Garage Door Repair in Portland, OR - Page 149

Lois Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I so appreciate working with Precision Door! Recently had lift system replaced. Had issues this week... out to service on time, no charge! Joe is professional, customer friendly! Makes the time to explain issues and options. Ended up replacing some parts to avoid future issues (door is over 20 years old). Joe worked quickly, cleaned up after himself. On a satsfaction scale of 1 to 5... i rate them a 10!

Rachel Henne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You are sending email to the wrong person! I don't know how you got my email, but I did not get a garage door fixed. Please remove this email from your system: rachel.henne@gmail.com

Sayed Hasan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been a customer of Precision Garage Door for the last 5 years and they have been amazing! I cannot recommend them highly enough. The first time we called them when our spring broke. The precision technician came and fixed the spring and we haven't had any issue with the spring since then. About two months ago our garage door became misaligned and we called precision again. Someone came and fixed it again and the door started to operate smoothly again, but misalignment happened just two months later, so we called them again. This time, not only they fixed the door but replaced the brackets, bearings, cables and bolts. They spent about two hours on the job and didn't charge me a dime for the service or the labor. Now that is called customer commitment. Precision guys are knowledgeable, customer-centric and each of the technicians we worked with are real gentlemen, so I feel pretty safe to call them home. Above all we recommend them highly and for our next garage door job we will call them.

Mark Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quite disappointed with service.Removed grease ? $85. No noticable change in noise.

Tim Mitschele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to compliment Paul your service provider. He offered suggestions for repairs and with my permission completed the repairs in short order. I have always had good service from Precision. And I would continue to recommend them to friends ,family and neighbors.

Tom Goodapple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair was handled in a very timely and professional manner. The technician showed up when promised, was friendly and competent, and explained well what he was doing and additional work recommended. He worked efficiently and quickly.

Karen Read

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very professional; he arrived as scheduled, spoke to me about the condition of the garage door, made the repairs efficiently and helped out with a problem with another door as well. He explained the problem with the door he had just repaired and gave me instructions for its use, as well as checked the availability of a comparable door and times for installation. I was very pleased with his work, especially in light of the fact that I had had problems with another garage door repair company.

Steve Hatfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have to say, I was extremely impressed with Precision Door from start to finish. My door spring broke at 6:30pm. I called Precision Door right away and they schedule to have a technician come out the next day. Brad (technician) called me 20 minutes prior to scheduled appointment to say he was on his way. Brad was very professional and knowledgeable in diagnosing the problem and cause of it. Brad found spring rod bearings to be worn out and suggested replacing. This was not surprising since they were 30 years old. Brad made the repairs quickly and professionally. I am a General Contractor, but do not touch garage door springs, as they can be dangerous. I would be honored to have a professional like Brad represent my company. Precision Door is lucky to have him as their employee. I will definitely be recommending them to my customers for garage door work. I will tell them to request Brad. Great job! Steve Hatfield

Alice fay Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed help to fix a garage door problem, like right away, and Precision sent Brad. I was so glad to see him as he has helped me before, and as before the job was completed perfectly. I would never call anyone but Precision for garage door work.

David Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was friendly, courteous, and professional. He was also very efficient, and was able to get the job done quickly. I would certainly recommend Precision, especially if Gary was the technician.

Nancy Dahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great selection of high quality doors and parts. Friendly, professional and speedy service. Thanks for making new garage doors so easy!

Jayne Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe came today and fixed my garage door. Extremely knowledgeable, smart and polite. Fixed the problem quickly. I will definitely use this company again! Thank you!!

Karen Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage openers were install by Precision in June of 2014 and were adjusted in October of the same year. Not a word was said at either visit about oiling the hinges, etc., by either tech. Yesterday the man was extremely helpful; I say man because either he didn't tell me his name or more likely he did and I missed it; I'm afraid I am very delinquent when hearing people's name - my problem! He said they should be oiled yearly which no one had said; he explained and I watched how and where to oil/spray. That is something I can't do, but it is certainly something my daughter or someone else can do for me. I appreciated that! A lot of service people don't tell the customer so to keep that customer calling back for simple tasks such as this. He was polite, did the task without dawdling, and explained the process of signing on a tablet rather than paper form. Send him back anytime!, I appreciate a company with employees like him. Thank you. P. S. In the "Service Performed" below, I think garage door opener maintenance is preferable to "repair"in this instance.

Karen Hsu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give you 5 Stars! Paul came out today and installed our second garage door opener from your company. I chose your company again because of the excellent Customer service. Paul was very knowledgeable and spent time explaining the system to me and answered all my questions thoroughly.

Raul Acevedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Very professional. Technician very friendly and knowledgeable.

John j Cosgrave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used you before, we used you today! Great, rapid service, smart, efficient and polite techs. Thanks! J&C

Mike Palandri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul arrived right on time and quickly assessed the problem as a defective cable. After reviewing our garage door history, he determined that we were covered by warranty and would not have to pay for the new cables. Within minutes he replaced the cables, balanced the door and was on his way. He was effective and efficient.

Ross Sanders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for a great experience! Luke D. was courteous and knowledgeable, and he managed to make the safety review and tune-up both educational and enjoyable! I look forward to upgrading my garage door with you guys in the future!

Steve Kolb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service. Paul was outstanding. We had an opener installed and our other doors refurbished. Paul was done with all the work quickly and then spent time explaining what he had done and showing us how to operate the new opener. Would definitely call Precision again. Also very pleased with pricing.

Thomas Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad did an awesome job of installing the garage door opener. He installed it correctly and explained the features the garage door offered. A very personable individual and one who will be an asset to Precision.

Randy Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke showed up just an hour after I had made my appointment. He surveyed the problem with my door, repaired it, lubricated it and was done an hour after that. Great service from a very competent serviceman. Thank you! (That's 2 hours from my call for an appointment until Luke was finished with the repair!)

Craig Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul called and was able to come early for our appointment. Our door was not functioning properly and was very noisy. I thought it needed some adjustment. He discovered, very quickly, that the support for the spring mechanism was pulling out of the wall. He fixed and reestablished the support and then proceeded to solve the rest of the noise problem. When he was done the door was very quiet, worked properly and seemed solid. I thought my bill was going to pretty high but I was surprised at how reasonable it was. He was very professional as was the scheduling person. The response time was very good.....less than 24hrs.

Cristi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Super nice employees. Thank you!

Larry Kaster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was timely, professional, efficient and reasonable. I would definitely recommend this business.

Judy King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve was the tech that repaired our garage door. 1. He was courteous and thorough in explaining exactly what we needed. 2. He gave us 3 price options that would fit our needs....a good, better, best scenario. (We chose better). 3. He worked quickly and was finished with a minimum of inconvenience to us. 4. He took time to show us how to treat the opening & closing of the door in order to prolong its life as much as possible. (It’s a 40 year old door). Very pleased with the work. We’ll be back if we need anything else!

Kristin Cassidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician repaired my door and was friendly and informative and answered all my questions. Very helpful! I would call Precision Door again.

Ray Babb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad does it again & comes away victorious. Great service, positive attitude, very knowledgeable & a true asset to Your Company & it's success!!! Problem solved successfully!!! KUDOS!!!!

Chris Girard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unexpectedly trapped in my garage on the weekend due to broken spring. Thank goodness Precision was able to get to it same day on a Saturday. Scheduling and time updates were very helpful, great system. The service tech Joe was very professional, gave me detailed options for other worn parts, and got the job done efficiently. Very pleasant folks, fair price, smooth process. Highly recommend them.

Larry & marilyn Callan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

we are so impressed with the amazing service we got from Paul. He's a 1st class man who did a 1st class job! We highly recommend this company.

Ray Ozyjowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called today with a challenge and they exceeded my expectations. Paul showed up on time and in short order, sized up the situation, provided an estimate for repair. He advised against replacing the existing door but repaired the hardware and replaced the aged springs. It works like a charm. A very happy customer here