Read what people are saying
about Precision Garage Door

I have called Precision twice over the past 4 months. First, for major maintenance. Second, for a minor fix. My experience with the dispatch folks and the technicians has been professional, timely, thorough, and courteous. I am so pleased my original call was to Precision. My experience has been first rate in all ways.

- Pollie Sengstake

Colby the tech worked hard to find a solution to get our door to close properly including shaving the door top and fine tuning. Top notch turnaround on a Sunday too!

- Doug O'Brien

Our garage door broke on the hottest day we have had this year. Robert Ruffin came out to help us out. He checked everything over and then gave us a list of options we could go with which was great. We opted for a new opener since ours was about 30 years old. He gave us choices and then proceeded to install the new one. It is fantastic. He walked us thru the operational sequence of how the door and all of the new buttons all worked and made sure we understood them all. He was just awesome, polite and very helpful to us. My neighbor already asked for his card. I would use him again anytime!

- Randy Matson

Nicholas was very professional and obviously had a lot of knowledge and did a great job and explained many things to me and cleaned up and was polite and very professional. If I needed any service in the future, I would definitely request him Larry Mansfield

- Larry Mansfield

This is the second time I have used Precision Door Service. The first was to install a new garage door opener and second was to replace broken spring. In both cases, the tech was polite, on time and professional. Today, David repaired my broken spring. He was there in less than an hour after of my call. He spent time to explained everything. I had him add some new rollers and the entire job was complete very quick. He cleaned up after the job. My garage door is now fixed and quieter than ever ! Just like new! Thanks David and the team for the quick and professional response. I will definitely use them again. You should give them a try!

- Mike Paul

A technician was able to come out quickly. Beau was very professional and quick to diagnose the problem and fix it. He was considerate and asked if it was okay that he come through the house, and also asked if I wanted him to wear shoe covers. He called ahead of time and showed up when he said he would. When I called to speak with someone about the appointment, they were also very professional and quick to help on the phone. If I need garage door service again, I would definitely call Precision!

- Becky

Jeffrey, was on time and called first thing in the morning to notify me he was on the way, greatly appreciated that. He explained everything well before starting the job. Jeffrey was professional and courteous. I will use again for future needs and will recommend to friends.

- Russ Farr

See the ads all the time. Garage door would not shut so needed immediate service and they arrived quickly. Chuck Hunt did a fabulous job was quick and efficient in replacing my entire opening system. Price was reasonable. I have an entire new garage door opener and am very pleased. New opener is so much nicer than my 30 year old chain type opener. Chuck arrived when the temperature was 100 degrees and the sun was shining into the garage. Very hot in there and he still was able to complete the job in about an hour. Could not have had a nicer technician for the repair. Thanks Chuck.

- Judy Gilsdorf

Jacob was great! Fixed it quick and did a great job.

- Toby Dallum

Quick, efficient, friendly.

- Kathy Macnaughton

I can't say enough how I appreciate David's work. Had a bad experience with another company and David came in and took care of all the issues at a reasonable price I highly recommend Precision and David.

- David Morton

Fantastic service! The technician (Chuck) arrived right before 10 AM. I booked the appointment online at 9:40 this morning for today between 10 and 12. He was here at 10:00! Chuck was friendly, professional and knew exactly what to do. He had everything in the truck to complete the job - and he even had an new remote I asked for after he got here He quoted me the charge and the final bill was exactly as quoted. Chuck was thorough with his inspection and checked the door operation before leaving. He explained the services he'd performed and showed me his work. He left the area clean . The efficiency of the service allowed me extra time to get more done afterwards than I had expected. My neighbor saw him at work and after I bragged about the service she asked me to get Chuck's card - which he promptly supplied. This experience is exactly why Precision is the only company I go to for all my garage door needs.

- Dennis Narlock

Great job by Scott on fixing maintenance items and checking everything out. Very fast and friendly service.

- Lou Cook

Our garage door wouldn't open. Precision's employee Joe was at our house in a few hours to work on the door. His service was excellent. He explained the issue, explained the possible solutions, and efficiently performed the repair. He was very personable and his explanations were clear. We were very pleased with his work and service.

- Nancy Helget

Brian and David serviced our garage door today because it was sluggish going up when we used the remote. They found the problem and I think added some new rollers. It works perfectly now. They were very knowledgeable about the system and it gives us peace of mind to have it working properly again. We have signed up to have the system checked out once a year. We would enjoy having them return to our home next year. I have already put a reminder on my phone calendar. They were very personable and we enjoyed meeting them. We would give them a 5-star-plus rating, If your rating system is 1 to 10 we would say 10+ for a rating. Thank you for providing your customers with a quality garage door. Most of all we appreciate Brian and David checking out our system.

- Stan And Charlotte Blumenthal

My garage wouldn't open last night at 9pm. The emergency handle wouldn't work. I checked on Better Business Bureau and found Precision Garage with a very high score and had seen their commercials on TV. I made a next day appointment and was scheduled between 11-1pm. The technician, Colby, called me at 9:45am telling me that he could be there at 10:30. He came and inspected the garage and ask me questions on if I had the garage doors serviced before. Told him no. He did his inspections and quote me different quotes. Answered my questions and gave me information on what his aassessment is. He has all the parts in his truck. I installed a new motor because the old one was making noises and he told me that it will need to be ordered. He replaced the motor and the rollers and springs for me. After he was done, he told me what he did and such. Gave me a tour of the garage motor. Told me to get a garage door lubricant and spray it in the hinges to help with the lubrication of the hinges. He gave me his business card and told me if there are any questions to call and let him know. He even told me what days he isn't working. Which is very helpful. It gives me comfort to know I can always call him or the office if needed.

- Kathy Allen

Jacob, was on time, Courteous & Professional. He was not able to solve the error code immediately on our Lift Master....but after a call and consultation with other reps....He discovered that in addition to unplugging the unit....You have to ALSO, unplug the battery...30 seconds later....plugged in the battery + plugged the unit back in...and Voila, the error message disappeared. We are loyal Precision Customers. We chose Precision at our other Home in Beaverton, and elected to Have Precision's products and services here in Salem. I can recommend this Company without hesitation.

- Jim and Janice Thomas

Jeffrey was excellent

- Jeff Lind

This is the 3rd time for us using Precision Garage Door. Nicholas your technician was great and on time. He explained everything and what he was going to do to resolve our door issue. He was quit polite and respectful of our property as he went about his work. The same day service we received was greatfully appreciated especially in this day and age. Also we appreciated the veterans discount on parts. I will recommend Precision Garage Door Service to all my neighbors as the sevice was great. JS

- Jim Stapleton

My wife and I could not be happier with your repair service technicians Brian (supervisor) and Jackson (trainee). We found them both to be very knowledgeable , courteous and friendly. They called to let us know they would be arriving ahead of our scheduled time. They examined both of our garage doors and gave us expert recommendations for the necessary repairs on our doors. They presented us with costs for the optional repairs. After we agreed to which repairs we wanted they began work immediately. Brian and Jackson answered all our question as they worked on the repairs. We were pleasantly surprised they had all necessary parts and supplies with them. They thoroughly checked all their work and operation of the doors upon completion of the job. The entire job took less than two hours start to finish. Precision Door should be proud to have Brian and Jackson on their staff. Jeff and Sue Pika

- Jeff Pika

Customer service is always outstanding. Appointments are made in a timely manner. Technicians on site are professional and courteous, listening carefully to concerns, diagnosing issues and providing solutions. Recently, David provided exemplary assistance, meeting high standards for his profession.

- DS

Had a great experience with Precision. My garage door stopped working late on Friday, but they were able to get there Saturday morning to fix it. My technician, Brian Stearns, was great--very professional and efficient and clearly walked through all of the options for me. Would highly recommend them!

- Radhi Thayu

Our tech Colby Diaz did an outstanding job installing the belt drive garage door opener, railing repair ,outdoor key pad, as well as tuning up/lubrication. He also volunteered to pair our car with the opener. Colby is very knowledgeable, and explained everything thoroughly. He is also very friendly and professional. We will specifically ask for him for any upcoming tuneup or repair needs in the future.

- Bill Morris

Brian and David were professional and prompt and did an excellent job in presenting options for a new garage door.

- Lee Cordova

Hey this wasn't his first rodeo. Prompt replaced 20 opener with all new parts and all new controls.

- Frank Hasebe

professional and honest service. We have had our garage door by one and only precision door service.

- Ivy Correia

New how to fix problem and got right to it, very pleasant person to talk to no over sales talk.

- Donald Brown

We were having problems with programming our garage door openers. We also had concern that our garage door opener was getting old. Jacob came and programmed all of our remotes without disturbing any that were already programmed. We also had concerned that the opener was getting old, but Jacob assured us it was in great shape. I almost forgot to say that they responded to our call quickly and we’re out the same day.

- Kathleen Lopes

I chose Precision Garage Door Service after talking to the google highest rated garage door service companies in the area. Precision is very highly rated with a lot of positive reviews, they were also the best price for the work that I thought I needed done. I called Precision at 11:45 am on Friday to schedule an appointment and the service technician arrived at my at 12:30 pm the same day. The technician was very friendly, informative and thorough. He was able to fix the door while he was there and took the time to educate me on preventative maintenance I could do to keep everything working properly and hopefully last longer. I highly recommend this company.

- Dave Register

Total 5 star experience from start to finish! Opener broke in the evening, called in the next morning and a tech was at my home in an hour. He gave a thorough, easy to understand explanation of the problem and we decided to replace the old opener with an upgraded model. The tech, Jacob Johnson, had all the materials with him and completed the replacement process in about an hour. He did an excellent job of explaining all the features of the new opener, programmed our vehicles for us and also did a lube of both garage doors. Very knowledgeable, efficient, and personable tech! Would not hesitate using Precision Garage Door Service again and highly recommend them to anyone needing garage door service! Thank you!

- John Hoffmeister