Review:

When we arrived home last night the garage door would not open. When we looked inside the garage we found a large broken spring and some loose cables. The broken spring made it impossible to open the door either with the opener or manually. I called Precision on Monday morning and they scheduled a noon appointment. They gave me a quote for 3 options and then they did an excellent job installing a new spring and cables right then. All completed by 2pm. I highly recommend them.

Review:

We appreciated a timeline for our appointment. Hunter arrived on time and ready to resolve our problem. He was very clear in explaining the problem and gave us 3 options in different price ranges. We did not feel pressured and he did an excellent job with the pros and cons of each option. The work was done in a timely and professional manner.

Review:

Precision Door Service gets a 5-star rating from me! From the time I made the call about my broken garage door, I felt taken care of and already knew I'd be in good hands by the professionalism and helpfulness by Kim on the phone! Brad, the technician was able to come out on the same day I called and even called me on his way telling me approximately what time he'd arrive. He was able to diagnose the problem and fix it and had all the parts available which was a huge time-saver! I would definitely recommend Precision Door Service to anyone needing help with their current garage door or a new one!

Review:

Gary saw the problem and took care of it right away. He also made sure all parts were lubed and working properly. He demonstrated excellent customer service. Thank you Gary and Precision

Review:

The service performed was routine maintenance, not an option on your website. Luke notified me of his approximate time, was prompt, did the work quickly and well. Highly pleased.

Review:

Precision Garage Door of Portland was great to work worth. Hunter was professional and super knowledgable. Wish we had called them sooner!

Review:

Wonderful experience. Expertise at highest level.

Review:

My brother saw your truck in his neighborhood and told me to call for an estimate. I had already called one company but called Precision to get a comparison. Precision was much less for the service visit and the technician was so friendly and knowledgeable. He gave me lots of pointers and fixed several things, including that awful screechy noise. Give them a try!

Review:

Precision's service is off the charts. I called for service around 7:30 AM and was told a repair rep would arrive between 8 to 10 AM. Travis called to say he was on the way at 9:15. arrived at 9:30, conducted a thorough assessment of all three doors, wrote up a fair priced estimate, and completed the work within an hour. In my book Precision gets 6 stars.

Review:

Paul did a full overhaul package on our double wooden door. $707--with 10 year warranty. Arrived on time and completed efficiently. Great personality and competence and knowledge. Very professional. Enjoyed working with Paul, super nice. Will recommend. Thank you. The menus below do not allow us to show all the pieces Paul replaced. Bill Brown

Review:

I was impressed by the response. Within 10 minutes of asking for an appointment, I was contacted and a service call was scheduled for 1 hour later. The service rep that did the work was VERY knowledgeable and installed our new opener very quickly and did a great job. I definitely recommend Precision for their fast, courteous, professional service.

Review:

Nothing can put you off your stride faster than a garage door problem. When something fails, you need help immediately. That is why I call Precision Door Service. Always quick to respond, always up to the task at hand. Precision kept my 1995 unit working until yesterday! We both decided a new unit was in store. An hour later, the new unit was installed and life was good once again. My technician was fabulous. He made the job seem easy, and was very tidy as well. This is a good company!

Review:

Luke was on time, courteous and informative. Complete satisfaction with work done.

Review:

Precision tech came out the same day I called them. Travis was very professional and friendly. He explained in detail why my garage door got damaged. he repaired it so I did not need to replace a panel ( which was quite expensive.) also took extra time to fix my garage door opener. I was very impressed with his service. cost to repair was very reasonable.

Review:

Thank you so much for the fast same day excellent service!

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This is the 2nd house that we needed to replace the door, opener, keypad and remotes. The estimator is very professional, well prepared and provided all options and quickly answered all my questions. The installation appointment was very soon, and the installer was very efficient. I missing component was quickly delivered to the house, barely affecting the installation time. Outstanding customer service. Very good product. Never a question on who to call for service.

Review:

Local. Excellent service. Used previously for repairs.

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Travis was awesome!

Review:

Luke was AWESOME to work with and very thorough in his assessment of saving my "original" look of curb appeal keeping the wood and working a much smoother system. KUDOS to him, for sure. BONUS check should be in his hands for Christmas!!! Purchased all parts new = springs, rollers, cables, and re-alligned whole of door unit. Only old remaining is the drive and tracks system

Review:

Thanks to Precision we now have door that works (a new motor replacing one 18 yrs old) and is so quiet it doesn't wake the neighbors. The installer did a great job in record time and even programmed my Rav4 to the motor. Thanks to everyone

Review:

I chose Precision because they are a member of the Home Builders Association of Metro Portland. Full disclosure, I work for the HBA, but knowing they are a member gave me confidence that they would be a reputable company to work with, and they are. The Service Technician was very friendly and knowledgeable and handled the problem quickly and efficiently. Will definitely use them again!

Review:

My garage door opener was fixed with a star rating of 5..

Review:

Fixed on Sunday! Hunter was very professional, gave me lots of information about options. Replaced the spring and made some adjustments. Couldn't ask for more.

Review:

We had a garage door spring break on a late Friday night, and I called on Saturday morning to make an appointment to get it fixed. I wasn't expecting to get the spring fixed until the following week, but your customer service said no problem, we can get someone out there today. Joe arrived about a half an hour ahead of schedule. In addition to having the garage door springs replaced, we had Joe just do a complete service on both our large garage door and our smaller third bay door (replace rollers and bearings). Amazing what that did; the doors are super quite. No squeaking! Our neighbor found out we were having service done on our doors, and asked if Joe had time to look at their door (it wasn't closing properly). Joe made a quick phone call and was able to fit them into his schedule at the same time, and got their door fixed. Awesome company; I would highly recommend them!

Review:

Bo and his partner did a great job!

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Same day service, very capable, and I am delighted with the results and response!

Review:

Outstanding customer service as always.--would not consider using another company. Definitely a 5 star rating. The service was exactly as stated.

Review:

Gary came to our house on Saturday and I was impressed that he was very knowledgeable about garage doors. He went right to work and checked over to see the problem we had and it was solved pretty quick and we are satisfied with the results. We shall call again if there is any other problems.

Review:

Precision is the best, it's refreshing not to have to wonder wether a company is competent at their job. They were professional, never charged for anything extra and even refunded money when the panel they originally ordered was incorrect. Highest rating for Precision Door, they're great!

Review:

Thank you to Luke for his excellent service.