(503) 821-7372

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Portland OR
has received 6 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

They changed me more than What they charge me .

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Marcus S Service Provided:
Install Garage Doors

Product:
Springs

Technician: Marcus S
Review:

Tim was amazing. He showed up the next day after I called to fix my garage door. He explained what the door needed. Offered several choices at different prices. He was very helpful pointing out and suggesting things I can do as a single mom to maintain and help the garage door continue to work. I was very impressed by his knowledge and the way he helped me and my garage door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Estimator showed up. Talked about choices I took time off work because I was told that once a choice was made the install would happen. Another schedule will need to be made Customer Service gives out the wrong information

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The Gentleman that came was very nice but I was charge $250 for 35 minutes worth of work. He replace 2 cables and tightened up the Springs. I recommend shopping around because their prices are outrageous.

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Joe I Service Provided:
Garage Door Repair

Product:
Cables

Technician: Joe I
Review:

Luke was awesome and fix the problem in no time and installed some extra lighting and explained how to program the system. I could have not been happier!

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Service Provided:
Garage Door Repair

Review:

Dear Precision Garage Door, Overall, I had a great experience with Precision Garage Door. The technician, Josh, was on time, knowledgeable, and at no point did I feel like he was trying to rip me off or be dishonest. He identified the issue rather quickly, and the fix was completed within an hour and a half. I do however, have a recommendation. When I contacted Precision Garage Door on Friday, February 13th, at 5:02 p.m., I spoke with a girl who set me up for the appointment. She was not rude, but she was not personable, and she did not make me want to do business with Precision Garage Door (in fact, I had considered telling her that I would call someone else, as I expected her to be more helpful). She failed to disclose the $69.95 service fee, which I later found out about by reading reviews. I was not upset about this service fee, but I do expect to be told about it before you come visit my home! As a manager of a call center that schedules appointments for service at a car dealership, I know the repercussions of not quoting diagnosis time. The customer should always know what to expect - and when they don't, it is those experiences that contribute to a poor reputation and negative reviews. Other than that, I don't have any qualms with the service that I received. I will use your company again, as I was impressed with the customer service provided by Josh, along with the price of the repair. Thank you, Stesha Powers

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A Response from: The Precision Door Service Team

Thank you for your valuable comments. I appreciate your sharing your experience and apologize for the less than stellar performance when you called our company. You should have been told about a service charge. I am addressing this issue and working with our team to fix this and to ensure that customers have a great experience from start to finish. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Rollers

Portland Area

(503) 821-7372

(503) 821-7372
Vancouver Area

(360) 750-5772

(360) 750-5772
Salem | Corvallis | Albany Area

(503) 363-1129

(503) 363-1129
Beaverton Area

(503) 567-5177

(503) 567-5177
Tigard/Tualatin Area

(503) 567-5266

(503) 567-5266
Lake Oswego/West Linn Area

(503) 636-1711

(503) 636-1711
Happy Valley/Clackamas Area

(503) 908-2233

(503) 908-2233
Gresham Area

(503) 274-0041

(503) 274-0041
Camas Area

(360) 566-9159

(360) 566-9159
Battleground Area

(360) 750-5772

(360) 750-5772
Precision Door Service
Office: (503) 692-2756
14865 SW 74th Ave
Ste 160

Portland, OR 97224

Licenses

OR CCB
155248
WA Reg
PRECIDS971KH