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Luke D
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Average: 4.96 stars
Luke D's Bio:
Raised in Hillsboro Oregon, Luke enjoys spending time outdoors and hiking in the great NW. He also enjoys working on cars and in particular builiding an off road 4-runner. He is an animal lover and owns a 5 year old dog named BEAR who often rides along with Luke to service calls. Luke's favorite part about the job is seeing a customer's reaction on a job well done!
Portland, OR
NE Portland, OR
Second time customer. First time was a repair/adjustment on my door and replace a door opener; the second time was to install a door for my daughter (physical layout of garage required three possible scenarios which I needed to run by my daughter for her preference.) Both times, the (different) technician was friendly, knowledgeable, and did his work professionally. I appreciate all costs being laid out for me with no pressure by either of them to 'upsell.'
- Tom Lefler
Hillsboro, OR
Would highly recommend your company, service excellent!!
- Linda Pellum
Troutdale, OR
Great Customer service. We had a problem with our door closing. We called Precision, they sent a tech person out, and within a half an hour the garage was door issues was fixed. I like that the tech person, explained everything to me in detail. Fast, easy and at reasonable price.
- William Putnum
Hillsboro, OR
Luke was terrific. Saved us money, concerned about our future needs, and just a nice guy. He is my recommendation to my friends!
- Tim Moe
Gresham, OR
Great job done by Luke today. He was polite and efficient.
- Frank Leonard
NE Portland, OR
All my expectations were met and we received excellent service from technician Luke. He arrived within the time frame expected and completed the installation of a new garage door opener within a very short time frame. Since the device he replaced was very old Luke took the time to explain how all the new bells and whistles worked on the new opener. Very happy with the product and can’t say enough about Luke’s good work.....I recommend precision and if he is available ask for Luke to do the work.
- John
Beaverton, OR
Luke was very knowledgeable and quickly and efficiently identified and fixed my problem (broken torsion spring) and got the garage door working again in about an hour.
- Jason Boire
Wilsonville, OR
Luke called to let me know he was on his way and we talked about problem(s). He was the best! He took his time to explain all my options, fixed what was broken and made sure I understood how to operate everything manually (in case opener stopped working). He was extremely patient, polite and understanding. Great experience!
- Suzanne Rinehart
Portland, OR
On time, efficient, patient, kind and knowledgeable staff!
- Susan Sherwood
Portland, OR
We have had Precision service our door a few times. It is very quirky - big door, low ceiling, crooked floor. We had a disagreement about price on the most recent service in early 2018, and Stan was understanding and dealt with our concern in a straightforward and fair way. A test of a good business is how they deal with client concerns, and Precision passed the test well.
- David Chen
Portland, OR
Took a shot in the dark and went with Precision based on professional and informative website. Turned out to be a good experience, from accommodating sales staff to professional and efficient technician (Luke). Don’t know if pricing was competitive but seemed within expectations and prompt service made it worthwhile. I would use again anytime needed.
- Roger F.
Portland, OR
Very satisfied, Luke was outstanding!
- Don Higgins
Portland, OR
Had Precision install new garage doors in 2009. Did good job and will continue to use Precision. Luke explained to me it was the battery that was out in the pad. He changed it for me. He also lubricated the garage doors. Suggested they be done annually. He was very helpful!!
- Betty Atteberry
Portland, OR
One mornng to my surprise I found my car stuck in the garage as the door would not go up more than a couple of inches. I call the office and they had someone out to the house in 3 hours. I really appreciated that they not only got to me so quickly but had the door repaired in just a few hours despite having to call for an extra tall ladder. Luke was awesome. Very professional and clear about what the door needed and why. While I hope I don't need to invest any more into the door I'll call Precision again if I do.
- Laurie Hanly
Vancouver, WA
Good job eell done
- Peter Melhuish
Happy Valley, OR
Our house is for sale and we had a showing sometime between 1:30 - 2:30 PM. About 9:00 AM a cable on our garage door caught on one of our cars and pulled the top metal off our garage door and somehow broke/ruined the springs. I tried calling a couple of garage door repair places, and Precision was to first to offer to try to get someone here ASAP. While even that was not until well after noon, Luke, the repair person got right to work and had it all fixed by 2:00 PM, just as people showed up. Door looks and work fine now! Really, really appreciate the quick fix! We will definitely use Precision if we ever need help again!
- John Tangey
Lake Oswego, OR
You are sending email to the wrong person! I don't know how you got my email, but I did not get a garage door fixed. Please remove this email from your system: rachel.henne@gmail.com
- Rachel Henne
NW Portland, OR
We have been a customer of Precision Garage Door for the last 5 years and they have been amazing! I cannot recommend them highly enough. The first time we called them when our spring broke. The precision technician came and fixed the spring and we haven't had any issue with the spring since then. About two months ago our garage door became misaligned and we called precision again. Someone came and fixed it again and the door started to operate smoothly again, but misalignment happened just two months later, so we called them again. This time, not only they fixed the door but replaced the brackets, bearings, cables and bolts. They spent about two hours on the job and didn't charge me a dime for the service or the labor. Now that is called customer commitment. Precision guys are knowledgeable, customer-centric and each of the technicians we worked with are real gentlemen, so I feel pretty safe to call them home. Above all we recommend them highly and for our next garage door job we will call them.
- Sayed Hasan
Vancouver, WA
My garage openers were install by Precision in June of 2014 and were adjusted in October of the same year. Not a word was said at either visit about oiling the hinges, etc., by either tech. Yesterday the man was extremely helpful; I say man because either he didn't tell me his name or more likely he did and I missed it; I'm afraid I am very delinquent when hearing people's name - my problem! He said they should be oiled yearly which no one had said; he explained and I watched how and where to oil/spray. That is something I can't do, but it is certainly something my daughter or someone else can do for me. I appreciated that! A lot of service people don't tell the customer so to keep that customer calling back for simple tasks such as this. He was polite, did the task without dawdling, and explained the process of signing on a tablet rather than paper form. Send him back anytime!, I appreciate a company with employees like him. Thank you. P. S. In the "Service Performed" below, I think garage door opener maintenance is preferable to "repair"in this instance.
- Karen Robertson
Lake Oswego, OR
Thanks for a great experience! Luke D. was courteous and knowledgeable, and he managed to make the safety review and tune-up both educational and enjoyable! I look forward to upgrading my garage door with you guys in the future!
- Ross Sanders
Hillsboro, OR
Luke showed up just an hour after I had made my appointment. He surveyed the problem with my door, repaired it, lubricated it and was done an hour after that. Great service from a very competent serviceman. Thank you! (That's 2 hours from my call for an appointment until Luke was finished with the repair!)
- Randy Stone
Sherwood, OR
Have used Precision Door before, and they did a great job. Called today at 8 AM and by noon the service man was at my door. Completed the work quickly. Very satisfied with the work. Thank you for the quick response.
- Joy Czmowski
Lake Oswego, OR
The evaluation and service was completed by Luke. He was efficient with the work and did a great job explaining the work needed for repair. Thank you.
- Aneta Englund
Vancouver, WA
Luke came out did a great job of adjusting our door and fixing the cable and pulley. Nice fella looked over the entire mechanism of the garage door. Definitely would use them again if I needed him. Nice job Luke
- Matt & marsha Hewitson
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
Thank you to Luke for his excellent service.
- David Vaux