Garage Door Repair in Portland, OR - Page 14

Mark Mowrey

As close to perfect as we are going to get in this life. Signed up for appointment online early in the morning. Technician Andrew contacted me ahead of time. He arrived on time and ready. We reviewed the spring that had broken over night, then he pointed out, in detail, the other elements of the system that were—due to their age—likely to fail in the near future. It was a quick and worthwhile education on the subject. I opted to upgrade everthing. Andrew went right to work and had the job completed within a few hours. He also, incidentally, helped us get my wife’s car clear of the garage, in order that she could get to work on time. Andrew is a credit to your company, and, if my guess is correct, will become one of your executives in future years. Thank you so much, Mark Mowrey

Bob Nall

Had an issue with our garage door keypad. Colby was dispatched. He completed the task, noticed a damage problem with one of the the roller tacks, suggested a repair, which I approved, ordered the part and completed the repair. All of this with 24 hours of my first call to Precision Door Service. Precision did the original door replacement for me in 2023, so that's why I went back to them. Very happy with them and their service and highly recommend them.

Mark Seligman

Excellent service and very helpful maintenance suggestions

Hall Boyer

I had Precision garage doors out to inspect my 2.5 year old garage door installed by another company in town that is now under new ownership. Chuck H was my tech, and after some small talk he got to work doing an inspection. At one point during the inspection he found my end bearings had some play, and he replaced them at reasonable price in under 20 minutes. Chuck at one point told me "I love my job, it's the best job on the planet". That right there made me a lifetime customer. Thanks precision garage doors, and Chuck H!!!

Sharon Vaughan

Prompt and efficient service.

Susan Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

this is the second time my garage has broken and they came out both times promptly and fixed it efficiently. Ver pleasant fellow who came today.

Bob Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule online and quick, efficient service! Brian did a thorough inspection and provided options for servicing and repair! Thanks for extending the life of our garage door!

Ron Weber

The technician did a perfect job. He was very helpful.

Sharen Suzuki

Love the experience I had with Precision Door Service The technician was a professional. Figured out the problem right away,Had my garage door fixed in no time at all. Thank you for your accommodating my needs Respectfully, Sharen Suzuki

Mark MacPherson

The installer was professional, courteous, and thorough. He was patient with my questions and did a great job.

Bert Barends

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision garage door service for 17 years and are very happy with the results of the service.

Gary B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, Precision is so prompt, accurate and reliable. Been using them for over 3 years since moving here from the Midwest. Scott, the lead service tech is amazing; great at diagnostics and explaining how to maintain and operate the control parts. Cliff in management scheduled the service within 1hour of calling in. A+ as usual from Precision.

Jeff Nitschke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vance was awesome!! He got our door fixed quickly and was very polite, helpful, and courteous. He inspected our door and gave us a few options with prices before he started. He explained everything very well. I would definitely recommend Precision Door to anyone looking for garage door repairs!! Thanks again, Vance!

Carol Simpson

Chuck came out the same day we called, which was very convenient, and he was great! Chuck was very knowledgeable and fixed the problem with the garage door. The price was very reasonable, and we would recommend Precision Garage Door to anyone needing work done.

Denise Seligman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and excellent service. Richard was very knowledgeable and efficient in replacing the worn out door lock box and bearings and springs showing wear. He had to make an extra trip to the warehouse for the lock box. He did all this in record time!

Jonathan Hopwood

Jackson, the specialist who came to our house on Sunday was amazing! He explained everything, gave us options, and then worked quickly and competently. We’re pleased we chose this company. They are well-represented by Jackson!

James Morris

Precision Door repaired our extra-tall front and back garage doors, which now look fantastic and work smoothly. The repairs were reasonably priced and Tim the technician was able to save us some money. The service was great and we appreciate their professionalism. Thank you Precision Doors!

Ryan Stickney

Jeffrey did a great job explaining what our issues were and how to fix them. He fixed everything quick and showed me how to better maintain the garage door. Great experience overall.

K Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision Garage Door out to install a new garage door opener. I was able to get an appoint for the next day. Jackson was wonderful to work with, polite and very friendly. He explained everything he would do and how long it would take. He got the job done faster than anticipated and cleaned up any mess he made. He helped me set up the app on my phone and explained everything I needed to know to work the new opener. I will have Precision out again if I need any service.

Madison Simbirdi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey showed up on time and was incredibly helpful and knowledgeable. Jeffrey figured out what was causing our garage door to open and close loudly very quickly, and then fixed the issue with parts in the van. We also came away better understanding how to maintain the garage door. I would work with Jeffrey again in an instant. Thank you!

Larry Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an error code 4 to 6 and door didn't close and lights were flashing. Called for service and David Heath came as our tech. There was a loose wire causing the problem which had been missed through 2 previous calls. Wired had been taped together with black electrical tape which was not a good fix and ignored. He repaired with proper connectors and checked all the components in the alignment and brought back to new condition, including adjusting the spring which had been recently installed. It opens and closes now smoothly and silently which it has not before. Best service ever.

Eric Garcia

We had a very old and unsafe garage door spring system that broke. Vance at Precision was quick to come out and was friendly, knowledgeable and professional. He did an excellent job of thoroughly explaining solution options to someone who knows nothing about garage doors. He provided different options, gave estimated timeframes and costs, and thoroughly explained the steps he was taking along the way. Though we only went with repair work due to economic uncertainties right now, we’re looking forward to exploring possible replacement garage door options down the road. When that time comes, Precision will be who we call.

Lynne Hana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I never write reviews, however, Vance Kerwood was so fantastic that I feel the need to take a moment to share the experience. Vance was so polite and kind, attentive to detail, and thorough with his work. He gave us several options for the repair, and was able to do the job with expertise and efficiency. I had used Precision at a previous home so I already trusted the company, and Vance confirmed that this is THE company to call when in need of garage door service. Thank you, Vance!

Don Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were so happy to meet Chuck, and the work was above what we expected! He was very helpful and knowledgeable.I would recommend this company to all that need garage door work. The price was very reasonable, and Chuck came out the same day we called.

Eric Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a very old and unsafe garage door spring system that broke. Vance at Precision was quick to come out and was friendly, knowledgeable and professional. He did an excellent job of thoroughly explaining solution options to someone who knows nothing about garage doors. He provided different options, gave estimated timeframes and costs, and thoroughly explained the steps he was taking along the way. Though we only went with repair work due to economic uncertainties right now, we’re looking forward to exploring possible replacement garage door options down the road. When that time comes, Precision will be who we call.

Bill Winther

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We couldn’t be happier! What great service, from my phone call to request a quote-to the completed call we were handled with prompt efficient friendly service. Joe came to inspect our doors and spent time troubleshooting the problem and providing the service to repair. I am thrilled with the quality and attitude. Price was right too. Joe was knowledgeable, friendly and did a great job !

Buz McDonald

The service technician, Jeffrey, did an outstanding job. He installed a new garage door opener, creatively repaired a door I had backed into, and took an order for two new garage doors. The work area was spotless when he left.

Steve Worrell

Tray showed up on time and was very professional and quick at doing his job. Very satisfied!

Beth Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Star all around! Our garage door spring broke & after reading the reviews for Precision, I gave them a call. They scheduled me same day. David was on time, professional & friendly. After he inspected the door & opener I was given 3 service options as well as a quote for a new opener, which I had requested due to our opener was 25+ yrs old. David explained the difference in each quote and the pros & cons. I was never pressured to choose the more expensive option and there were no hidden fees. The decision of what I wanted/needed was fully mine & I felt confident in my choice due to David taking the time to explain the options so I understood them. A couple of hours later I had a brand new opener & full repair/replacement of the spring, cables, etc. My new opener is so quiet & works like a dream! I couldn’t be happier. I highly recommend Precision for all your garage repair/replace needs!

SL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was friendly and professional. He replaced my garage door opener the same day in under two hours and went above and beyond by putting in the two bottom rollers that had been sitting on my shelf. From the beginning I was impressed with how responsive their email team was, and in the end I was satisfied with the result and how quiet the new opener was. The entire process took less than 12 hours, from my initial outreach to installation.