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about Precision Garage Door in:
NW Portland, OR
Precision Garage Door of Portland ORhas received 126 reviews, averaging 4.95 Stars:
NW Portland, OR
NW Portland, OR
Outstanding. Excellent quality of service end to end. Luke was very knowledgeable and explained everything to me. He got the job done and now my garage door is working better than ever. I will totally recommend Precision.
- Jorge Gonzalez Diaz
NW Portland, OR
We have Marantec Garage Door Opener, with a lifetime warranty and Precision no longer sells their product. Almost once a year we have problems and it will not close or reverses itself when we think it closed only to find it open in the middle of the night. Today it was simply a loose wire in the terminal of the head unit. Stan was prepared to replace the head unit (for the second time) under the Marantec warranty. The last service call was about a month ago and the loose wire was not discovered. While we disagree slightly on the lifetime warranty coverage, Precision has been out promptly (usually same or next day), courteous and Stan Prosser the owner has even given our problem his personal attention. I would give five stars but for the number of calls and difference of opinion on labor coverage. Stan is a gentleman and a good businessman. He is very good to work with. I would not hesitate to recommend Precision, but not the Marantec brand of opener. Precision has also gone above and beyond in the warranty service for the garage door itself. With this in mind, I just added the fifth star!
- Patrick Brown
NW Portland, OR
Hunter was on time efficient and professional! He went above and beyond in his service, thanks!
- John Johnson
NW Portland, OR
Great service! Clear explanation of the problem and the options for the repair. Easy to schedule an appointment, they provide services over the weekend too, very helpful for people with less flexibility over the week days. I strongly recommend it!
- Delia Gherghe
Service Provided:
Product:
Technician: Hunter O
NW Portland, OR
Luke was awesome and fix the problem in no time and installed some extra lighting and explained how to program the system. I could have not been happier!
- Andreas Gehring
NW Portland, OR
Hunter was very thorough. Did an "inspection" of the garage door & found a problem we had not noticed!! Worked quickly and neatly!! Would definitely call Precision Garage door service again!!
- Larry Christiansen
NW Portland, OR
Hunter was prompt, courteous , knowledgeable and professional. He is an asset to your company.
- Arlene
NW Portland, OR
Joe arrived on time, replaced spring and bearings, explained details and checked all mechanical part and openers. Nice and professional.
- henry liu
NW Portland, OR
Our technician, Luke, was out to repair our non-functioning door within 2 hours of our setting up an appointment. The repairs to the broken door, and preventive maintenance on the 2nd door were done quickly and professionally. We're very happy with the prompt response, Luke's courteous demeanor and quality service provided. We highly recommend Precision Door Service.
- Mike Knebel
NW Portland, OR
I had a broken door hinge to be replaced. Brad, the technician who arrived was very knowledgeable and professional and replaced not only the broken part but also investigated and diagnosed and fixed the root problem with the door installation that was causing the stress on the hinge in the first place. Really great job!
- Kevin Jeffery
NW Portland, OR
Travis did a great job. He is very professional, polite, friendly and helpful. He is a great asset to your company.
- Daxu Cao
Product:
NW Portland, OR
Joe provided excellent professional service. Very efficient and knowledgeable and helpful. Thank you for doing a great job.
- Don Stacy
NW Portland, OR
Hunter J. Osburn was very professional, knowledgeable and repaired all three doors. Great Job!
- William Pritchard
NW Portland, OR
Hunter was terrific. He efficiently diagnosed the problem with my garage door which had stopped opening - a failed motor (20 years old). He was able to install the new motor, sensors, wall switch, and chain rail right away. He explained all elements and was very respectful and helpful in answering my questions.
- B Bailey
NW Portland, OR
The service was really good! The technician arrived on time, spotted the problem right away, and was super efficient fixing it.
- SR
NW Portland, OR
5 Stars! Showed up on time, investigated all parts of door and then advised on a plan. They only fixed what was broken, but gave a heads up for possible future areas to watch. I have had them come out a few times for repairs the past and the technicians are kind and knowledgeable. Will call them again. Excellent! (Also enjoyed the tech's dog, very sweet!)
- Lisa K.
NW Portland, OR
We damaged our garage door opener mechanism when an electrical extension cord we draped over it for our Christmas lights got caught on it. We disconnected the door from the mechanism, but it wouldn't close all the way, and we were leaving town a couple of days later and needed it fixed. We reached Precision Door that same night, and they came out the following morning. They checked the door and repaired it, also checked the other door. They were very efficient, and reasonably priced, too!
- Erika Giles
NW Portland, OR
Thanks to Nick for saving the day. Not only did he fix the door with new rollers, but safely replaced the lower roller bracket and cable attachment for our 45 year old door. Very professional! Quick to respond! Arrived on-time! Its clear to me that Nick is not the only gear in this motor; However, he was the guy who solved our problem.
- Charles Wooley
Product:
NW Portland, OR
PAUL called on us. Gave a quote & explained the product. We had another quote for less. He brought the quote to a more competitive level, not equal, but close for a little better door. He didn't want to give up. I liked the idea of a manufacturer from our Northwest area. We discussed the new motor. Ours wasn't dead yet, but my wife remembered the age--30 years old. We decided on the motor as well as the door. That makes for no surprises down the road. Paul was easy to work with, and I felt confidence in his presentation and product.
- David Osborn
Service Provided:
Product:
Leadership Team: Paul B
NW Portland, OR
The name Precision doesn't cover the quality of my service today...SUPERIOR service comes close as an adequate description... Use these folks if you want a great job done by professionals on a timely basis.
- Holloway Joe
NW Portland, OR
I have used Precision for several years and always find them very professional and knowledgeable. Today Nick called prior to his arrival to let me know he was on his way, which I very much appreciated. When he arrived he asked me what the issue was and then promptly fixed the door.
- Wendy
NW Portland, OR
Quick good service and everything was explained in detail.
- Gerald Abts
NW Portland, OR
The service was great and Precision worked with my schedule. Joe was very polite and knowledgeable. He is an asset to the company. I will be happy to give a recommendation to an one who asks.
- Judith Miller
NW Portland, OR
Paul was great helping to select new garage doors. The installer arrived on time and did excellent work installing the doors and explaining the new opener.
- Sarah Salove
NW Portland, OR
Precision was recommend to me. Bo there technician did a great job ! He analyzed the problem, gave me some options, and explained everything he did. Five stars for me, thanks Bo !
- Jim Bock’s
Product:
NW Portland, OR
5 Star— impressed wiyh prompt response, professional work by your “ technician “. Repair done efficiently with satisfactory explanation for solution needed to resolve our problems
- Louise Young
Product:
NW Portland, OR
Gary came out to look at bent panel and was able to make adjustment to get the door operating. Dont know how long it will work, if it fails down the road, I will have to buy a new door. Gary did a great job explaining all the options.
- Frank Epps
NW Portland, OR
Our experience was 5?????+ Our garage door inconsistently stopped and also needed general maintenance service. We searched online for service. What sold us was, not only your high rating, Angie List, Home Advisor and lastly taking special concern for our safety by having your technicians picture online and the name in advance so we knew who was coming. We like that a lot. We appreciate knowing the technician name in advance with his picture on your site. Your consideration for our security is great. Our neighbors say they like that, too, and will use your company. Paul L. called that he was enroute to us from his last call w approximate arrival time pending traffic. He arrived early within the designated time window. Paul was respectful, friendly, professional, fun, thoughtful, patient and highly skilled. He asked questions, examined our doors, thoroughly explained the problem and discussed options. He helped us further by opening two stubborn remote units and installing new batteries. He worked efficiently, without delay or distraction, then double checked his work. We really like your weekend, 24/7 service option and discounts for seniors and military. We highly recommend Precision Garage Door and technician Paul L. to our neighbors and friends. This is a maximum 5***** review!
- Pat/john Witherell
NW Portland, OR
We have been a customer of Precision Garage Door for the last 5 years and they have been amazing! I cannot recommend them highly enough. The first time we called them when our spring broke. The precision technician came and fixed the spring and we haven't had any issue with the spring since then. About two months ago our garage door became misaligned and we called precision again. Someone came and fixed it again and the door started to operate smoothly again, but misalignment happened just two months later, so we called them again. This time, not only they fixed the door but replaced the brackets, bearings, cables and bolts. They spent about two hours on the job and didn't charge me a dime for the service or the labor. Now that is called customer commitment. Precision guys are knowledgeable, customer-centric and each of the technicians we worked with are real gentlemen, so I feel pretty safe to call them home. Above all we recommend them highly and for our next garage door job we will call them.
- Sayed Hasan
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
The technician is very kind and very efficient to install all stuff. He is very professional.
- Jason Liao