Garage Door Repair in Wilsonville, OR - Page 2

Paolo Petines

Repeat customer. Precision Garage was able to send help within 2 hrs of me reaching out. Joe Igla is awesome and he works fast. Highly recommend.

Heather

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My spring broke and Precision was able to come same day which was great. However, my garage broke in the down position which left a tight fit for work inside my garage. I replaced both springs per their advice, rollers, tightened chain, and greased everything up. Although it seemed to have gone well, I’ve found the following: -garage door stopped working a week after initial repair as the trolly jammed -my car headlight coincidently went out right after my appointment -my power washer which was being stored close to the door coincidently is now leaking oil -I found the broken spring piece and suspect that it was dropped, possibly hitting my car and power washer -hole in my dry wall -my gear needs replacing which was not mentioned during my appointment I also did not get a good feeling when the tech asked what I did for a living before he charged me for repairs. I also would have been happy to help and avoid any damage if I would have been asked. I get that I was an add on at the end of the day and the tech wanted to be done. But overall, not a good experience.

Wayne Laird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey was professional and on time. Did a great job of on fixing our garage doors and installing new garage Lift Master openers

Nancy Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The absolute best customer service I have experienced since living in Wilsonville for the past 7 years. My email request was responded to immediately and Scott ,the technician, was here the next day at the time promised. The installation took less than an hour and Scott gave me a complete explanation of the garage door opener system. It is such a pleasure to get great, honest, timely service. Thank you, Nancy Kelley

Don Herron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called as an emergency situation on Saturday- cars in the garage and could not open auto or manual. Customer service responded with tech available in few hours. Within two hours the the tech text that he was on the way. Reviewed options/ cost for repairing (was very detailed and clear as to options) that could be completed in approximately two hours. Tech completed and reviewed what he did. Everything worked perfect. Would call this company again and recommend them.

Michaela Kleinert

Great experience! Chuck was kind, funny, easy to work with, and fast. He had the door up and running again in about half an hour. Highly recommended!

Jamie Kadaja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were very informative and professional. Best $1500 I’ve spent… such peace of mind knowing my garage door is done right.

David D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule and Hayden did a great job of explaining what he thought needed attention. Gave me my options and let me make the final decision.

Charles Elder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician removed wall board along the top and sides of the garage door. The studs and the gaps between them are now exposed allowing outside ambient air to flow into the garage. I will need to hire a contractor to replace the wall board that was removed in order to seal up the garage and restore the status quo ante. This will have to be done at some point in order to sell the house. I cannot recommend your company because of this.

James D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On a late Sunday afternoon, I heard a loud crashing sound from within our garage. It turns out the coiled tension spring had snapped in two. I looked online and decided to book an appointment with Precision Garage Door Service. I was surprised to see that I was easily able to schedule an appointment for the very next morning between 10am and noon. The online scheduling was convenient and easy to use. The next morning, I was contacted via text at 930am and told my technician (Chuck) was on his way. Chuck was prompt, courteous, and extremely knowledgeable. He quickly assessed our needed repairs as well as the overall condition of all components and provided us three estimates ranging from minimum repair to complete overhaul. Our house is 15 years old the garage door and components were all original. It shook, banged and vibrated every time it was opened and closed. But not anymore. It is now whisper quiet and no more vibrations. Once everything was installed and working, Chuck took time to explain how to operate and program everything, provided preventative maintenance tips and cleaned up afterward. I am impressed with Precision Garage Door Service, and I would not hesitate to call them again.

Jennifer Petrjanos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling online was easy. Luke Dials was my technician. Prompt, professional, and helpful. Gave me a detailed estimate and explained the work that was done. He went above and beyond and programmed my car with the opener. Thanks Again!

Erika Miller- Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck provided excellent same-day service. He was polite, personable, efficient, and thorough. We couldn’t have asked for a better experience. Thank you, Chuck!

Adam DeSemple

Brian and his colleague were extremely helpful. Diagnosed the issue, were friendly and professional. And they did the repairs in a very efficient and timely manner. We will be using Precision Garage Door Service again in the future.

Gary Glaze

I was told by the installer they didn't have the proper tools to finish the job in one day, and that "someone" would be back to finish it. No one ever came back.

Chris Freck

Arrived early, did quality honest assessment and stayed to be sure things were done right the first time.

Mike Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have used Precision Door Service. The first was to install a new garage door opener and second was to replace broken spring. In both cases, the tech was polite, on time and professional. Today, David repaired my broken spring. He was there in less than an hour after of my call. He spent time to explained everything. I had him add some new rollers and the entire job was complete very quick. He cleaned up after the job. My garage door is now fixed and quieter than ever ! Just like new! Thanks David and the team for the quick and professional response. I will definitely use them again. You should give them a try!

Russ Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey, was on time and called first thing in the morning to notify me he was on the way, greatly appreciated that. He explained everything well before starting the job. Jeffrey was professional and courteous. I will use again for future needs and will recommend to friends.

Jean Brault

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professionalism, knowledgeable, on time. Trey was thorough on his evaluation and suggested solutions, good communications skills. Finished the job in a timely manner. Happy to recommend Precision to others.

Jeff Munro

Nick was prompt, professional, and efficient. Highly recommend.

Tami Stehman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicholas was very responsive and timely in his communication prior to the appointment. When he arrived, he quickly diagnosed and remedied the problem, as well as assisted me with programming my openers as a courtesy.

Rachael Martinez

I Requested an appointment online and a tech was out to look at my garage door the next day. Jeremy did great explaining what was wrong, explained all the options, and got to work right away.

Scott Eave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service. Brian and his partner did great work, very personable, timely, etc. Our garage door has not been this quiet since it was newly installed.

Sandy Mc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service we received. Called at 4:30 on a Saturday. Technician arrived the next morning at 8:00. Quickly discovered and solved the problem. And serviced both our garage doors.

Erika Knepper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician today, Chuck Hunt was awesome! Not only was he kind and courteous, but he went above and beyond to get my two garage doors working really well so I can move forward with selling my house. Thanks again, Chuck! You're the best!

Richard Bilger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great technician. Friendly and knowledgable.

Gregg Kahle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate Precision because they arrived less than 3 hours after I called them (another company wouldn't commit until the following day) and the repairman, David, was just excellent. He talked about all the issues, very patiently, so that I felt very satisfied with what he did and the outcome. I would, without hesitation, recommend Precision to anyone else with garage door problems!

Susan A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert is a top-notch member of your service staff. I didn’t know why my garage door opener did not work. He figured out the problem and advised me on how to keep it working. He also explained what to watch out for with future problems. Next time I will call for Robert. Thank you, Robert.

Sharon Milne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve done business with Precision for about 7 years. All their technicians are polite and professional. The price is reasonable and I never feel taken advantage of. I will continue my relationship with this company.

Terry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was the first time I have used Precision. It was easy to make an appointment and Jeffery arrived early, which was great. He was very friendly and efficient. He replaced the springs and bearings on my garage door and made sure everything was in good working order before he left.

Brian Holscher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck was very courteous and knowledgeable. He was able to give us a bid and do the work the same day. Very happy with the results.