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about Precision Garage Door
Precision Garage Door of Portland ORhas received 3436 reviews, averaging 4.96 Stars:
Vancouver, WA
Lake Oswego, OR
Had a large, wooden garage door that become unbalanced. Made an appointment with Precision to have a look. Website was very helpful. Could have had them out same day. Made the appointment. The first technician, Colby, called to say he was on the way. He arrived and was exceptionally enthusiastic, energetic, competent, friendly, and informative. Performed a thorough check, and made some logical suggestions. We chose to do a thorough servicing including adjusting balance, new rollers, and lubrication for a very reasonable price, and done within 2 hours. We needed one part not on the truck, so Chuck came out two days later. Again, called ahead to make sure he had what we needed; arrived and was very experienced, friendly, and thoughtful. Turns out the solution was very simple, so we saved some money and now have a quiet, fully functioning garage door. Both Colby and Chuck spoke highly about their company (a rarity); and we concur that Precision is an exceptionally responsive, competent, and reasonably priced company that we would not hesitate to contact for any garage door needs.
- Branford McAllister
Product:
Portland, OR
Our 20-year-old garage door opener was starting to glitch after many years of faithful service (thanks, LiftMaster!). We had one of your 'tuneup' services done in 2022 but something more drastic was called for now. I was able to get same-day service from Precisions scheduling desk and technicians Beau and Robert texted me that they could come even sooner. They proceeded to do a professional assessment of the units condition and showed me the sorry state of the rollers and motor. I was provided with several repair options and decided to go with a new LiftMaster unit, springs and rollers. Beau and Robert finished the install in ~2 hours and then helped me train the opener for our cars. They were very thorough and professional and polite. The new unit is like something from a science fiction film - it even has a web cam and interfaces with my phone. I am very pleased. I highly recommend Precision Garage Door for everthing from tuneups to new unit installations. They are the gold standard in my area and totally exceeded my expectations.
- Jim Caufield
SE Portland, OR
Thank you....it was easy to schedule an appointment, The Tech David was great. He gave me plenty of details... that I do appreciate. After he made the repairs was so kind to explain the new things that he had replaced. Thank you again and you are most welcme to use my name as a recommendation. Cheers Judy
- Judy Hilsenteger
Beaverton, OR
James did a fantastic job. He’s very knowledgeable and did a great job with installing a new motor and kit.
- Scott Schafer
Gresham, OR
David Heath went beyond great service. He kept in contact with me since the initial installation to keep me informed on making the MyQ app work because I had trouble registering. Today he came over on his own time and set everything up, updated software and completed the job! I real appreciate good customer service! Will Barnett
- William Barnett
Lake Oswego, OR
On a cold afternoon my garage door decided not to close even after three tries. I hurried to my computer to pull up Precision Door's phone number, called, explained the problem, they were busy, might not get to it until the next morning, but on looking again, one of the technicians was finishing up another job & was able to come in 11 minutes. Always professional, always polite, once again the technician was able to check out the problem, suggested what might take care of it and got to work. A short time later, the door closed completely and the garage was tight for the night. I suggest to all when you have a garage problem, call Precision Door Service, you will be glad I suggested this.
- Pauline Goldstein
Gresham, OR
We called because of a faulty outside keypad and the 2 staff members were able to get out to us the very next day! After consulting with the employees, we decided to replace the garage door opener as well as the keypad. They were able to complete the entire process in just a few hours. The staff were efficient, good communicators, and very friendly. I was also impressed that they thanked me for my patronage and shook my hand; you don't see that type of professionalism much anymore.
- Larry Niemeyer
Vancouver, WA
Awesome service all the time. When I called, I got an appointment for the next day immediately. Beau and Robert were so nice and friendly, even my dogs loved them. Beau explained to me what happened and fixed the problem. Thank goodness it wasn't major. Thank you so much.
- PAMELA HERRANZ
Vancouver, WA
Bryan, the service technician, was an absolute delight. He was personable, knowledgeable, and honest. He helped us decide on how to proceed with an old garage door opener. We were very happy with the work.
- Penny Juve
SW Portland, OR
Mike McKee was awesome. He was very professional and very knowledgeable. He did an outstanding job. I will recommend him and Precision Garage Door Service to my friends and neighbors. I will definitely use them again.
- Ralph McEvers
Product:
Portland, OR
Precision did an awesome job repairing my garage door. I’ve used them in the past and recently called them to check out a broken bolt due to a bump by the car . Luke provided options and information for me to decide what would work for me. He promptly fixed the problem according to my budget decision. I recommend Precision highly for prompt friendly service and affordability .
- Cynthia Johnson
Camas, WA
On time (actually early), efficient and professional service provided by Technician Joe Iga. He has provided routine maintenance service in the past and communicates well. I have never used any other service of this nature.
- Darryl Mcdonald
NE Portland, OR
Provided a quick response for our garage door tune-up. Service tech kept me informed of their arrival time, was friendly, knowledgeable, and addressed the issues without trying to sell us on something we didn't need.
- Robin Nelson
NW Portland, OR
I had my door spring break, we got very prompt service from Precision. Scott laid out all the options for us and fixed the problem. He also left the door in even better shape than when he got there. It’s much less noisy now. Scott was on-time, polite, communicative, and did the job quickly. Great service!
- Peter Shawver
Vancouver, WA
Fantastic Service, was able to get everything fixed next day. Thank you.
- Cameron Cleeland
NE Portland, OR
The torsion spring and cables on our garage door broke. Contacted Precision Door at 11am, had an appointment booked for noon. Our technician Beau explained everything in an easy-to-understand manner, showed me what was needed and what could be done now to mitigate problems down the road, and got everything fixed in the timeframe he offered. I'm very impressed with how easy it was to get someone out to fix our door, and will definitely come back to this business for all our garage door needs. Thanks!
- Brendan McGovern
Damascus, OR
Today's service was excellent from the minute I scheduled the call to the completion of the installation. The technician (Beau)was prompt, polite and very professional. I will highly recommend Precision to anyone needing service on your garage door.
- Tim Tobin
Vancouver, WA
I had a problem with my garage door not opening and closing properly. Not expecting to get an appointment today being the day after Thanksgiving I was surprised when they were able to get here within 2 hours. Brian gave me excellent service, got the door fixed in a timely manner, and I couldn't have asked for better service.
- Dodie Hassler
SW Portland, OR
We are incredibly appreciative that Precision Door was able to provide same day service despite the upcoming holidays. Luke was great to work with - knowledgeable, respectful of our property and professional. He was able to diagnose the issue precisely, provide a quote and fix the issue in 1.25hr. Great service and personality. Highly recommend!
- A.Chai
Beaverton, OR
Brian and Benjamin were very helpful and explained everything thoroughly. Although it was more work than we expected, it didn’t feel like an upsell. Great customer service.
- Terrence C
Gresham, OR
I have watched your commercials on TV and the technical team that showed up today was certainly in sync with the messages that are presented in your ads. Work was well done in a very timely and prompt manner.
- Rod Spring
SW Portland, OR
Luke was professional, efficient and answered all my questions. I am so happy with the performance of my new Liftmaster. Liz Meaney
- Liz Meaney
Portland, OR
A wonderful experience thank you for attending to the issue the same day as I called in .
- Maureen Scheurich
Wilsonville, OR
Paul visited us today to discuss our garage door needs. He made some very astute observations about its workings and was very honest in his evaluation of our garage door needs. My wife, Debbi, and I were very appreciative of his honest assessment of how our garage door worked, and what it needed to function properly. They have as a motto that they are "a neighborly company" and Paul exhibited that with his genuinely friendly and courteous service. Should we ever require a garage door service in the future we will always, without hesitation, rely on Precision Door Service to fulfill that need.
- Joe and Debbi Kupris
Oregon City, OR
James was great! On time and efficient.
- Ron Floyd
NW Portland, OR
I am very happy with Precision’s customer service. I had a problem with my garage door opener and was surprised to find out they were open after 5pm. I called and got an appt the next morning. Mike came out and we were able to troubleshoot the issue and get it resolved quickly. He was friendly, helpful and knowledgeable. I had a great experience overall.
- Karina Sackett
Ridgefield, WA
First time I have used Precision Door, and I am very satisfied. I called for help and their technician, Joe, arrived the next morning. Joe is terrific. Friendly, knowledgeable, courteous, helpful, took time to explain exactly what he was doing. Also offered tips on how to maintain the door. I highly recommend Joe, and would use Precision Door in the future without reservation. Great service guys!!
- Don Bradley
Hillsboro, OR
11-17-24. my name is Carol McAlister and I was so thrilled that you guys could come out yesterday at four. Trey fixed my garage door like I had never heard it that quiet ever and this is built in 92 in just a couple hours. I was thrilled thank you so much Trey.
- Carolyn Mcalister
Tigard, OR
Work well done and on time.
- Cheri And Randy Collier
(503) 821-7372
(503) 821-7372(360) 750-5772
(360) 750-5772(503) 363-1129
(503) 363-1129(503) 567-5177
(503) 567-5177(503) 567-5266
(503) 567-5266(503) 636-1711
(503) 636-1711(503) 908-2233
(503) 908-2233(503) 274-0041
(503) 274-0041(360) 566-9159
(360) 566-9159(360) 750-5772
(360) 750-5772Licenses
OR CCB155248
WA Reg
PRECIDS971KH
I have been using Precision Door for many years on my own home. I am currently selling my Dad's house and when I was trying to clean out the garage, the door came off the track and was stuck half way up on one side. I called and they came out within a couple of hours. They were able to get it in the down position and scheduled a tech to come out the next day and measure for a new door. All the employees are knowledgeable and friendly. Its great having a company I can depend on when an emergency arises.
- Corinne Graves