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about Precision Garage Door
Precision Garage Door of Portland ORhas received 3985 reviews, averaging 4.96 Stars:
Fairview, OR
Beaverton, OR
Del was very knowledgeable and did quality work. He came to replace the lower brackets, and talked me into getting new cables as well. He showed me where my existing cable on the left was starting to fray (which I missed) and identified why the bracket and cable were becoming worn. I put the Precision sticker he gave me over the one of the people who installed my garage door.
- Marty J.
Camas, WA
Very professional and fast service.
- Alain G.
Portland, OR
Replaced broken springs and hinges.
- Russ T.
Camas, WA
I wasn't surprised that I had an inferior garage door opener, but I was entirely satisfied that the Precision Door team knew what was best for me, provided an ideal solution to my problem, and did the work in a timely effective manner. I've always been a "middle-of-the-pack" consumer, but my technician convinced me that, though a lower-cost solution was an option, a higher priced package was going to be better for my needs. He did this without any pressure, and was extremely knowledgeable about my options (including their benefits and their drawbacks). I know my decision will mean I NEVER HAVE TO WORRY ABOUT MY GARAGE DOOR, OR MY SAFETY AGAIN.
- Robert B.
Tigard, OR
Mike did a great job explaining the problems with our door and gave several options so we could go with the one that fit our needs best.
- Chad F.
Sherwood, OR
5 stars...took a while to get here...but totally understand sick employees and running behind...not a problem. I do have to say that Del was PHENOMENAL! I really appreciated the thank you note and his caring and attentive nature. We will definitely pass on your name to neighbors and friends. Del had to replace our spring and cables. He took very good care of us! Thank You to Del!!!
- Ilana M.
Portland, OR
We purchased a new garage door opener and had our existing garage door serviced/repaired. Our service technician, Del, was prompt and professional. Prior to beginning the work, he thoroughly walked me through everything that would be done. Once the project was complete, Dell also thoroughly explained how our new product worked and ensured I had no further questions before he left. Great experience!
- Dena G.
Hillsboro, OR
I give service and satisfaction for this company 5 stars, they called when they were going to be late, and when arrived tech was professional, quick and solid.
- Steve C.
Lake Oswego, OR
I appreciate the quick response to my call. A Saturday visit wasn't necessary, but it was very helpful. Mike was fantastic, giving me honest and candid advice about the repair situation. It was also nice, knowing he had worked on our door before.
- Joe D.
Beaverton, OR
I was incredibly impressed with Precision's professionalism from start to finish. Two minutes after I used the website to make an inquiry (at about seven at night, mind you), someone called me. Not only did she offer to have someone out at eight o'clock the following morning, which I could not do, she was able to accommodate my schedule with no extra charge for weekend service. Brad, the man who fixed my door, was extremely knowledgeable, efficient, polite, and professional. I would say he went above and beyond. These days, Iâ??m so stunned to find good customer service. Precisionâ??s customer service is amazing. I would not hesitate to call them again.
- Maria S.
Vancouver, WA
Sam did a great job. Inspected my broken garage door, explained to me what was needed and did an excellent job fixing it. I would gladly let him in my home anytime.
- Dan P.
Happy Valley, OR
Excellent response to fixing the spring on the garage door which seems to go out often. We are considering replacing the opener in the next few years and will call you to do it.
- Judy T.
Beaverton, OR
This is a short note to recognize Precision and its technicians for their commitment to high-quality customer service standards. Mike P. is not only thoroughly knowledgeable in his field; he's also exceptionally gifted at educating the customer about the service performed, alternative options, and answering complex questions in plain english. in short, courtesy and efficiency at their best. we can't wait for our garage door to break down again so we can enjoy your fabulous service once more! :-) thanks much Mike K. CL, FBI (ret.)
- Michael K.
Portland, OR
I have been impressed with precision garage door company for the 10 years I have used them!! They installed a new door last year and have always had very good techs and even the person answering their phones is knowledgeable and polite as well-- I would definitely tell my family and friends to use this company--I give them 10 stars if i could
- Marlene P.
Sherwood, OR
I have used your services twice now. I am still very impressed how quickly I was able to have our garage doors fixed. Repairs each time were done to my satisfaction. The serviceman both times was very professional and courteous. He did a complete door inspection, lubed several parts in addition to fixing the broken left spring. He also pointed out some of the weaker manufactured part that came with the original door and offered to replace these to avoid issues in the future which we gladly did. I would recommend your company to anyone and will gladly use your services myself again if needed.
- Greg J.
Tigard, OR
Del was our tech. He phoned when he was going to be a tad late. He explained the process, teaching me how a garage door works. He was fast and efficient. He then told me what to look for in the future, should the door need further attention. He taught me how to lube it. He was awesome!
- Lori W.
Lake Oswego, OR
I cannot think of anything for which I could complain. Response time, repair, politeness of the technician etc...were all very favorable.
- Tom F.
Beaverton, OR
The spring broke & it was still under warranty. Also had a coupon discount for the service call. Sam was very professional & gave me some choices when I can afford a new garage door. Thanks Sam ! I would have given 5 stars except for the same day service did not apply to me. The spring broke the night before & I did not get the service until the morning after. It must have been a busy night. I would definitely recommend Precision to my friends & will use them when it's time for a new garage door to be installed.
- Michael F.
Tigard, OR
Your internet ad advertised repair and you listed a Tigard location. I needed my garage door repaired quickly. I E-mailed precision Sunday night and got a call back soon after I E-Mailed my problem. An appointment for the next morning was set up. The technician was more than capable and explained his services in detail.
- William B.
Gresham, OR
Mike did a great job, five stars.
- Greg F.
Portland, OR
Excellant service and education.
- Todd E.
Tualatin, OR
I called Precision because we were having trouble with our garage door staying down. They sent out someone within a day of calling. Mike, the tech, explained what the problem was, why it was happening, and what was needed to fix the issue. He explained in terms anyone could understand and within an hour the issue was fixed. About a week later I thought the issue was still happening and Mike came out again to take a look at the problem and discovered we had a problem with one of our remotes. Mike again explained the problem with the remote and didn't charge a 2nd service fee. I would recommend Precision to anyone who has a problem with their garage door as they have excellent customer service and will go above and beyond to help.
- Justin S.
Beaverton, OR
I thought that Mike and Sam were very professional and thorough in analyzing , recommending, and completing the repairs to the garage doors.
- Gene N.
Portland, OR
Brad did a great job! On time, informative, and priced and quoted. Thanks.
- Peter W.
Beaverton, OR
Your service was excellent. Brad was efficient, friendly, and professional. He explained everything thoroughly. I will definitely refer my friends to you, and call you the next time I need your services.
- Linda W.
Lake Oswego, OR
Technician was personable, efficient, and readily explained the operation of the new door opener. He also removed and disposed the old door opener. We had used Precision some years ago for repair of the door opener and were pleased with the work and called again when we had this problem.
- Sarah N.
Portland, OR
I found Sam to be hardworker, responisble, and extremely dedicated. The kind of a person that takes great care in doing the work right. He came over on Saturday, and then came back on Sunday for no additional charge, only because he thought of something that could improve his already first-rate work. I recommend him and Precision Door Service without reservation.
- Ronit Zusman
Beaverton, OR
Service was quick, and great.
- Jeff H.
Tualatin, OR
Service tech first class, might think about making him the instructor for all techs................
- Tom L.
Licenses
OR CCB155248
WA Reg
PRECIDS971KH

Brad was very good at assessing the problem, finding the best and cost effective solution.
- Lisa H.