Garage Door Repair in Portland, OR - Page 77

Federico Moreno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them because their website said that they answer the phones 24/7 and can be out to the house quickly. Called them on Thursday night because the garage door spring broke and they were here Friday morning to fix it. The system was very old and they inspected it before they started working and made suggestions on other things that could be updated, showing us the problems and why they were making those suggestions. Ended up replacing more parts, but now the system will last for many more years, has a great warranty, and we won't have to call them out again next year. The employees were great, on time, and made sure to keep us updated on when they would arrive. We didn't feel pressured to make the other changes they suggested and it was a great service visit.

Deanna Hauck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door springs broke as we were about to leave for vacation. I called Precision and they were able to get us in early the next day. Jason our tech was amazing! He showed up early, had excellent communication, educated us on the multiple issues we had. We opted to get a whole new door opener, springs, hardware. (Our old garage opener was 21 years old and we have an oversized garage door.) We were extremely impressed and have already referred a neighbor to Precision.

Charlotte Krebs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you to Hunter & Stephen for your excellent work on my garage door. I appreciate your; being on time, explaining what was needed after the evaluation, answering my questions and showing me the service without any pressure. When the job was completed everything was clean. The 10 year warranty for parts is a big plus to what other companies offer.

Ken Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter arrived promptly at the designated time, was very quick and professional in assessing the problem. The basic price he showed me was very reasonable, and I selected to go with an upgrade package that I felt was reasonably priced as well. I will definitely be using Precision Door Service in the future.

Lou G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door and remotes were originally installed by Precision Door so we called them when the remotes stopped working. Technician Lucas arrived at the agreed time and was very thorough checking everything and getting things back to tip top shape. A very satisfying experience.

Kathy Fry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Even though I called after 5:00, they answered the phone. I explained my problem and they were able get out here next day. Service person was nicely a couple minutes early. He was able to repair in less than 15 minutes and set me up with an extra remote. They are the only company I would call. Five plus stars .

Heather Thiessen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had very little hope we would get someone out so soon to fix our garage door. But I hopped on their chat and within 10 minutes had an appointment the next day. Quick, professional, and reasonably priced. They have earned my business in the future! Thank you!

Paul Shew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Many thanks to Levi for his thoroughness in completing the inspection, maintenance and replacement of the opener. Great experience

Jeanine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was able to arrive early, was very polite and did an excellent job of fixing our door; then he took the time to answer my questions regarding a possible purchase of a new door in the future. If I could adopt him, I would! Thanks Joe, Jeanine

Jan Spoelstra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for sending Brian to do the install at our home. We are new to the convenience of a garage door opener and Brian was very knowledgable, friendly, and patient with our questions and our cluttered garage! He was super fast and efficient. He had the new equipment installed in less than an hour! A super tech that you should request. Thanks,Brian and thanks,Precision!!

Jayne Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing and excellent!! Thank you

Charmel Rhyne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ken was great! He explained all my issues to me and let me make the right decisions. Appointment was easy to schedule and on time!

Scott Neuberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken spring and they replaced both springs and did a great job, very professional and they explained in detail as to what i needed and options that I had.

Theresa Stuhrman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was amazing, helpful and efficient!

Charles Kyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was very responsive and came out the day after we called. Service technician was professional, knowledgeable and fully explained the alternatives available for re-enabling the door opening. We would call Precision again for future service.

Hunter Stuehm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were lucky enough to have Gabe come out to install our new Garage door opener and replace our rollers. Gabe was on-time, kind, helpful and thoroughly explained all our options for repair vs. replacement. He also took the time to answer our questions and teach us how to care for our opener and garage door. I’m glad Precision was recommended to me and will be sure to continue using them in the future.

Arthur Gutnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated that we semi-"escalated" the appointment since I had invested $1000 for all new parts with a 10-year warranty in September 2023 which resulted in a "no charge fee" for today (normally with a warranty there is a base fee to pay). Luke had another technician with him, but Luke being one of the main trainers for Precision pointed out many flaws that were from the original installation and fixed issues that may or may not have been noticed (that should have been corrected?) back in September 2023. So got some answers to why the relapse happened but additional answers to why my garage system keeps "failing". Another discovery was how the track bar was rubbing against the top of the door itself due to the lower ceiling. I am glad there is a company that can take responsibility for their work, but also be professional to inform me of how the work of initial installation was completed and why the issues came about again. I think the project itself was more than ever anticipated, but I would honestly rather have Luke service all 20 of our garage units over the original installation company (unnamed) to help guarantee the work will last 15 to 20 years since it only has been 8 years. Showed how to properly apply lubricant spray to joints and pin areas of the rollers. Took additional time to fix the wall-mounted remote to fix the electrical line and secure it more properly to the wall.

Roger Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Were they helpful, courteous and professional.

Cheryl L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was prompt, explained the check points he would inspect, provided three repair options and was very professional and service oriented. Thank you for exemplary customer satisfaction, while caring for your clients.

Brenda K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you to Pen for his friendly and professional service. He made the whole process easy and thoroughly explained how to use my new fancy garage door opener. I’m glad I called Precision!

Jerrie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommended by Larry Boswell, my neighbor across the street who just had a new garage door installed on his home. Very happy with the prompt service, a full explanation of the problem and repair completed quickly.

Steven & cheri Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had the spring break on our garage door yesterday. Having used Precision before for the same issue at a former home, they were the company I wanted to take care of this new problem! I was impressed with them 5 years ago and was just as impressed and more today. We received fast, personable and professionally completed service again today. Brian was great (that's Brian with an "i")! I feel confident in their work and secure that our garage door is going to operate well for years to come. Thank you Precision and Brian!

Janice Easley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was excellent. Thorough and professional from start to finish. Spent time going over operation of new equipment and assisted with setup of garage door app. Very satisfied with the quality and professionalism shown by Brandon. Thank you!

Jay Holzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been my go-to garage door repair company for decades both in Portland and Seattle. Appointments are scheduled promptly. The people that show up always seem to have all the equipment they need in order to fix what is wrong no matter what type of garage setup you may have. Today was no exception.

Karen Bockelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had two technicians Luke and Steven who worked on my garage doors. One door had stopped working altogether. They replaced the springs and other parts on both doors and serviced them, gave me a 10-year guarantee on the parts. Luke was personable, explained everything that would be done, gave me a free can of garage door lubrication with instructions to lubricate 2 times a year. He also gave me a 10% senior discount which is so appreciated. They gave me excellent service and explanations. Thank you. Karen Bockelman

Larry Pedersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Lift Master garage door opener after 22 years decided to give up but Precision Doors was caring they sent Hayden Out to install our new Lift Master the same afternoon, now that’s what I call SERVICE! Hayden is very professional and caring he made the job look easy and our car would not connect to the system however he wanted to give complete/excellent service and he said he would be back the next day with answers, my car connected so no problem, he came with Hunter and together they found BMW was the issue they didn’t upgrade the 2015 car as they said but these two caring professionals did find a solution and solved our issue Hayden is so outstanding he won’t stop until everything is 100% perfect and customer is happy! He’s a very efficient young man we appreciated how he explained everything to us. Do call and use Precision Doors they don’t stop until your job is 100% complete to the customers liking.

Ken Cannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gabe was personable, professional and a pleasure to work with. He was right on time and took pleasure in his work which was first class. And he took care to explain in detail just what he had done. Kudos Gabe.

Schmidt Sheryl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Over the weekend our garage door opener refused to work after 15 years of faithful service. We were able to call Precision Garage Door Service on Saturday and arrange for a service call on Monday morning. Early Monday morning, Brian arrived at our home and greeted us with a beautiful smile and attitude of getting us back to normal. Brian did a thorough inspection with the news that our old garage door opener was "Kaput" after many years of use. After explaining our options and various ways we could address our situation, we selected to purchase a new modern overhead garage door opener with LED features, new fobs, and the ability to program the opener via our phones. Brian was able to remove our old system in a flash and install our new equipment without delays or having to obtain additional parts. Brian was a professional technician with a can-do attitude. Brian explained the equipment, service, warranties, and helped us program the new opener to our existing outdoor code pad, vehicles, and mobile phones. We cannot thank Brian enough for all he did for us. Brian, my wife and I along with Ms. Abby thank you again for all you did for us. You are the BEST!

Fay Mobbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision doors twice, and both times they were absolutely brilliant. The technicians were efficient, knowledgeable, and friendly. They replaced our garage door and opener 5 years ago, and we were impressed at how much quieter the model they selected was over the original one installed by the builders. The best part was it was half the price! So when one of the door springs broke the other day, Precisions doors were the only company we considered calling. It was a Sunday afternoon and they scheduled a technician to come out the next day, which was amazing service. Brian, the technician identified the issue, serviced the system, and got it fixed and over hauled in an hour! He did a great job and I would definitely recommend using him at Precision doors. They are our go to for all garage door issues!

Edward Cator

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was professional throughout. Excellent preparation and communication. Did a great job!