Read what people are saying
about Precision Garage Door

Courteous, knowledgeable and efficient service staff. Response time was good too.

- George Su

A garage door tune up was performed. Additionally, my door was often sticking upon opening, especially first open on cold days. The technician was on time (within 15 minutes of scheduled appointment) and called to tell me when he was close to arriving. He was friendly, clean and efficient. He did the full tune up and gave me a quote for the additional service that needs to be done. I am very satisfied with the service level. I had an Amazon Local voucher so I am also satisfied with the price. My only call out is that it took about a month to get an appointment, but I guess that just means they're busy (a good sign of a good business).

- Brooke Lowe

Thank you for the great review and for your business. I apologize that it took so long to get an appointment for the Tune Up voucher. We have made some changes so that we can respond to tune up request within a day or two. Appreciate the feedback!

We first used Precision about ten years ago. A neighbor backed into our garage door and we called precision, great response and quick service. When the current spring gave up, we called again, fast response and good work. Precision is definitely a keeper!

- Carl Cowan

It meant a lot to us that your technician was on time and respected our property by cleaning up after himself. We would do business with your company again. Thank you for your professionalism.

- Laura Perry

Five star plus. The tech is a credit to your company. My wife was very impressed. The repair and explanation was great. He even helped her explain it to me over the phone. We are very happy with the repair.We are now looking into having the door replaced and will have your company do the work. The information about your company and the technicians and pictures show what real integrity is. Feel free to contact me if you need more information

- MIchael Ausborn

Quick and professional!

- Greg Knakal

Good demeanor, very informative, excellent work ethic

- Michael Talimao

Dear Precision Garage Door, Overall, I had a great experience with Precision Garage Door. The technician, Josh, was on time, knowledgeable, and at no point did I feel like he was trying to rip me off or be dishonest. He identified the issue rather quickly, and the fix was completed within an hour and a half. I do however, have a recommendation. When I contacted Precision Garage Door on Friday, February 13th, at 5:02 p.m., I spoke with a girl who set me up for the appointment. She was not rude, but she was not personable, and she did not make me want to do business with Precision Garage Door (in fact, I had considered telling her that I would call someone else, as I expected her to be more helpful). She failed to disclose the $69.95 service fee, which I later found out about by reading reviews. I was not upset about this service fee, but I do expect to be told about it before you come visit my home! As a manager of a call center that schedules appointments for service at a car dealership, I know the repercussions of not quoting diagnosis time. The customer should always know what to expect - and when they don't, it is those experiences that contribute to a poor reputation and negative reviews. Other than that, I don't have any qualms with the service that I received. I will use your company again, as I was impressed with the customer service provided by Josh, along with the price of the repair. Thank you, Stesha Powers

- Stesha Powers

Thank you for your valuable comments. I appreciate your sharing your experience and apologize for the less than stellar performance when you called our company. You should have been told about a service charge. I am addressing this issue and working with our team to fix this and to ensure that customers have a great experience from start to finish. Thank you for your business.

Awesome service.... very happy with the door thank you

- Evelina Wildt

We were so pleasantly surprise. When the Tech arrived he quickly assessed everything and gave us a number of options. What surprised us most was that he was ready to install our new opener right there on the spot. He estimated an hour and a half and it was almost exactly that. Brad was also a great guy. We have nothing but good things to say about the experience.

- Kevin Dorning

Excellent service, from the receptionist, estimator to installer. Prompt, courteous and knowledgeable. The final tab was not cheap, but, since we purchased two new garage doors and electric openers, we feel that the cost was well worth it. This company is highly recommended.

- Tom Grinnell

I love my new doors. Precision was made the whole job from estimation to completion both painless and thorough. 5 of 5 stars

- Ken Kraisler

Prompt reliable, friendly service. Very pleased.

- Gary Shull

I was in a hurry to get a new garage door installed because my old garage door bottom panel fell off. Precision was the only company that could come out that same day that I called. When Victor showed up from Precision he explained everything, a super nice guy. Within a few days I had a beautiful new garage door installed by two installers, Jess and Ray who was very nice and knew what they were doing. I would recommend Precision to anyone! Thank you!

- Kyna Eaton

Excellent service. On time, completed in a timely manner. Would call again. Thanks

- Meta Nielsen

Fantastic!

- Heather Scanlon

great job installed two motors....excellant work, thanks again, Darrell

- Darrell Corbin

The technician was very helpful in adjusting the tension in the springs so the drive belt doesn't make noise when the door is going up. A+ service.

- Brian Tavegia

I selected Precision because of the favorable reviews I found on the website. The service I received was similarly favorable. The installers were prompt, pleasant, informative and cleaned up after themselves! Thank you

- Pamela Russell

Last night about 10PM we heard a terribly loud noise, almost like a small explosion, coming from the garage. After looking around I realized it was the garage door torsion spring that had broken. This is the large spring that helps lift the heavy garage door. I had had Precision Garage Door Service come out to service the door about one year ago so I immediately called them, at 10:15PM, and set up an appointment today between 8 to 10 AM. At 8:00AM I received a call from the Technician, Ray G., who told me he would be here in 20 minutes, and that was exactly when he showed up. After opening the door, so I could get my car out, he did an inspection and then gave me Good, Better, Best estimates for fixing my garage door. The garage doors in the Arbor Town Homes are a relatively inexpensive door, and the springs, bearings, both in the rollers and the torsion spring bar, as well as the torsion spring have and estimated life of 6 to 9 years. We have lived here since 2006, so our spring lasted 9 years. I can highly recommend Precision Garage Door Service of Portland for when you need to get your garage door fixed. This is a very reputable and reliable outfit. They do not sell on price, they just want to make sure that a door repaired by them will last at least 10 years or more.

- Everett Lapp

Your satisfaction rating.

- Carol Hattan

Ray was awesome. He figured out the problem quickly and provided me with great education on garage doors and my doors in particular. He went above and beyond and the price was well worth it. I will definitely purchase a new door from this company when the time comes! Ray was friendly, knowledgeable and funny besides!

- Kathy Beck

Very professional!

- Bill Triest

Dear Precision, Our service technician, Jess, could not have been more professional, and courteous. We are so pleased with the installation of our new garage door with remote and keypad access. He even went to several places to find a new 4x4, 16'support beam which demonstrated to us a great work ethic and attention to detail which is rare these days. He told us up front that this would add to the final cost and the total reflected this change. There were no hidden fees or surprises. Thank you again! Jill and Sean S.

- Jill Stone

We had two new garage doors and garage door openers installed. The work was done professionally. We are very satisfied with the end result and appreciate the work by the installer. I have had the need for Precision to come to my house on a number of different occasions and have been more than satisfied with their work. They are the only people I will have work on my garage doors.

- Richard Ellermeier

Excellant service. The technician Jon was considerate, respectful and patient with all my questions and concerns.

- Lois Moore

Our spring broke at 10 am the day of the Super Bowl. I called Precision and it was fixed before the game started! That included replacing the bearings!

- Michael Haw

Service was great. Tune-up took little time, to my surprise.

- Nancy Hicks

My garage door opener (remote) frequently stopped working, which was really frustrating. I finally called Precision and they came to my home the same day. Brad came and replaced my remotes and also lubed my garage door that was jerking on the way up. He was fast, polite, and didn't try to sell me anything extra.

- Mary Packman

Ed did an amazing job in explaining my options and helping me choose the right one. He replaced a spring that snapped and the bearings on both sides, in record time! Would definitely recommend Precision Garage Door Service.

- Marcelo Da Cruz