. Trey called shortly after I called dispatch and said he would be here in twenty to twenty five minutes…not between 2 and 6. He was polite efficient and freshen up my battery’s in my door opener. He and Precision exceeded my expectations on speed of appt and work completed. I’m their client and there my provider for any service I need regarding garage door service and accessories.

Michael Barnes

Realigned my garage doors and completed all services contracted for.

susan gottlieb

The gentlemen were kind and thoughtful and very informative! Job well done.

Susan Nicklas

Ben was great - personable, professional, clear and efficient.

Emily Hansen

I truly appreciated the time and service Precision Door provided. They were professional, friendly and courteous. Thank you