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Our experience today was terrific. Hayden was prompt, polite, and efficient. He figured out the problem right away and then discussed options. I talked to him about other things we did not like about the garage door openers that came with our house. Based on all of that we chose to upgrade both doors. He explained everything very clearly. You should use him as an example of what good customer service looks like. He is a great representative of your company. Thank you all again for the prompt and great service.

- Larry and Paula Kurtz

Our garage door broke on the hottest day we have had this year. Robert Ruffin came out to help us out. He checked everything over and then gave us a list of options we could go with which was great. We opted for a new opener since ours was about 30 years old. He gave us choices and then proceeded to install the new one. It is fantastic. He walked us thru the operational sequence of how the door and all of the new buttons all worked and made sure we understood them all. He was just awesome, polite and very helpful to us. My neighbor already asked for his card. I would use him again anytime!

- Randy Matson

My garage wouldn't open last night at 9pm. The emergency handle wouldn't work. I checked on Better Business Bureau and found Precision Garage with a very high score and had seen their commercials on TV. I made a next day appointment and was scheduled between 11-1pm. The technician, Colby, called me at 9:45am telling me that he could be there at 10:30. He came and inspected the garage and ask me questions on if I had the garage doors serviced before. Told him no. He did his inspections and quote me different quotes. Answered my questions and gave me information on what his aassessment is. He has all the parts in his truck. I installed a new motor because the old one was making noises and he told me that it will need to be ordered. He replaced the motor and the rollers and springs for me. After he was done, he told me what he did and such. Gave me a tour of the garage motor. Told me to get a garage door lubricant and spray it in the hinges to help with the lubrication of the hinges. He gave me his business card and told me if there are any questions to call and let him know. He even told me what days he isn't working. Which is very helpful. It gives me comfort to know I can always call him or the office if needed.

- Kathy Allen

My wife and I could not be happier with your repair service technicians Brian (supervisor) and Jackson (trainee). We found them both to be very knowledgeable , courteous and friendly. They called to let us know they would be arriving ahead of our scheduled time. They examined both of our garage doors and gave us expert recommendations for the necessary repairs on our doors. They presented us with costs for the optional repairs. After we agreed to which repairs we wanted they began work immediately. Brian and Jackson answered all our question as they worked on the repairs. We were pleasantly surprised they had all necessary parts and supplies with them. They thoroughly checked all their work and operation of the doors upon completion of the job. The entire job took less than two hours start to finish. Precision Door should be proud to have Brian and Jackson on their staff. Jeff and Sue Pika

- Jeff Pika

We called Precision for a minor (we thought) replacement of a worn bottom rubber bumper on our double garage door. Precision scheduled a technician within two hours. Service tech, Beau, assessed the situation, found a failed edge hinge we were not aware of. He talked with us about repair options, gave us reasonable detailed estimates, efficiently replaced the damaged part and installed other hinges carefully. We appreciated Beau's friendly manner, technical know-how, clear communication and providing us a range of options. And, yes, the bottom rubber bumper was replaced too. Recommend Precision most highly.

- Cheryl & Fred Rectanus

I appreciate Precisions easy appointment making online. Colby was on time, knowledgable, kind and helpful. This is my second time using Precision, and will continue if needed in the future!

- Kristi McQueen

Trey Hornbuckle from Precision Garage Door Service was simply fantastic. He explained everything very well and completed a thorough Safety Inspection. Once we agreed on a repair plan, he quickly completed the repair and tested all items. I would recommend Precision to all my friends and family. GREAT JOB TREY!!!!

- Dean

Easy scheduling via PGDS web site, with quick response times and reasonable appointment windows available. Notified prior to arrival and as as job progressed. Assessed problems and given options for repair. Tech was very courteous and professional. Repair completed same day in less than expected time with better than expected results. Only down side is that it was more expensive than I had anticipated.

- Steven Shaw

Brian was prompt, knowledgable and professional. It's because of him we are moving forward to replace our door with your company. Thank you very much.

- Chris Boehm

Beau was an awesome, courteous, professional technician. He determined what was malfunctioning on my old unit and was able to install a new garage door opener in an hour. Then he walked me through all the features of the new unit and made sure my car built in button was in sync with the opener. I couldn’t have asked for better service.

- Craig A

Robert did a great job of explaining our garage issues. He was very thorough in explaining our repair/replace options. Extensive repairs/replacements. Great attitude on hot day. We appreciate Precision coming out within an our.

- Bob Baker

On time, professional and courteous. I was very pleased with our technician Robert. He went above and beyond to insure we were happy with the service he provided. I would strongly recommend Precision

- Chris Rask

Your rep that came out (Chuck) was so courtesies and knowledgeable and helpful that he made us at ease for making this large purchase. Precision sent Chuck out the same day we called. Very professional experience.

- Larry Fowler

Ii very much enjoyed working with Precision to repair my door. Service tech was professional and very likeable. I received a call when he was heading cover to my place, which was within the tome period promised. The repairs were done quickly and the cost was reasonable. I will use them exclusively from now on!

- Tim Hamilton

Colby Diaz did a great job repairing the garage door. He explained my options in a very clear way, and made me feel a little less foolish about backing into the door. Thank you Susan

- Susan Berney

The technician Nicholas arrived early and was very professional.

- John Sandness

Quick knowledgeable very courteous.

- Dale McConkey

Of course the garage door breaks on a Sunday morning. Made an online appointment for the same day, and the tech was there is about 90 minutes. Springs were replaced, new key pad and additional remotes programmed within another 90 minutes. Robert was friendly and professional. Excellent experience!

- Heather Woodruff

Colby Diaz immediately diagnosed the problem with our new garage door system and fixed the problem. He was very thorough, went step by step back through the installation process, and made the necessary adjustments so that the problem would not recur. He then repeatedly tested the door with the inside wall-mounted keypad, the outside keypad, and the remotes. He was friendly and professional. When you call for an appointment, don’t waste time, just ask for Colby.

- Richard Kennedy

Called Precision when the spring broke on my garage. They gave me a quote over the phone when I called and had me scheduled within minutes, and then someone was at my house within in hour! They sent confirmation immediately and provided details (and picture) about the technician. The technician (Scott) was super nice, communicative, and efficient. They stayed true to the quoted rate. I had a working garage door within 2 hours of realizing it was broken. Highly recommend.

- M. Powers

Nicholas did a great job explaining the options to fix our garage door. He was articulate and professional and seems to care about doing his job well.

- Amanda Stover

and fast . I was home alone, I'm in a wheelchair I can't walk or move my right arm . Thank You.

- Darrin Shurtz

Excellent customer service and expedited repair completed at a good price.

- Daniel McCarty

Dave did a great job of explaining what he could do for me and listened to my concerns and did the work quickly and efficiently. When the time comes to replace the opener you will be called and I will be asking for Dave to come and do the job

- Sandra Richter

David Heath the service person made a service call and gave us a bid on some work needed on our garage door. He was very knowledgeable and not high pressure and very fair.

- Nancy Dornan

I’d highly recommend Precision Door Services. They live up to their TV ads with professional, knowledgeable and courteous staff. Brian was my repair technician. He was professional, and polite and went over all my options to fix the door as well as replace old worn parts. I chose to take care of additional items beyond just the broken parts for peace of mind and to avoid any other issues in the near future. Brian had all parts replaced and the door working again within the 2 hour work window that was scheduled. I appreciated that his work van was stocked well and he could fix everything with one visit. When Brian was finished he went over annual maintenance to keep the door operating at peak performance. Much appreciated!

- Christina Dannenbring

Very happy with the service. Sam was on-time, efficient and very friendly. I would definitely recommend Precision Door!

- Rick Adcock

I have used Precision on a few occasions now. The latest was for an issue I was having with the wall mounted garage door opener. I called and got an appointment for the next day. The technician got here and took a look and had it resolved in 15 minutes and let me know what he had done and he also did some other checks to make sure everything looked good. Great customer service and I would highly recommend them.

- Robert Haack

I am very pleased with "precision" from start to finish. David the tech called me with a courtesy call prior to the end of the schedule window to explain he was held back on the previous job and would give me another call when he was on his way, in which he did and gave me a really close estimate as to when he would arrive. Once he arrived I explained what I wanted to have done, Then after he looked at the unit he told me everything I needed to know. I will be calling you folks again if I ever need garage work done. Thanks you again

- Jim Gardner

Great same day service . The service man was so nice, explained everything in a way I could understand. It cost me more than expected but there was much more that was urgent than I realized. Thank goodness it is fixed correctly and will be safe.

- Florence Pace