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about Precision Garage Door in:
Portland, OR
Precision Garage Door of Portland ORhas received 557 reviews, averaging 4.96 Stars:
Portland, OR
Product:
Portland, OR
We used Precision Overhead Garage Door service to install a new opener, then later when the spring broke to do a complete overhaul of the door. Today Precision came out to service a garage door I had not opened in eight years. Ray did a complete and meticulous service of the door, gave me advice on how to extend the life of the door and did a quick check of the other door. I called this morning and the service was done today. Awesome quality service, that is why I always use Precision!
- Greg Hanson
Product:
Portland, OR
In short... David was great. Professional in every way. Outlined my options across short and long term time frames and was consulted with... not sold to. NPS score: 9 Would I refer you? Your score ...5 Thank you
- Richard Rosen
Product:
Portland, OR
although I think your prices are a bit high I have to say your service was outstanding. Really like the fact that you sent a picture of the Tech. Ray was very nice and professional and did an excellent job.
- Gregory Cresto
Product:
Portland, OR
Very timely, provided a range of options for fixing the problem. One issue with the travel adjustments required him to come back the next day, so I can't give 5 stars. :( But the overall experience was very good, and the new garage door opener works great.
- Eric Manning
Product:
Portland, OR
They were very prompt with their service. Technician Victor was knowledgeable and diagnosed/fixed the problem in no time! I would highly recommend Precision to anyone who needs help in the future.
- Danny Ruby
Product:
Portland, OR
Ray was knowledgeable, prompt and did a great job; I would defiantly use Precision (and request Ray) if I ever need my garage door repaired in the future.
- Marcelyn Radke
Product:
Portland, OR
A garage door tune up was performed. Additionally, my door was often sticking upon opening, especially first open on cold days. The technician was on time (within 15 minutes of scheduled appointment) and called to tell me when he was close to arriving. He was friendly, clean and efficient. He did the full tune up and gave me a quote for the additional service that needs to be done. I am very satisfied with the service level. I had an Amazon Local voucher so I am also satisfied with the price. My only call out is that it took about a month to get an appointment, but I guess that just means they're busy (a good sign of a good business).
- Brooke Lowe
Thank you for the great review and for your business. I apologize that it took so long to get an appointment for the Tune Up voucher. We have made some changes so that we can respond to tune up request within a day or two. Appreciate the feedback!
Product:
Portland, OR
We were so pleasantly surprise. When the Tech arrived he quickly assessed everything and gave us a number of options. What surprised us most was that he was ready to install our new opener right there on the spot. He estimated an hour and a half and it was almost exactly that. Brad was also a great guy. We have nothing but good things to say about the experience.
- Kevin Dorning
Portland, OR
Excellent service, from the receptionist, estimator to installer. Prompt, courteous and knowledgeable. The final tab was not cheap, but, since we purchased two new garage doors and electric openers, we feel that the cost was well worth it. This company is highly recommended.
- Tom Grinnell
Product:
Portland, OR
Excellent service. On time, completed in a timely manner. Would call again. Thanks
- Meta Nielsen
Product:
Portland, OR
Ray was awesome. He figured out the problem quickly and provided me with great education on garage doors and my doors in particular. He went above and beyond and the price was well worth it. I will definitely purchase a new door from this company when the time comes! Ray was friendly, knowledgeable and funny besides!
- Kathy Beck
Portland, OR
Dear Precision, Our service technician, Jess, could not have been more professional, and courteous. We are so pleased with the installation of our new garage door with remote and keypad access. He even went to several places to find a new 4x4, 16'support beam which demonstrated to us a great work ethic and attention to detail which is rare these days. He told us up front that this would add to the final cost and the total reflected this change. There were no hidden fees or surprises. Thank you again! Jill and Sean S.
- Jill Stone
Product:
Portland, OR
We had two new garage doors and garage door openers installed. The work was done professionally. We are very satisfied with the end result and appreciate the work by the installer. I have had the need for Precision to come to my house on a number of different occasions and have been more than satisfied with their work. They are the only people I will have work on my garage doors.
- Richard Ellermeier
Product:
Portland, OR
Service was great. Tune-up took little time, to my surprise.
- Nancy Hicks
Portland, OR
Ed did an amazing job in explaining my options and helping me choose the right one. He replaced a spring that snapped and the bearings on both sides, in record time! Would definitely recommend Precision Garage Door Service.
- Marcelo Da Cruz
Product:
Portland, OR
Thank you for coming to fix the Garage Door opener. Since the garage door was installed last year we have had to have it worked on twice. When the weather gets cold it hasn't worked. I would expect that the warranty begins again with this new install for both doors since it has not worked consistently since it was installed new just a year ago. My concern is that this will continue to happen again next year. I do appreciate the service but would expect a new garage to work perfectly for more than a year without needing service.
- Janet Krueger
We appreciate your review and are sorry that it took several trips to get it right. We decided to completely replace the opener that was causing issues, and hopefully your garage door and opener will run smoothly in any weather from here on out. You are correct- you should expect a new door and operator to work perfectly right out of the box and we appreciate your patience. We have shared the issue with the manufacturer to try to prevent this from happening again. We will always stand behind our products and service and make it right.
Product:
Portland, OR
Everything was fine
- Theresa Upshaw
Product:
Portland, OR
Three positive experience from Ed my garage door technition. I got a courtesy call with an ETA. Professional; introduction with hand shake, quick analysis of garage door with optional solution, and efficient work on door. Last was his wonderful attitude towards my 2 year old daughter, who had opened the door to the garage and started to ask Ed lots of questions in which he responded kindly. Wonderful service.
- Vue Thao
Portland, OR
Ray and his helper did a great job. One of my openers broke and I was past due for replacing my two 35 year old garage door openers. Ray reviewed the different Precision models as well as offering to install any other brand I might choose. I went with the Precision belt driven model. I cannot believe how quiet it is. In addition to replacing the old openers, they also replaced all the rollers, replaced both springs, adjusted the track and tightened and lubricated the door hinges. I could not be happier with the final result.
- Jim Phillips
Product:
Portland, OR
Excellent service. Pleasant knowledgeable technician. I would use this company again.
- Nancy Reed
Product:
Portland, OR
Branden and his assistant were very knowledgeable and fixed the problem fast. They also did the forensic of why the problem happened and had a solution for it not to happen again.
- Christine E.
Portland, OR
PDS gave me a great price and installed the door in a professional manner. The door looks great.
- Zach Nelms
Product:
Portland, OR
We love are new garage door, it looks and works great!
- Brandon Herbst
Product:
Portland, OR
Great price and got the job done!
- Amanda S.
Portland, OR
He did a great job. It wasn't a easy job. I had an old system. I am so happy with everthing he did. Thank You so much. Charlene
- Charlene F.
Portland, OR
I saw their advertisement in the Oregonian and since my automatic opener was not functional, I thought I would give them a call. I am sure glad I did. The technician was named Aaron. I thought he did an outstanding job on my garage door. He is truly a craftsman. With the installation of a new motor, a weather strip (That I had asked for) and a tune up and inspection, the door works better than it ever has since I bought my house 6 years ago. Well worth the price. Kudos to Aaron and the rest of the Precision crew.
- Beau Whitney
Product:
Portland, OR
I have only positive things to say about my experience with Precision door. My old door was falling apart and I needed to have it looked at. I agreed with Paul's assessment that it should be replaced. I thought the price was fair so I ordered a new door and after a short wait, Jess came out (arrived early) and did a masterful job of installing the new door. He was meticulous in his work and I am extremely pleased with the finished product! He did a very good cleanup too! No hesitation in recommending this company and their professionalism! Sincerely, TOM Norton
- Tom Norton
Product:
Portland, OR
Branden did a fantastic job! You have one very satisfied customer!
- David Jenkins
Portland, OR
I feel like I have a new garage door it is so quiet when it goes up. I had bought a Groupon to have my garage door opener tuned up. My garage door opener wasn't closing the door all the way. Branden recommended a new opener as it is quite old but when I explained that I wouldn't be able to purchase one right now he worked hard to find the issue and replace the part and then lubricated it and had it running again and sounding like new. He never tried to pressure me into a new unit but worked hard to make mine last awhile longer until I can save up the money for a new one. I really appreciated that and will call Precision for the new one when I am ready. Branden is a class act and really knows garage door openers & a real professional. Thank you
- Phyllis T.
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
Our request for service on our noisy opener was handled efficiently and courteously. We feared that bearings in the opener had failed and the unit would need to be replaced. It surprised us to get service the same day--in fact--we were called to see if it would be convenient for the technician to arrive several hours earlier than originally scheduled, Wow! Jon--our service tech--was careful, quickly diagnosed the issues, and quickly, (with a few squirts of grease} returned our door to quiet service. He explained clearly what he was doing and followed that with a complete analysis and notes by e mail. We are delighted! Thanks, Precision!
- Arvin R Luchs