Garage Door Repair in Portland, OR - Page 18

Sandy Boardman

Great customer service with Cody; design process easy with Cody's prep in advance of our estimate meeting. Completion of doors and install scheduling was seamless. Unbelievable how new garage doors can update the look of the exterior of your home! Precision Garage Doors is the way to go.

Bjorn Gullaksen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice technician. On time and efficient.

Stephanie Friel

Had an issue and called the office. Stephanie went above and beyond to fix the problem. Beyond professional and friendly. Highly recommend!

Connor McBride

Same day service and repair, reasonable prices, excellent customer service. Vance was our guy, and he did a fantastic job of explaining the issues and our options. He was communicative and showed us everything he intended to fix and why. Will definitely call again when we need the future repairs.

Lexxie P

Let me start with saying the installing crew was great and the garage door itself is nice. HOWEVER customer service and communication is terrible. A garage door replacement that was suppose to take 5 weeks from the day we ordered to the finished product took 15 weeks. They rescheduled 3 times. The first two were because they claimed they only received half the panels/they came damaged. They cancelled both of those the evening before they were supposed to go arrive early in the morning. They finally came to do the project and had the wrong materials, we paid extra for the top window panel. We then needed to reschedule for that and they made us wait another 5 and a half week. We were told they would contact us to schedule that and they did not, I needed to play phone tag as Gary would not take my calls and would tell me he would be at lunch for half the afternoon. Gary only blamed the company they got their materials from and told us he would be letting his supervisor, Alvin, know about this and would contact me about a discount for this nightmare turn around. We never heard from Gary or Alvin. I will say after the first cancellations we were told we would receive a discount but we didn't get that until they cancelled a second time and we had to tell them we never got compensated. I would rather pay more than work with them again. I wont be recommending Precision to anyone

Jill Cornejo

Highly recommend Precision garage doors. Brian was prompt and efficient. He explained the process really well. We are very satisfied customers!!

Dorothy Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Jeffrey Powell-Jenkins arrived on time and completed adjustment to the slide lock mechanism quickly to my satisfaction. Thank you

Eric Moore

Awesome customer service!

Virginia Kirby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with Precision; from my call to make the appt to the service provided by Beau J. He arrived when he said he would, was polite and professional. He listened to my concerns, answered my myriad of questions, and thoroughly explained available options. After deciding on the option I wanted, Beau set about getting all the work done. I’m so excited to have a fully functional garage door opener and related improvements after opening/closing it manually for nearly 15 years! I would definitely recommend Precision Garage Door.

Yong Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Late last Saturday afternoon, I found that one of my garage opener’s springs was broken. I called Precision Garage Door and got an appointment the next day morning. The Technician Nick Rasley arrived on time and gave the system a thorough going over and report back to me with recommendations, prices and discounts of different levels of repairs. The options included replacing one spring, two springs, rollers, cables, … and the motor. Because the springs are seven years old and the motor is over twenty years old, I end up replacing the whole system. Now it runs smoothly the best I have ever seen. Precision Garage Door offers quick response, excellent technician, good price with discount and warranty.

Ana Joa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professionalism, highly skilled and knowledgable. Very polite, Thank you Jackson

Josh R

Very quick to schedule. Same day service, tech was on site within 1.5 hours of original call. Had all repairs done and working perfectly in about 2.5 hours. Broken spring repaired and old opener removed and new one installed. Very happy with end result.

J Hackbarth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service and on a holiday weekend, outstanding! Vance was very helpful explaining options to remedy the problem and everything he had done to fix it. I am a very satisfied customer.

Tim Johnson

The technician showed up on time and repaired the door quickly and explained everything he did.

Shirley Henrichsen

Sam did a great job installing new weather stripping in our single-car garage. We booked a maintenance visit and wanted to see how much it would cost for the weather stripping. It was very reasonable and completed on a subsequent visit. Looks so much better! Sam is very personable and professional.

Tom Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so pleased with the professional, polite, efficient and knowledgeable assistance not only with the initial installation but also my silly followup questions. I strongly represent this company. Tom

Marilyn Milani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bryan and his assistant Jacob did an excellent job with our garage door, carefully and clearly explaining each step they took.

Claudia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be more pleased with the service I received from Vance. He is very professional and knowledgeable about the product and the installation requirements. He made the process pleasant and easily understandable. Thanks to Vance, I feel very confident in the performance of both the garage door and the opener.

Stephany Harvey

I called Precision Door and a technician was out there in an hour or 2. I was impressed. And their prices were great. They replaced the spring that lifts the garage door.

Todd Oliver

Jeffrey was our technician and he did a great job. He took time to explain what he was doing and the difference options available. He was very knowledgeable and professional. I also appreciated the next day service. Thank you.

Marion Bondarowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jackson installed the Liftmaster 6690L Smart opener complete package and did an excellent job replacing a 16 year old opener. I couldn’t believe how quiet it is now. He also explained everything clearly so that I could decide which way to go with my decision. After seeing the commercials for many years, I’m glad I picked them.

Cathy J.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service responded quickly late Sunday afternoon. The technician, Nick, was very professional; put in new springs and inspected the entire system to be sure everything was in good condition. Excellent and efficient service, reasonable cost; will use them again if needed.

Perry Johnson

I called and one of them to do a tuneup and when David got here, he pointed out right away. I had a broken spring and actually showed me the other issues with my garage door. Worn bearings On both sides anda bent rod and a worn center bearing. Give me a great price and was very knowledgeable and super friendly and explained everything before I okayed the work. I would definitely recommend and I will always use precision door or any of my garage door needs. And hopefully if I ever need them again, they would be my service technician. 5 stars across the board!

Gaby Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your excellent service! Our issue was resolved in HOURS! Thank you!

Linda Appert

Technician was courteous, friendly, knowledgeable, and competent. We were very satisfied with the work he did.

Ron Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our problem was solved quickly. The serviceman was polite, professional and kept us informed. We would definitely refer your company. C. Smith

Jeremy Tompkins

It was a pleasure having David “Hollywood” Heath come and repair my decrepit garage door. Along with being knowledgeable and professional he was friendly and I felt like I was having a friend visit. After a couple short hours my 50+ year old door is operating better than it ever has before and I know who I’ll be calling if I ever need help again. Thanks guys!

Troy Webster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

fixed my noise issue and gave me ideas for the future great service. Troy Webster

XIAO FENG CHEN

Fast maintenance and good technology.

Annette Armony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision Door Service Precision Garage door does not disappoint when it comes to customer service. I called Brad Blocker and he put me in touch with Scott Kern the technician who would be coming out to fix my door. Scott sent me a picture of himself and the time he would be coming to my house. This I found very reassuring due to the fact that I would be aware of who was representing Precision for the appointment. Scott Kern called and introduced himself informed me he was at anther job and would be at my house by five o'clock to fix my garage door. Scott was right on time and with in 20 min the door was fixed my garage door opener now works, both springs on the door were replaced and my garage door is working properly again. This was done same day the garage door went down with a big bang. In this day an age I find that customer service is lacking in so many industries but I now know that Precision Garage Door Service holds a standard of excellent service and understanding of customers needs. Scott Kern is a very good representative of your company he was kind, courteous and even remembered working on my brothers garage door. Thank you Precision Garage door Service for taking such good care of a vey happy customer.