Garage Door Repair in Portland, OR - Page 20

Arthur Gutnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated that we semi-"escalated" the appointment since I had invested $1000 for all new parts with a 10-year warranty in September 2023 which resulted in a "no charge fee" for today (normally with a warranty there is a base fee to pay). Luke had another technician with him, but Luke being one of the main trainers for Precision pointed out many flaws that were from the original installation and fixed issues that may or may not have been noticed (that should have been corrected?) back in September 2023. So got some answers to why the relapse happened but additional answers to why my garage system keeps "failing". Another discovery was how the track bar was rubbing against the top of the door itself due to the lower ceiling. I am glad there is a company that can take responsibility for their work, but also be professional to inform me of how the work of initial installation was completed and why the issues came about again. I think the project itself was more than ever anticipated, but I would honestly rather have Luke service all 20 of our garage units over the original installation company (unnamed) to help guarantee the work will last 15 to 20 years since it only has been 8 years. Showed how to properly apply lubricant spray to joints and pin areas of the rollers. Took additional time to fix the wall-mounted remote to fix the electrical line and secure it more properly to the wall.

Roger Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Were they helpful, courteous and professional.

Jay Holzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been my go-to garage door repair company for decades both in Portland and Seattle. Appointments are scheduled promptly. The people that show up always seem to have all the equipment they need in order to fix what is wrong no matter what type of garage setup you may have. Today was no exception.

Karen Bockelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had two technicians Luke and Steven who worked on my garage doors. One door had stopped working altogether. They replaced the springs and other parts on both doors and serviced them, gave me a 10-year guarantee on the parts. Luke was personable, explained everything that would be done, gave me a free can of garage door lubrication with instructions to lubricate 2 times a year. He also gave me a 10% senior discount which is so appreciated. They gave me excellent service and explanations. Thank you. Karen Bockelman

Larry Pedersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Lift Master garage door opener after 22 years decided to give up but Precision Doors was caring they sent Hayden Out to install our new Lift Master the same afternoon, now that’s what I call SERVICE! Hayden is very professional and caring he made the job look easy and our car would not connect to the system however he wanted to give complete/excellent service and he said he would be back the next day with answers, my car connected so no problem, he came with Hunter and together they found BMW was the issue they didn’t upgrade the 2015 car as they said but these two caring professionals did find a solution and solved our issue Hayden is so outstanding he won’t stop until everything is 100% perfect and customer is happy! He’s a very efficient young man we appreciated how he explained everything to us. Do call and use Precision Doors they don’t stop until your job is 100% complete to the customers liking.

Steven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring snapped and we called Precision Door who came by the next day. Gabe did a great job! Fast, clean, and super kind explanation on best maintenance. Highly recommend Precision Dood Service and thank you so much!

Cecily Scholibo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was so professional and helpful installing garage door openers and remotes. He programmed and completed in only a few hours. Thanks Joe they work great. Cecily Scholibo

Brenda Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had the pleasure of meeting and working with Luke and Levi. Two great guys who were a joy to work with. They were very easy to talk too . They did great job explaining the options and needed repairs and they did an amazing job installing my automatic door opener and fixing my huge garage door. Thanks Guys it was awesome having you here today. Highly recommend Luke and Levi for your garage door needs!

Debbie Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Very informative. Highly reccomend this company.

Kristina Holm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was an excellent technician and performed the repair quickly and efficiently, as well as adding a keypad opener. Very professional and friendly.

Ryan Bondi-lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company and the people that work for it are just awesome!!! We were gathering a few quotes and precision was the least expensive, and we didn't sacrifice service or quality. The service from sales to installation was smooth. They were very helpful at recommending some ways to help keep water out of the garage besides the wonderful new doors. My only issue is they only do garage doors because I would hire them for every repair job. A wonderful experience and great value.

Jeff Joy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service Showed up right on time Would definitely use them again

Greg Moravan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, next day service! Brian, my installer, was no pressure, He was pleasant to deal with, and I appreciated him taking all the time needed to do a really nice installation. Thanks Brian!

Jared Wick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a wonderful experience with Precision. I called and had the door fixed the next day,. Their customer service was exceptional. Brandon fixed my garage door and got me squared away in no time. I would highly recommend them for any garage door service.

Joni George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always! Quick to respond. Pros on the job. Always very nice people. Would not call anyone else. Get the lifetime warranty it sure comes in handy!!

Christie Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service same day as our call. Technician asked if we had service warranty. Sure did. He fixed our door as good as new. Thank you for having qualified and efficient people.

Jared Worthington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was prompt, professional and very efficient. Would highly recommend!

Alan Beyerchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Immediate response to door stuck in open position. One call produced a tech in just over an hour, who was personable, responsive and competent.

Richard Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, had all the parts, got the job done and cleaned up. No problems

Alexandra Vidal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an excellent job explaining what needs to be done. Well done job! Happy customer

Michele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe arrived promptly, answered all of my questions clearly, quickly assessed and repaired my door, and was just, generally, helpful and pleasant to interact with.

Robert Evenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was very professional and fun to work with. The garage door really works now.

Alex Kogs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage door exceeded my expectations! After a break-in, I needed same-day service to replace garage door key pads and clickers. I called Precision, and they quickly and politely answered all of my questions, and had a technician named Marcus at my house within the morning. Marcus called me on his way to provide an estimate of arrival. He arrived on time, was very friendly, and provided prompt and thorough service. He answered all my questions, provided multiple options, and did an all-around great job. I highly recommend and would use Precision Garage Door again.

Jan Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 1:15 p.m. yesterday my garage door suddenly wouldn't open -one week before my house was to be listed for sale. Based on a friend's experience and my realtor's recommendation, I called Precision. Brittney was very helpful and efficient in gathering information, then said there was an open window from 2:00 - 4:00 that same afternoon! At 1:50 I got a call from Luke saying he would be there at 2:20. At 2:15 he pulled in the driveway, friendly and easy-going, asking me questions, assessing the problem, then gave me 3 options. I chose one and he went to work - replacing cables and rebalancing springs - done in less than 30 minutes. He even programmed new remotes I had bought elsewhere and helped clean up behind a cabinet that had to be moved. Luke definitely knew what he was doing, and his customer service was above and beyond. I wish every company was this competent and responsive - very impressive!!

Donna Neusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was on time, friendly, professional and efficient. He did a quality job installing a new spring and bearings for the old door. Thank you Scott!!!!

Daniel fredrickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to thank Brandon for the excellent service he provided. He was very polite, on time and he fixed my door in a timely manner. He also made recommendations as to extending the life of my door. I will use Precision Garage Door service in the future.

Deborah Boutinen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service experience today. Very appreciative of the time and care spent to upgrade/maintain my existing door system for better performance and overall life of my garage door. Thank you and will certainly use again for any routine service needs.

Tyler Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door unfortunately had some older components that failed, rendering it inoperable. Gabe came to my home the same day, walked me through several service options, and fixed my unit that day/restored it to operations. Really appreciated the same day service and very thorough explanation/work quality, would definitely use Precision Door for any future issues as they arise.

Josh Crabbe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was amazing. He explained the problem and delivered exactly as he said he would.

David German

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service from beginning to end. The team called me right away after I submitted a service request and were able to arrange to have one of their technicians come out over a weekend. Joe was professional and super helpful and quickly fixed our garage door and installed a new keypad after providing me with a range of options. It’s heartening knowing there are still companies out there like Precision with truly excellent customer service.