Garage Door Repair in Portland, OR - Page 38

rosalie dentler

Great customer service and informant too issue.

Duane Brudevold

The repair crew were upbeat and made the required repairs in very quick time. I am very satisfied with the repair work.

Paul Iscool

They do a good job overall and I like that they'll come even on a Sunday. What I don't like is they can lie/omit the full truth. What happened to "a name you can trust"? I had them come out once and they said id need new springs/cables one day (duh for everyone) but today they could fix my issue with new, bigger rollers. I did that for 400$. Less than a year later, they came back out and said the spring system broke. He tried to sell me on a new a package the included rollers, so i told him I didn't need those because his counterpart put them in less than a year ago. He said it's a package system so I had to buy the rollers. I said you're telling me your counterpart lied to me when he sold me rollers, and he said "kind of". No discount, no nothing. It's unfortunate, but I'll never fully trust them again because of this. I'll have them give me in writing when they do any work that I don't have to replace it again if another part has to be replaced. Just very sad I have to ask questions I didn't even know existed when they're supposedly the professionals.

David Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey was super!

Tom Eder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very knowledgeable and helpful and very courteous. The installation was done without a problem and done quickly. I'm very pleased with the whole process.

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on a Saturday morning and Nicholas was able to come out the same day. He quickly diagnosed and fixed my problem and didn't try to upsell me on something that I didn't need.

Jane Delker

Robert was efficient and technically knowledgeable. Very detail oriented and patient with us. Great representative..you are lucky to have him on your team.

Deborah Frierson

I scheduled an emergency service call on line at 4:30 a.m. due to garage door randomly opening and closing by itself and got an immediate confirmation for same day service. When the technician, Jeffrey Powell-Jenkins, arrived I was still freaking out about the door which had opened itself after 10 p.m. and stayed open until I woke up at 3:00 a.m. He calmly explained what he was doing to do to find the problem but the diagnostic tests didn't reveal the cause. I opted to have the opener, remotes, and exterior keypad replaced for my peace of mind as I had just purchased the house. Jeffrey's customer service skills are superb. He deserves a medal for his patient and empathetic approach to a freaked out old lady.

Matthew Hutchison

Your installer Scot did a great job on the installation and we very pleased with look of our new door. I highly recommend your to anyone looking foe a new door.

Richard Rowe

Great service and professionalism. Overhauled the critical items, springs, bearings and installed a new much quieter opener. Very happy!

Paolo Petines

Repeat customer. Precision Garage was able to send help within 2 hrs of me reaching out. Joe Igla is awesome and he works fast. Highly recommend.

Tall Aaron

Professional, caring, an all around impressive service rep that highlights an equally impressive company. I would recommend them for anyone around.

Bill Triplett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Team member Brian was able to come out the next morning (Sunday) to address multiple issues regarding my garage door. I was given multiple options to improve the opening and closing of the door. Brian was very professional and knew his trade well. I highly recommend Precision Garage Door Service.

Liz Martinsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was timely - a late Saturday phone call led to an early Sunday repair by service technician, Nicholas Alby. Very knowledgeable and courteous service! The broken spring was replaced, as well as rollers and bearings, and now the garage door is operating smoothly. We appreciate the prompt service!

LM

I was leaking in my garage from under the door. They came out the same day and replaced the seal. They were great at explaining everything to me. I am very satisfied and will definitely call them back for future repairs.

Michael Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Availability with good service

Leonard Stadler

We discovered a problem with our garage door opener, got a very quick appointment, and the tech arrived promptly. He texted his photo to confirm he was on his way so we knew who/when to expect him. He was very professional and friendly, had all the tools to get the job done. Great employee and great kid done!!

Joe Yoakum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was personable, professional, very helpful and efficient. I would not hesitate to request him as my Technician if needed in the future. Thanks !!!!

Gary Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service, same day appointment.

Darrell Wells

Great field technician (Colby Diaz) !! He was on time, communicated professionally, presented multiple repair options and explained the advantages of each option and completed the repairs quickly. I want Colby to be my service technician for any other repairs I have in the future.

Tyee Carr

New garage door installation was great. Exactly what we wanted.

Caroline Carr

We had an incredible experience with Precision Door Service. I called yesterday looking for advice on a quieter garage door opener, and they were able to come out the same day — inspect, walk us through options, and complete a full installation on the spot. Jackson and Vance were absolutely wonderful to work with — professional, friendly, and incredibly knowledgeable. They took time to explain the different options, made thoughtful recommendations based on our needs, and never rushed the process. The result exceeded our expectations. Our new opener is unbelievably quiet, the door runs smoothly, and we even got great bonus features like a built-in camera and extra lighting. After the install, they set everything up for us, programmed our cars, reset the keypad, and made sure we understood how to use every feature before they left. From start to finish, the whole experience was seamless and impressive. Exceptional service and a fantastic team — we truly enjoyed working with Jackson and Vance and highly recommend Precision Garage Door.

Leda Garside

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer services, very flexible with my schedule. Technician notified me that he was on his way. Technician asked questions about the issue, assessed and explained the repair needed. Happy with the service rendered.

Kenneth Ogburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Quality Work. Thank you Colby SFC Yes!

George Condy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic next day response to our garage door problem on Thanksgiving. Joe the technician was very professional and knowledgeable.

Khalid Wahab

I had made multiple appointments for quotes but I was very impressed with professionalism and very transparent communication and pricing so decided to have Robert install a replacement opener and spring system while he was there, along with a few other items that needed replacement. He stayed and made sure my app was setup and I understood how to use the system. Much appreciated, as you can imagine. Now I have to cancel the other company’s appointment, not a bad problem to have.

Steve Hammond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a new opener, spring, and related hardware installed last January and wanted to have it inspected and adjusted prior to Winter. We were able to get an appointment the same day we called and our tech was great about keeping us informed as to the time he would be on site. The service was excellent as he adjusted the spring tension, opener arm, and lubricated all the necessary fittings. We were really appreciative that Luke answered all our questions and explained what adjustment were made and why. We couldn't have asked for more.

Terry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring broke on my door, called Precision and they had Techs here within 2 hours for the repair. Jackson and Vince did a great job. Quick and Professional.

Matthew Hutchison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been customers before and found your people and service above expectations.

Bill G

Service on the same day i called, Hayden was professional and knowledgeable. He was able to arrive before the scheduled repair window and completed the job in just a couple hours. Great experience overall.