Penney Underwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Heath was a joy to work with. He was friendly, arrived on time, explained what the problems were and how he was going to fix them. After completion he explained what had been done and what to expect after door was fixed. I will definitely use Precision for all of my garage door needs. COULDN’T BE MORE PLEASED. SAME DAY SERVICE IS INCREDIBLE!!! THANK YOU!!!

Maureen Fallt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Such great service after the sale!

Mel G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Heath called us before he came and arrived on time! He was clean and professional. He also noticed our other garage door needed a replacement for the opener, cables, wheels, and coil. He was efficient and spoke clearly. We used so many services and products, there was not a place to put them on this form.

Johnie Duncan

Great service.Very nice technician. He did a good job.

Wendy Murphy

Professional & courteous in a timely manner!

Rochelle Harris

Great job! David was here in 20 mins. Of my call and a perfect job. The cable had snapped almost completely. He replaced everything that needed to be done.He replaced the springs, the plates , rollers and cables and the drum. It’s practically brand new. Thank you for doing a great job.

Shawn Van Vleet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We're very happy with the spring replacement and that it was still covered under your warranty. David arrived quickly and did an excellent job! Thank you for the speedy repair!

Anne Menard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good and professional service.

Jon Onishi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did an amazing job and explained everything he was doing so it made sense. Very friendly and helpful.

Mike Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door replaced broken springs several years ago and threw in some extras. This call was for a basic inspection as it's been about 5 years since, and our door is activated multiple times a day. I loved that their office phone is answered by a real polite and service-friendly person. I was scheduled for service the very next day. The technician was very experienced and knowledgeable. Granted, my opener is 11 years old, it is no longer produced, but still functional. My real complaint was the noise while in operation and the lurching when activated. Replacing the rollers and tuning the motor to adjust tightness in the chain cured the clanky functionality and transformed this system like never before. Best decision ever!

Hajji A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door stopped working around 1145 and David H to check our garage. He gave us options on how to do the garage and was very knowledgeable about what needs to be done.We chose to overhaul our garage and he was able to fix our garage door in an hour. He was also able to impart information on what work was done to the garage door. He also showed me how to maintain it, and when to call them (we chose to get the option with 10 year warranty. We are happy that our garage door is fixed and is not loud anymore.

Paul Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service, outstanding technician. Replaced 20 year old garage door opener.

David Emami

I really want to thank the team at Precison, especially David Heath, for coming out and offering same day service, and helping with my garage door issues. Without a doubt, David is the most knowledgeable garage door specialist I have ever met, and his customer service, professionalism and customer service are superb. I have used David at multiple homes and I would refer him to anyone in need of his services. Thank you David!

Stephen Longnecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In my 43 years of life, I’ve only taken the time once before to write a positive review for a business. I had a door installed 3 years ago from precision and noticed an issue this morning that was of concern. I called around 11am to request service and the kind and professional woman I spoke to informed me that she could have someone to come repair it within a few hours. David Heath arrived right on time, was very professional, polite and thorough in the work provided. When I asked for the bill, David informed me that precision stands by their warranty and today’s visit would cost me nothing. I’m very impressed with the business model of this company and the level of “customer first” service they offer. Ten stars!

Richard H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision at 10AM and David, the technicians whom they dispatched, was at our home by 11:15. In addition to his timeliness he did a great job evaluating and repairing our problem. He also is a very nice and personable guy. When you call Precision, ask for David! Richard H

Nancy Pearson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great! I called late in the day when I realized there was a broken spring. They sent someone out early the next day. The technician was great and explained everything so I could understand. Two weeks prior to this spring breaking, (I have 2 springs on my door) the other one broke. I called the company I have used for years and they came out and replaced it. I wasn't too happy with them and found out the company had changed hands since I last used them 2 years ago. When I called them, they answered the phone with the same company name I had used. It wasn't until the technician got here that I found out about the change in ownership and name. Kind of misleading. The technician replaced the spring and didn't adjust the system. When the other one broke I decided to try Precision, and Im glad I did. And the bonus...$100 cheaper and better service!

Bill Wilson

The garage door is working better now than when it was originally installed in 2013.

Ronald Barnes

great service each of the two times I have used their s

Robert Young

David was wonderful very good work and good communicator. Would definitely use them in the future.

Leda Garside

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer services, very flexible with my schedule. Technician notified me that he was on his way. Technician asked questions about the issue, assessed and explained the repair needed. Happy with the service rendered.

Linda Avery

What a great experience with this company and their technician David Heath! I’d spent quite a bit of money buying a new insulated overhead garage door with another company. The door looks great but made a horrible grinding noise, for over a year. I paid to have this other company come out to fix the noise but they couldn’t. I was told, “That’s just the way it’s going to be.” Out of desperation, I called Precision, and they had David there within 24 hours. It took him less than 15 mins to properly lube my door and make the noise STOP! He showed me how to lube it myself if I wanted to, and he left me the can. I now have a quiet, correctly working garage door. I will be asking David to come back!

Jeremiah Rigsby

Excellent customer service. Crew arrived within 40 minutes of scheduling appointment. So friendly and knowledgeable.

Wayne Black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring failure — needed service ASAP. Precision door had a technician on site in less than 2 hours. David Heath was a great guy explained all my options with no pressure. Noted areas of excessive wear, bearings and rollers. David went through the repair process methodically and explained each step. Tested the door motion extensively and made minor tweaks. Door operates the best it has in years. Great service from a wonderful guy.

Leah Martine

Very professional and friendly. David is truly an expert in garage doors!

Angela Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unbelievably quick response to my concern. David said he hadn't heard anything like the noise I was worried about. However, he quickly solved the problem and I again have a quiet door opening and closing. Thanks David - see you on TV! AngelaW

Katy Pine

Update after a second visit: we had the same technician come and help us with a different garage door issue, and again he was amazing and fixed a hard-to-diagnose problem. He was patient, resourceful, and thoughtful. (David! hope it's ok to name him, he was so great. I would give him 10 stars if I could!) First visit: Technician arrived on time; was friendly, personable, and knowledgeable. He communicated clearly and was happy to explain as much as I needed, and answered all of my questions. I feel he honestly explained the benefits and drawbacks of repair vs. replacing. He was able to fix my garage door and got it working better than ever, and all in a very reasonable period of time. I'd be happy to do business with them in the future!

Vern Meaders

Our technician, David, showed up about five minutes early for our appointment. He Recognize the problem right away, Offered And explained to us three choices To remedy the problem, And got right to work. He not only replaced springs and bearings. He also switched the sensors around so that the sun wouldn’t blind our sensor during the summer. I will always use this company in the future. The 5-Star rating shown on their website is well deserved.

Carl Exner

David arrived on time and was done quickly. I've used both garage doors for a week now and they work like new

Michael Ginsbach

Excellent service from friendly professionala

Zandria Conyers

David was a wonderful technician in every way. He was on time, personable and knowledgeable. He answered every question and explained to me all he was doing throughout the appointment. He really knew his stuff! He also made me laugh while he took his time to make sure everything worked perfectly! He went above and beyond!