Garage Door Repair in Portland, OR - Page 3

Genesis

My fiancée and I had an amazing experience with Samuel Moan! From start to finish, the service was excellent, and we couldn't be happier with how everything turned out. Not only did Samuel take the time to inspect our garage door and figure out what was wrong, but he also matched our energy perfectly. My fiancée and I are very much "let's get it done" kind of people, and Samuel had that exact same attitude, which we really appreciated; same day everything! One thing that stood out to us was how Samuel took the time to walk us through the problem and explain everything in a way we could actually understand. Rather than trying to sell us something or push us toward a decision, he focused on making sure we understood what was going on and what our options were. Having that knowledge made us feel much more confident in our decisions, and we genuinely appreciated his honesty and professionalism. The work itself turned out great! Lastly, I really want to highlight Samuel's personality because I think that deserves just as much recognition as his work. He's genuinely a great guy! He's easy to talk to, knows how to keep a conversation going, and has a great sense of humor. He had us laughing throughout the experience, which made the whole process even better. When someone comes into your home to provide a service, you obviously want them to be knowledgeable and good at what they do. But having someone who is also personable, approachable, and genuinely enjoyable to be around makes such a difference. Samuel absolutely delivered on both! We couldn't be happier with the experience and would highly recommend Samuel to anyone needing garage door service. Thank you, Samuel, for the excellent work and for being such a great person to work with!

Linda Hanna

Percision and there team are so prompt and sufficient! Oscar came and serviced my garage door and was very meticulous and explains everything ! Would highly recommend them to everyone. They put my New Garage on few years ago and it’s beautiful.

ScubaStu

Garage door was all jacked up, bad spring, cables were off their pulleys and more. Called Precision and they had a tech out in under an hour. He took a look, presented me with multiple options with prices, (good, better, best) and was able to get everything fixed that day in about an hour. The door has never been this quiet. Very happy.

Nina B

Prompt service and good quality.

Kim Garrett

Ben was so courteous and efficient. He completed our garage door repairs wonderfully and we are amazed by the results. Very professional. Everyone should experience such a garage door that is quiet and electronically sound!

Lynn Gilbert

My experience with Precision.Garage Door has only been positive! They quickly had my door up & running in 2020 when the springs broke. I recently had maintenance service and the technician Scott was great: inspected and tuned up my door, replaced a gaping seal at the bottom of the door and gave me expert advice on the garage door motor without trying to sell me a new one right now! They are knowledgeable, fast, efficient and offer a fair price.

Ross Koontz

This company is great! They had fabulous communication, arrived during the time slot requested and stayed until the issue was resolved. Would highly recommend!

Joyce Kalmanek

In great need of a new garage door opener total system, and to my surprise I met Chuck and my problems were over. What a great experience, great job and very knowledgeable. He explained what I needed and even talk to my nephew over the phone to help me decide. System is a dream, happy to have called and more then happy with a job well done. Clean up was done to my surprise and the only thing I had to do was pull my car back to his home. Thank you Chuck, I hope I made a new friend. Best to you always, joyce nyc

Jayant Ingle

Great technician, great attitude and great knowledge!

Brenda Tuckey

My garage door opener would not let me open the garage door so I could get my car out. I called Precision and they were here within an hour and fixed the problem. They were knowledgeable and friendly. It's always wonderful to receive good service!

Brian Nelson

Timely, professional and fair

Edward Arthur

quick response and knowledgeable technician. Consider this to be a very positive experience

Joseph Bedard

Service person called to give estimated arrival time. Arrived on time, explained what the maintenance inspection would be comprised of. Orderly inspection performed and explained his findings. Suggested future replacement item that could be done a later time. Service person was well organized and worked efficiently.

Susan Massar

Brad was friendly, professional and went above and beyond to help us out. We were very pleased with the outcome.

Leslie Hagan

The technician, Davis walked us through the process of fixing our garage lift, went over prices with us offering us choices of what product we would like. He was very knowledgeable of the products and completed the job in a timely manner. We appreciate all he did for us and highly recommend Precision Garage to all.

Heidi Slater

Precision Door Service was easy to contact, had next day availability, communicated clearly and timely regarding arrival time and was able to complete the job and troubleshoot in a way that saved us some money. Thanks!

David Armstrong

Received next day service and they arrived on time and the technicians were very friendly. Received options for the repairs. and the work decided on was completed quickly.

Timothy Fasching

Jason was on time and very courteous. He diagnosed the issue with my closer, gave me the options with prices and once with agreed to the service needed he quickly completed the work. Very happy with all aspects of the process. Would definitely use Precision again.

Greg Pedersen-Klott

From Consultation to Installation we had a fantastic customer centric experience. Everyone we dealt with at Precision was well informed, friendly, knowledgeable and simply provided an amazing Customer Service experience in acquiring our new custom garage door, It’s a Perfect addition to our lovely home!

Linda John

Provided all options and worked with me on the best option within my budget. Installed quickly and explained clearly how to use after the installation

Gloria Walck

Nice young man came and did the work efficiently.

Okojie Wellness

David and Daniel were awesome. Got the job done quickly and gave great tips.

Michael Alspaugh

Had a good experience with Precision Door Service from the initial contact with Shannon, who discovered my garage door issues, to Gary, the sales manager. Who kept in constant contact with me when there was a delay in the installation, and compensated my invoice to keep me as a customer. Shawn and Nick installed my door yesterday and did a great job. They were very professional and explained every aspect of my new door, opener, keypad and switch. Hauled everything away and cleaned up the debris. I highly recommend Precision Door Service.

Randy Lance

Great experience! Antiquated door opener replaced by an excellent technician. Will recommend to anyone.

Nancy Church

The installer was very skilled. tackled some framing issues due to the age of the garage (114 years) with efficiency and good humor. And his communication was great. He kept me informed all afternoon of his progress. the door looks great and works perfectly

Lisa

Great, same day service. Seemed pricey but we needed to get it done.

Stanford C

Precision Door Service (PDS) was on-time, very professional, thoroughly experienced, customer-focused, and on-budget. When our 29 year-old torsion bearing broke, we researched what to do (and not to do), left the door in the closed position, and began calling firms. Garage door springs store considerable energy and can cause BIG damage to you and surrounding area when they fail. Better to pay a reputable pro that has the right tools vs. trying to DIY and winding up in the ER. We looked through many reviews to find an experienced, highly-rated shop that looks like they'll be here for decades to come. PDS looked like a great fit, and they were able to schedule us quickly for a complimentary consult. The night before our consult, we received e-mail and text confirmations of our upcoming appointment. On the consult day, our assigned technician (R.R.) called when his ETA was 30 min from us. He was remarkably personable throughout the process - wish we had doctors as kind and wise as this person. He performed a thorough inspection, provided several options, and helped us select the path that worked best for our budget and needs. He understood we've been doing our own maintenance wherever possible, and while explaining our options, didn't pressure us for upsells that we can do ourselves. The way he presented the options was so comforting that we chose PDS on the spot and moved forward with having PDS perform the repairs. There were other components that were coming due for replacement in the next few years, so "as long as it was apart" we agreed to have PDS pre-emptively change those components out to avoid future unwelcome surprises. Upon completion, our technician tested the repaired door's operation and advised us on how to maintain it for a long life. The door now operates more quietly and smoothly than before, and the upgraded bracing, bearings, and spring look like they'll go another 29 years with regular maintenance and gentle use. We're very impressed with the whole experience, especially with how thorough our tech (R.R.) was in every aspect. If we have future garage door needs, PDS will be our first call, and our first recommendation to friends & family in need of similar help. Highly, highly recommend them.