Garage Door Repair in Portland, OR - Page 17

Annette Armony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision Door Service Precision Garage door does not disappoint when it comes to customer service. I called Brad Blocker and he put me in touch with Scott Kern the technician who would be coming out to fix my door. Scott sent me a picture of himself and the time he would be coming to my house. This I found very reassuring due to the fact that I would be aware of who was representing Precision for the appointment. Scott Kern called and introduced himself informed me he was at anther job and would be at my house by five o'clock to fix my garage door. Scott was right on time and with in 20 min the door was fixed my garage door opener now works, both springs on the door were replaced and my garage door is working properly again. This was done same day the garage door went down with a big bang. In this day an age I find that customer service is lacking in so many industries but I now know that Precision Garage Door Service holds a standard of excellent service and understanding of customers needs. Scott Kern is a very good representative of your company he was kind, courteous and even remembered working on my brothers garage door. Thank you Precision Garage door Service for taking such good care of a vey happy customer.

Xiao Chen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional Service, Rapid Repair.

James Canning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric arrived on time today and did a thorough, very professional analysis of the varying needs of our townhouses, and discussed material differences and cost saving measures. We look forward to Precision’s quote.

Joan Hammerquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service as usual, perfect installation of a new garage door opener! Quick Response!

Sally LeFeber

We needed a garage door repaired after a minor accident. Colby from Precision Door arrived right on time and offered several solutions for repair, maintenance, and upgrades if desired. He laid out options and costs, but there was absolutely zero pressure to select anything. He did the work I requested quickly and thoroughly. I will call Precision again if we need any more work on our doors.

Karen

This company is amazing! We have had to use their services a number of times for emergency work on our garage door. They are very professional, on time, and their work is excellent. They always call to let us know they are on their way, which is very much appreciated. Highly recommend this company!

Jonathan Oliveira

10 Stars! I am so impressed with precision and Andrew our technician! They were efficient and very informative. Also helped me get the work done stay in a tight budget I had. I highly recommend. We will be replacing our second bay and will be requesting Andrew again.

Don Appert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck was very knowledgeable and clear in explaining the options. He performed the work to replace our garage door opener quickly and without any issues. We enjoyed having him take care of this for us. In addition he discussed the possibility of future service, should we need it.

Brent B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Working with the Precision team was fast and seamless. Nicholas arived within 24 hours and was extremely courteous and respectful as he moved through our home. Within minutes he had assessed the situation and provided a range of solutions from basic repair through preventative care options. The entire process was completed in under an hour. Very happy with the experience and end result. Thanks team!

Laef

Precision was awesome! Issue happened Sunday morning at 8am and was totally fixed by 1pm that same day. Very transparent throughout the process and loved that they were able to help on a Sunday!!

Jeff Luttrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff came out and was easy to work with. Gave me some options and gave his advice on each option. Easy to work with and got the job done quick. Thanks for the work, Jeff!

Sally Lefeber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was damaged in a minor accident. I was able to get a next-day appointment with Precision. Colby arrived right on time and repaired the damage quickly. He answered all my questions and talked through other maintenance issues with the door. His explanations were clear, and he never pressured me to upgrade unnecessarily--he simply gave me a range of options. I appreciated his knowledge and honesty. When we are ready for upgrades or further maintenance, we will definitely call Precision.

Steven Kastenbaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vance was punctual, professional and transparent. He did an excellent job and we would highly recommend him.

Chris Heydemann

Precision Garage Doors was able to give me a next day appointment, and on a Saturday. They don't charge a flat service fee. Scott, the tech who came out, listened to my concerns, then presented very clear options and their costs. I've already recommended Precision to my son for garage door.

Mark Mowrey

As close to perfect as we are going to get in this life. Signed up for appointment online early in the morning. Technician Andrew contacted me ahead of time. He arrived on time and ready. We reviewed the spring that had broken over night, then he pointed out, in detail, the other elements of the system that were—due to their age—likely to fail in the near future. It was a quick and worthwhile education on the subject. I opted to upgrade everthing. Andrew went right to work and had the job completed within a few hours. He also, incidentally, helped us get my wife’s car clear of the garage, in order that she could get to work on time. Andrew is a credit to your company, and, if my guess is correct, will become one of your executives in future years. Thank you so much, Mark Mowrey

Bob Nall

Had an issue with our garage door keypad. Colby was dispatched. He completed the task, noticed a damage problem with one of the the roller tacks, suggested a repair, which I approved, ordered the part and completed the repair. All of this with 24 hours of my first call to Precision Door Service. Precision did the original door replacement for me in 2023, so that's why I went back to them. Very happy with them and their service and highly recommend them.

Mark Seligman

Excellent service and very helpful maintenance suggestions

Hall Boyer

I had Precision garage doors out to inspect my 2.5 year old garage door installed by another company in town that is now under new ownership. Chuck H was my tech, and after some small talk he got to work doing an inspection. At one point during the inspection he found my end bearings had some play, and he replaced them at reasonable price in under 20 minutes. Chuck at one point told me "I love my job, it's the best job on the planet". That right there made me a lifetime customer. Thanks precision garage doors, and Chuck H!!!

Sharon Vaughan

Prompt and efficient service.

Susan Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

this is the second time my garage has broken and they came out both times promptly and fixed it efficiently. Ver pleasant fellow who came today.

Bob Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule online and quick, efficient service! Brian did a thorough inspection and provided options for servicing and repair! Thanks for extending the life of our garage door!

Ron Weber

The technician did a perfect job. He was very helpful.

Sharen Suzuki

Love the experience I had with Precision Door Service The technician was a professional. Figured out the problem right away,Had my garage door fixed in no time at all. Thank you for your accommodating my needs Respectfully, Sharen Suzuki

Mark MacPherson

The installer was professional, courteous, and thorough. He was patient with my questions and did a great job.

Bert Barends

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision garage door service for 17 years and are very happy with the results of the service.

Gary B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, Precision is so prompt, accurate and reliable. Been using them for over 3 years since moving here from the Midwest. Scott, the lead service tech is amazing; great at diagnostics and explaining how to maintain and operate the control parts. Cliff in management scheduled the service within 1hour of calling in. A+ as usual from Precision.

Jeff Nitschke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vance was awesome!! He got our door fixed quickly and was very polite, helpful, and courteous. He inspected our door and gave us a few options with prices before he started. He explained everything very well. I would definitely recommend Precision Door to anyone looking for garage door repairs!! Thanks again, Vance!

Carol Simpson

Chuck came out the same day we called, which was very convenient, and he was great! Chuck was very knowledgeable and fixed the problem with the garage door. The price was very reasonable, and we would recommend Precision Garage Door to anyone needing work done.

Denise Seligman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and excellent service. Richard was very knowledgeable and efficient in replacing the worn out door lock box and bearings and springs showing wear. He had to make an extra trip to the warehouse for the lock box. He did all this in record time!

Jonathan Hopwood

Jackson, the specialist who came to our house on Sunday was amazing! He explained everything, gave us options, and then worked quickly and competently. We’re pleased we chose this company. They are well-represented by Jackson!