Garage Door Repair in Portland, OR - Page 168

Margaret G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Based on my experience I highly recommend this company. Their response was prompt and they were very willing to work with my schedule. Brad arrived at the stated time, diagnosed the problem and presented options with the pros and cons of each choice. Rebuild of the garage door included replacement of springs, cables and rollers and checkout of the whole system. From the initial phone call to completion of the work everything was handled with professionalism and courtesy. This is a company that is a pleasure to work with.

Eric A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring broke during the night and we could not get our cars out the following morning. I called several garage door companies, but only Precision responded quickly. Branden assessed the situation, found that the cables and several other parts were also in need of replacement, and made the repairs in short order. I was impressed not only with Branden's competent and quick repairs, but with his friendly customer service attitude as well. The door works better than it ever did before.

Marc T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Purchased a set of new wall mount openers in the fall. With the damp weather the wooden doors expanded creating a binding on the new electric eye brackets. Door was hanging up on the bracket. Brad was early for the appointment and proceeded to fix the problem in about 10 minutes by modifying the location of the brackets. Better than the original install and all at NO CHARGE! Thanks!!!

Hal B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Wednesday the 4th I noticed a roller broken and called your office. In about an hour Brad arrived, and after surveying the situation, replaced four cracked or broken brackets and a roller in about 30 minutes. EXCELLENT SERVICE! Your company has been providing me with excellent service, and when it's time for a new garage door, I'll be calling you. Thanks.

Laren H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer called before coming over, he was on time, was very cordual, answered all my questions.

Angela S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Branden did a great job! He was courteous and very helpful in exactly what I needed. The customer service he provided was outstanding.

Bruce H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Referral from a co-worker and your magnet business card which I had handy just waiting for my door to fail. Same day service was a definite 5. I had a complete door rebuild and new operator with keypad installed. Jesse was a pleasure to work with from the moment he stepped out of the van. He explained everything I always wondered about garage door systems and proceeded in a very professional maner and doing a terrific job. Overall 5. Thank you!

Elizabeth Bright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was wonderful! We needed our garage door fixed and Branden came out within an hour. He explained everything and answered all of my questions. His customer service was excellent. Will definitely use Precision again!

Patrick C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke in the middle of the night so I call Precision to have it repaired. Jesse, the tech, showed up first thing in the morning and was very knowledgeable and professional. Customer service was definitely his top priority. Got the job done in a timely manner. He did a great job!! Thank you Jesse!

Nancy Y.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service and manner.

Tom R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service,quality work and good customer service. A bit spendy but the door works flawlessly and the work was done in a timely manner. Jesse knew what he was doing and provided an education on garage doors while repairing ours. Would recommend and call on again...

Kenneth L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Branden was prompt,called in advance to tell of arrival time. Was courteous and professional. He evaluated the doors and problem, pointed out what needed to be done and discussed alternatives. He completed the work and then went to do lubrication and checking on my other door to make it quieter. I am very happy with his work.

Tom C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is now the third time I have used Precision Garage door service. Why? Because they are quick, professional, skilled and dependable. It's as simple as that. They are slowly fixing and replacing my old garage door system as it gives up the ghost piece by piece. I don't even think now if a problem happens with my garage door...I just call the best! Thank you guys for such great service.

Bruce H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because of a broken garage door spring. Before I called, I checked around and selected Precision because of referrals and their reputation, Angieâ??s List, and the Contractors Board. I also was impressed by their willingness (honesty) to post not so great comments on their website, of which there are very few. We agreed on an appointment time and the technician called before he arrived. I have two single garage doors, and Brad made a thorough inspection of both doors and showed me other wore out parts ready to fail. We determined the other door had an original spring (1979) as well. He worked up the costs and I elected to replace the second door spring now and save another service call later on. There were two frayed cables on one door and all four lift plates needed to be replaced. Brad showed me all the areas of concern and it all made sense to me. Brad did a great job of replacing the springs and adjusting all the door systems. He showed me how to take care of the door openers and rollers and what type of lubrication to use. Both doors work so much better now and they are a lot quieter. I am retired after 40 years in the construction industry, so I know he did it right! Thanks Brad I asked if there was a senior discount, and yes there is. Nice Christmas presentâ?¦ Thanks Precision Door

Don C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived in the quoted time window. He was very courteous and completed theremoval of a very old garage door opener and installation of the new opener in about an hour and one half. The door now operates quietly and smoothly. We are very pleased with our experience.

Janice C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service I received from Precision was outstanding, from the nice young lady that answered the phone to the very professional and polite Service Technician Branden. It's obvious you train your people well. I would and will recommend your company!!!

James D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision twice. They were very professional from start to finish. Brad was our service technician on both occasions. He was prompt and courteous. We highly recommend Precision.

Chris Y.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent same day service! Brian came out to do what I thought was a basic spring adjustment. He identified the real problem, bearings and rollers and then gave me the spring adjustment at no charge. So I ended up spending a little more, but got what I think is a much better value. I'll definitely use you guys again.

Ramnath Devulapalli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the overall experience with Precision Door. I called them on a Sunday afternoon to get my garage door fixed and the service technician came within 2 hrs and fixed it right away. The technician was very courteous, professional and explained to me what had gone wrong and also mentioned other options and upgrades that were available. Fully transparent about the costs. i am happy i made the right choice in selecting Precision Door.

Debbie C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was very helpful and informative. . . I appreciated the time spent with me, answering my questions and helping come to the decision on which door would be best. I trusted him and felt comfortable that I was getting the best product. The door was delivered in a timely manner and the whole process was much easier than anticipated. . Thank you! I will definitely recommend Precision to anyone needing a new garage door.

Janice A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an excellent and professional job of explaining what he would do and the benefit of replacing the bearing case, cables and rollers, in addition to replacing the broken spring.

John Attrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My old garage door died of old age, it's time had come. I needed help. The new steel door was installed quickly, & efficiently. The tech was terrific. My only issue is that the new door has a sharper closing curve that is not as fluid as the old door. It just doesn't flow like the old one.

Erik H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very courteous: he called ahead of time, arrived on time, was pleasant in his conversations and while doing his work. Things were explained very plainly but in sufficient detail. I really enjoyed his laid-back style. His work was meticulous and he worked with me on some particulars.

Dorthy Rotolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was polite, efficient and informative. Called before he came and arrived on time. I will definitely refer you to friends.

Steve C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

showed up on time , did what they said they would do and left , no complains ..... Well done .

John C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Broken spring on garage door was fixed within 2 hours of my call.

Ryan H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After my husband drove through our garage door, we called Precision for an estimate. They came out on a weekend for the estimate and started work on Monday. The service technician, Brian, was very quick in making the repairs and now our garage door works better than before. We are very happy with the work performed.

Eann R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our garage door stopped working, we looked in the phone book for a repair company. The words "OVERHEAD GARAGE DOOR SERVICE" in the ad for Precision looked like a logo I have seen on repair vehicles around town. The ad also says "No extra charge evenings & weekends," which sounded good because we were calling on a Saturday morning. Precision was able to schedule a technician for the same afternoon. Gary was prompt and professional. He explained the problem with the door (broken spring), assessed the age of the door and the wear on the other parts (rollers, cables, drums) and showed samples of the high-quality parts he had available. He gave us the option of a partial repair or complete replacement of the parts. We chose to replace the springs at this time. But we will keep an eye on the rollers and other parts, and will choose Precision when we are ready to replace them.

Peggy R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just called because of a door to door circular. I needed repair on the weekend.

Jerome M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our family was leaving for Seattle, or so we thought. Our door decided that was a perfect time to stop us. Gary from precision came over, after two others did not help us. Quick and professional- he fixed all that was wrong- and we were on our way. We would highly recommend Precision.